JD Store

jyr

I am so thankful, for the experience I had at Lowes. I went in to the store looking for several items we were planning to purchase water heater, shower and sink and drawers for our restroom. We just refinance our house to remodel it. Our first project is the restroom but planning to do the whole house. I ask one of the employees for help in cutting a piece of glass for me. The employee quickly dismissed me by telling me their was a button in the desk. I assured the employee I had looked for a service button but there was not one at the work station. I ask the employee if he could call one else to help. He said he did not have a phone. I asked the employee if he could ask some to come and help me. He walked way saying as soon as I get my phone. No one ever showed up to help us. I ask what look like to be two managers for help. One of the manger yelled down one of the aisle at a two other employees and ask them to come and help. But the manager walked away without even make sure we got help. The two employees walked out of the aisle and began helping an other customer and then turned and asked us of we had a question (not in the most polite way) we told the employee what we needed and she said she could not cut glass but she could cut for us a piece of plexiglass. I left the store. I will never be back to Lowes again. After come home to review all the negative comments online I'm glade this happened before spending any money. I will just take my business elsewhere."

Nice