Richmond Hotel Narita

This hotel is extremely clean, has excellent beds and comfortable rooms and is well maintained. Located three minutes from Keisei-Narita Station it’s a relatively convenient place to stay for an overnight stopover when visiting the historic town of Narita, or when passing through Narita International Airport.

My wife and I would definitely consider staying here again. 😊

Strikes me as a business hotel among Japanese, but it's a great stopover hotel for tourists who arrive in Japan late and need a hotel. Friendly, English speaking staff, decent breakfast, and walking distance from the train station, even with luggage. Will bookmark this hotel for future visits, definitely.

Location
- A station away from Narita airport, just the perfect first/last stop in Japan where Narita offer the best introduction or summary for your trip to Japan, a well worth stop.
- Hotel just right beside JR and Keisei Narita station with walking streets for guest to stroll around, offering plenty of eateries and a temple further up.

Rooms
- Much larger than what you will expect in central Tokyo.
- Comfortable and clean to reenergise your trip.

Service
- Staffs command good english and are hospitable.
- We had our luggage courier from other cities and upon arrival, we already find the luggage in our room.
- Free airport transfer available, just book your seat earlier at the lobby counter and arrive airport in just 20min.
- Breakfast is decent.

I seldom give 5 stars. but Richmond hotel deserve it .

I am glad that I pick Richmond hotel nearest airport hotel in Narita for my next day morning flight.

Very hard to find a single unlike things during my stay here

* Staff was polite and helpful.
* Breakfast was very good
* Room was big enough for 2
* Super clean
* Location was superb 15 min walking to Naritasan Omotesando
*Free shuttle bus to Narita airport
* Near train station

Very happy I pick this hotel. I hope will back again in future and all Richmond hotel will sure make into my stay list.

I flew into Narita airport with my three children in the late afternoon. I wanted something close to the airport so that I could get tired children to bed. The hotel was a short and easy train ride from the airport and the hotel is a very quick walk from the train station. The room was comfortable and spotless and check in was quick and easy. The next morning we were refreshed and ready to start our travels in Japan.

Located near the train station, the hotel has two Lawson convenience stores nearby. You can find coin laundry and ice maker on different floors, and it is wonderful that the hotel provides shuttle service to the airport terminal (timing to check with counter staff).

The rooms are spacious. Although it feels slightly dated, they are clean. Service by the staff was great.

Clean comfortable and very quiet. not far from narita airport with a convenient shuttle service. I recommend this place

Conveniently located to reach Narita airport. The shuttle is a great way to get there and is very practical - it's available on check-in on a first come, first served basis. The rooms are spacious and practical, not particularly special but what you would expect with a little bit of extra space. I would come back.

Great service, location and breakfast. Clean room with lots of amenities and things you don’t even get in 5 star hotels in the west.

Very comfortable place to stay for a week, the staff and the facilities are good.
Good location to trip around Tokyo.

The hotel boasts a prime location near Aeon Town Mall, featuring a spacious Max Value Supermarket, a variety of restaurants, and a convenient food court. Additionally, within a mere 50 meters, you'll find three well-stocked convenience stores. For travelers catching early morning flights, a taxi stand situated just outside APA Hotel is a mere minute's walk away, providing seamless transportation. The hotel staff is renowned for their helpfulness and courtesy, and many guests are attracted to the complimentary airport transfer service, which commences at 6:45 am.

Near to station, free morning bus to airport (train could be a bit quicker). Well equipped room and bath. Quiet. Full buffet breakfast. Narita worth visiting day or night.

I chose this hotel because its price is quite affordable compared to other hotels and it is close to Narita Airport.

The room is spacious enough for 4 people (2 adults and 2 children) and the room has many amenities that may not be found in a 3-star hotel.

The hotel also provides free bus transportation to Narita airport. Overall, I was very satisfied with my stay at this hotel.

Much better than Hilton Narita. The location was really nice. Cherry trees are near the hotel. A walking distance to a mid size Aeon town mall. However Hilton is pretty far from a mega shopping mall. You need to take a hotel shuttle bus every time. This Richmond hotel is close to Narita Station having plenty of restaurants. Hilton charges 13% service charge even though you never receive a special service. This Richmond hotel never charges the crazy amount service fee. Staffs hospitality is better than Hilton.

Room is a moderate size and clean. Good enough to desk work with my lap top on the large desk. Bed and pillow are better than Hilton I felt.

The Hilton 13% service fee looks very ridiculous!!!

I love the books spot and They provide Free shuttle bus

Great value. Short taxi ride from the airport and even shorter by train. Our room is super clean, has everything we need ( fridge, teapot, etc) and although a bit small by US standards, is so efficiently laid out, it beats many rooms twice its size. Great mattress. Nice staff.
We will be back when transiting through Narita and needing a sleep.

Price was a little high at first glance, but considering the free airport shuttle and that they will hold your bags in the lobby even after you checkout for free—it’s great. I was able to stay the night on a layover and go exploring without my luggage, then make it back in time for the free airport shuttle. Rooms are small by American standards, but definitely not as small as an APA hotel. Clean rooms and friendly, English speaking receptionist. Overall very good experience.

Comfortable and great stay with friendly staff! We appreciated that there was a coin laundry and that it was within walking distance from the train station!

Fabulous hotel I personally highly recommended to anyone 👍👍⭐⭐⭐⭐⭐

This was a fantastic stay with courteous staff. Thermostat control was simple to operate for a non Japanese speaker. The beds were tremendously comfortable after staying at three other hotels with terribly hard mattresses. Our room came with a phone with service, extra extremely soft pillows per our request, and accommodations for two. We had no errant smells or obnoxiously loud neighbors.