O2 Shop Chester - Eastgate

Recently used this shop for an upgrade on my account. What a great team they are. I’d like to give a special mention for Rob whose customer service was absolutely outstanding. He couldn’t have done anymore for us. What a great experience. Thanks Rob 5 ⭐⭐⭐⭐⭐

Fantastic people working here, dealing with some rather rude people waiting, but dealt so well with the situation so well. Came in got what I needed and then left. Happy days

Received fantastic service from Kayleigh, sorted me a great deal on a samsung s22 ultra with additional o2 travel benefits due to getting a higher data plan.
Also wanted to comend the store staff for dealing with a bad mouthing idiot of a customer so well!

Excellent service from Carl this morning. He was able to change the style of SIM very quickly as my original one did not fit in my new phone. He also sourced a cheaper tariff and set everything up quickly and efficiently without any extra sale's chat. Refreshing!

Went in with my sister so she could upgrade her phone, spoke to a really nice guy who explained all the different deals and what would work out best for the amounts of data, minutes and texts she needed. He had really good product knowledge of the phones and was very helpful.

Visited the store yesterday to upgrade my phone. The staff were friendly and super helpful. Would highly recommend.

Wonderfull staff always willing to assist give Thier time it's so nice to chat while problem solving super great 100%

Had a severe problem with the contract which was caused by O2, basically being charged for additional contract I never signed up for. Staff of the O2 shop went out of their way to help by dealing with O2 directly and taking lots of the hassle off my shoulders.
The staff in this O2 store can only be commended for their efforts and commitment. Their professional and competent staff are unfortunately struggling on with O2 which is the main problem.

Would like to thank the staff in the O2 shop on Eastgate Street, Chester for helping me today. I was waiting for an important phone call with only 15% battery. I was stranded for six hours with no access to a charger & they came to my aid. @O2

terrifically helpful and knowledgeable staff - great s ervice - many thanks O2

The service and staff of Chester branch of 02 especially Phil, who presented himself as very competent and courteous all the time I was in the shop.
Thank you to all the staff.
Mr R Green

Great customer service!! Very helpful going to get a new phone from there soon!!

First class service. Advised the cheapest way to go !! Gentleman at the door very knowledgeable, lady knew exactly what doing was doing.....sorted !!

Had reason to visit with a phone problem. Sorted very quickly by one of the very accomodating members of staff.

In need of eSim and great service lots of advise no pressure. Will be back with new Cosmo for my 2nd number eSim

Always a good display of phones to try and very helpful staff to get you some great deals.

Always helpful

Great service very welcoming and got everything right

Absolutely fantastic, got everything sorted finally.

Very helpful staff , excellent service 🙂