Nabil Bank Ltd. Dharan Branch

A commercial bank in Dharan. Fast service but high loan interest for investors.

Nabil bank Dharan Staff are not well trained,
Low staff ,Staff don’t seem to be friendly,They think that they own the bank and it is their family business
If any one from nabil bank CP or CEO gives a surprise visit and do some survey with customer of nabil bank Dharan they will know how unorganised it is . Seems like we are not in bank but in Fish market.Please teach staff how to smile .and every time we enter nabil bank stairs the smell of toilet is so bad that it feels like we are entering public toilet not nabil bank ,add some cleaners to your team .Please do some surprise Visit to your bank whoever is responsible person for Nabil bank dharan. Thank you . 0 stars 0 hospitality 0 customer service. 0000000000000

Worst customer service ever.
Specially, so called Umesh Pokhrel ( NB bank). I think its not a right job for you Umesh ji. Please learn some human ethics and courtesy.
I would not recommend this bank to anyone at all . I have asked my friends and family to close their accounts and never make this mistake again.
Because if you can’t treat your customers well better don’t be the face as customers service.
These fellows have no idea what they are taking about , no consistency at all.
Ridiculous, pathetic dumbash etc etc .
Well I wouldn’t even want to give 1 star but just have to.
Thank you .

Nabil bank Dharan Staff are not well trained.

Staff are always very rude to the customers,
New customers are always treated harshly.
Staff doesn’t understand that some new customers don't have any idea about bank.
They just expect everyone to be the same.

When will you ever improve your customer service.
Why are you always short of staff?
I feel like walking in a government office crowded and lost.

Dharan Branch has very Unprofessional policy and system, the counter is always low with staff and very slow service. They need to improve this branch, they need screen system for counter line. They waste time a lot and the staff aren't trained well.

Dharan branch is the worst at services. Not giving any priority to their customers. Worst bank ever....

-rep
Late service
Worst bank of the dharan city.

Worst experience