Hotel Galaxy

We had a pleasant stay on this hotel Galaxy. Good breakfast & lots of choice. Very clean room. Easy access to some tourist spots. Friendly staffs especially Sandra who was at the reception when we checked in & out. And she (Sandra) on the concierge too, was very helpful to plan our tours.

Stayed for a long week end with some friends, very nice hotel and the rooms were clean and tidy and modern, we used the pool several time nice and relaxing, a couple of people had massages and was impressed, would recommend this hotel and the breakfast, it's close to schindler museum

I emailed but never got a reply - Can you please tell me the brand of coffee that you use in the rooms. It was in a yellow sachet and was very nice. Thank you.

Located over the Vistula River, in Kraków’s Podgórze district, the luxurious Galaxy Hotel offers a spa centre. The rooms feature an LCD TV with satellite channels. The rooms at the Galaxy come with tea and coffee facilities and a large work desk. All are modernly furnished and air-conditioned. The elegant bathroom is fitted with a hairdryer. The price of all rooms includes access to the hot tub, saunas, swimming pool, fitness centre. The spa offers a wide range of beauty and relaxation treatments. Guests have access to a computer with a printer and an internet connection in the lobby. Galaxy Hotel is situated just 10 minutes’ walk from the Kazimierz Jewish District, full of atmospheric pubs and cafés. The walk to the Main Market Square takes only 25 minutes, while the Wawel Castle is 20 minutes’ walk away from the hotel.

The service was excellent. I spent 12 days there and enjoyed every minute. Staff was friendly and food great!

Stay here ever time I visit Krakow! Lovely hotel, near to the Jewish quarter. Hop on Hop off bus owned by this group (Jordan) so stops at the hotel. Great service and award winning restaurant. Would always stay here. Nice gift shop. Breakfast served until 10.30 and it's excellent! Spa and pool too. Rooms are very well appointed, spotlessly clean. Can't fault it!

The staff was friendly and the room was nice (we had a beautiful view). I just have two problems. There was a window from the bathroom to the bedroom and the blinds couldn't be pulled down completely- that was annoying. And I wish there were more vegan options for food. I was only at the breakfast so I don't know about lunch or dinner… also the spa was out of order because it was being cleaned (but they had that on the website so it's not like I didn't know)

Hotel looks much better in reality than in the pictures. Nice and clean rooms, friendly employees, Nice wellness, but it is older.
Location is great, in lively neighbourhood, close to city centre and right next to it is a mall. Breakfast was rich and tasty. Only one disadvantage, we booked our stay through booking.com, and parking fee was not mentioned there. It was shown later in a confirmation email after payment.
Generally we enjoyed our stay and would definitely recommend.

Fantastic experience! Hotel completely met my expectations based on the pictures. The staff were friendly and helpful. The room was massive, clean and had a great air conditioning system! The breakfast was amazing with such a great spread of options. The in-house restaurant was amazing a great value for money. The pool with accompanying sauna was clean and really well managed. There were some great water features in it too! The location was lovely and right next a massive shopping complex and very close to the Jewish quater which has some great restaurants, bars and coffee shops. The hotel isn't far from the Old Town either and can easily be walked in about 20 -25 minutes. I would defintely recommend making use of the electric scooters that are all over the place as another quick way of getting around. To get from the airport and back we used Mr Shuttle which is a fantastic service and they also offer some great tours. Overall fantastic time!

Amazing experience here. Rooms lovely and clean, cleaned daily, beds very comfortable. The pool is a massive advantage point with having the sauna and steam room aswel is brilliant!
Staff really friendly.
Breakfast is very good and has a good selection.
Only bad points in our room was the mini fridge is terrible and doesn't keep nothing cool, also the TV has no english channels or even normal music channels and can't connect to a device to play your own, (TV old flat screen)

Stay Wednesday till Saturday, it was lovely but on the last night it was not good, music playing all night till 6 in the morning, I went down to check out at 4am. Told the lady that we had no sleep and she did not say sorry. Only smile. Lovely Stay but weekends I won't stay again.

Excellent hotel and service
Rooms very clean and comfortable
All staff very friendly especially the barman
We were here four nights and thoroughly enjoyed it

Lovely hotel with really friendly staff. We had a great time.

A fantastic experience all round. Would definitely visit again.

Immaculate throughout.

Staff very friendly and helpful

Booked breakfasts and they were 👌🏻

Easy walking distance to Jewish quarter, Royal Castle, and main square for Xmas market

Lovely hotel I am butler if I get chance to work for same company it will be my wish

Perfect place next to river, tram stops, tourist spots. Breakfast are tasty and big varieties to choose. Hotel has several big conference halls.

I stayed here for only three nights and it has been an amazing experience for many reasons:

1) location is fantastic, central and you can practically go in 15 minutes to the city centre by walking.
2) the building itself is modern and well kept
3) the staff is kindest and available for literally anything
4) rooms are simply perfect
5) the sauna area is a must!
6) excellence various breakfast

If I will ever been in Krakow again, I will come back and I will definitely recommend it

The Galaxy Hotel is Krakow is excellent! We were there this past weekend for 3 nights- a group of 32 adults on a Jewish Heritage Tour from Israel. The hotel is walking distance to the Jewish Quarter and the Old Town. Also looking over the beautiful river and park. The rooms are very spacious and very clean and the entire hotel suited us perfectly!!!
The staff is super friendly and VERY helpful! I wish I can remember the names of some of the staff and mention them here...Everyone is SO nice .Thank you again!
I highly recommend this hotel if you need a place to stay in Krakow.

Great hotel with good service, amazing pool, and excellent location. About 25 mins walk to the main square and right across a huge mall. The pool is so relaxing with nice Jacuzzi, steam and sauna. Have to give special complement the chef. Was here for a chess tournament and purchased the meal package. Needed vegetarian food. For every meal, the chef prepared separate dishes. It was exciting to wait to see what he put together and every meal was amazing. They had a great selection for breakfast as well. Very pleasant stay. Room was cleaned everyday with refills for water, coffee etc.