Puralã - Wool Valley Hotel & SPA

We had a really great stay here. The pool and spa were great (the kids had dedicated massages), the food very good (we tried the buffet breakfast, lunch and dinner!), and all the staff were warm and friendly although they didn't all speak English. Special mention to the gentleman who must have been the restaurant manager since he was very professional and attentive.
The only drawback of the stay, was a room which didn't have a view to speak of (overlooking the back of the hotel), but given the location, is quite normal.

Beautiful hotel with all the commodities, very friendly and helpful staff, food was great, at breakfast, at the bar and at lunch!
Rooms were clean, spacious and everything you’d ask and more of a 4 star hotel!

Great! Very comfortable. Attentive staff and wonderful food. Exceptional breakfast. There is a swimming pool, sauna and a small gym. Highly recommended.

Wonderful experience, staff was very helpful, friendly and kind. Clean rooms. The hotel even provide us a couple's route around Covilhã.
Breakfast has a good variety of regional products, with attention to international tourist.

Very comfortable, good sized room, and super clean. Excellent breakfast. Nice indoors swimming pool. Confy and elegant bar and restaurant facilities.

Natura Spa really good!

Hotel and Spa staff extremely professional, friendly and helpful.

We were stuck in Covilhã during a snow storm, the roads were closed and we couldn't get to our destination. We called the hotel late at night and they were able to accommodate us for the night. Staff mid super friendly although the hotel was fully booked, everyone was always very thoughtful to us and our small daughter. The rooms were big, clean and well acclimatize, that's what you need when it's snowing outside. Breakfast had a good variety of food and beverages. Free parking, free wifi. We had stayed longer if it wasn't full for the next night.

Modern hotel located on the outskirts of town. Plenty of parking. The staff is very courteous and helpful. There is an excellent restaurant in the hotel. To get into town is a 30 minute walk or short taxi ride.

Excelent room, very good food and amazing service.
Hotel very well prepared for people with celiac disease. Very careful in every detail.

Great food..swimming pool and spa were good. Recommended

I absolutely loved this hotel! It perfect if you want a relaxed mini vacation.

Excellent facilities! attentive and friendly staff! Good restaurant, and Spa! Recommended

Wonderful experience. The staff was flawless, very helpful.
The food was also great. Highly recommend.

Fantastic hotel especially considering the price/quality. Had a great refurbishing lately and it is a nice place to spend a week in the Winter.

Excellent good value for money, very quiet and clean, friendly staff, I'm sure going to use it again.

Great atmosphere, very calm, relaxing and great service. Prices are not expensive for a 4 star hotel.

Loved my room and the hamam. It was a great birthday

Grt hotel with very good facilities pool spa gym. Staff are very friendly too

The restaurant buffet could be better

Well located hotel , very professional and friendly staff ♤

Great food, and very nice staff!