7eleven Buna Cerca

I stopped by here to get what i usually order on 711 which is the hot choco however this specific branch serves mildest taste of hot chocolate.. and when i complained about it, they said it was specifically the first time someone commented it wasn’t good.. so i dont know what the problem is but most certainly i have tasted different version from different branches and they all have the same taste which is good but this specific branch they said that their hot choco was always the same.. imagine having a mild taste is their normal flavor for their hot choco.. there must be something wrong with the manager here