John Jones Auto Group Salem

Donnie Young from this location was stellar. We had come from the Corydon location and had two very different experiences. We went with a car in mind but Donnie wanted to make sure we had options and wanted to find us the best fit. When it came time to test drive, he encouraged us to see how our baby's car seat would fit in the car. This honestly sold me, once the car seat went in, it never came out. It is the perfect car for our growing family. Donnie and all the team members were so patient and kind to our wild 8 month old baby girl. We went to multiple dealerships that day and my husband and I were very impressed with this location. We are very happy with our Chevy Equinox. Definitely recommend.

We just purchased a new used GMC Acadia. Adrienne was top notch sales. She has a great personality, professionalism, friendliness, knowledge of the inventory, and work ethic! She had just the right balance of being helpful, but not pushy or hovering. Jackson, in finance, was equally impressive. Between the two, it was the fastest, least stressful car-buying experience we ever had.

Easiest car buying experience we had in years. Great deals. My 24yr daughter qualified with no down payment, no co-signer. Sales & finance people are knowledgeable and courteous. I'm happy if she's happy.

My experience at John Jones Salem store was truly enjoyable. Us old guys are always Leary about spending a lot of money and who we give it to. But within a short time of showing up at John Jones our salesman Xavier put us at ease. Every one was polite and made the process easy. After driving I did notice a problem with the AC .we talked and after we bought the Silverado he told us he would take care of the problem. He made me an appointment and all said and Xavier took took care of everything! Thanks

oh my gosh!! Joe Brooks was the greatest salesperson I have ever encountered! Super nice and non pushy! I loved working with him & the dealership was very clean & friendly! I will DEFINITELY refer him to all of my friends. Professional! Polite! Pleasant! Thank you!

Brought my 2023 Buick Enclave in after an accident. The body shop did an excellent job. Very friendly, nice and easy to work with, they didn’t mind when I would call and check on the status. The timeframe was great even during the holidays and after a major auto strike, my car was fixed and back to new condition in 2 weeks time.
Would highly recommend.
Great job, thank you for taking care of us.

We had the best experience at John Jones Auto Group. Rodney our sales guy took super great care of us. From the moment we drove onto this establishment Rodney greeted us at our car, walked us in, and treated us with total respect from beginning to end. It was amazing. Everyone we came in contact with
was warm and caring. My husband and I will go nowhere else for our car needs. They made our dreams come true and at a price we could afford. Thank you Rodney, Jason, and Brooklyn yall are top notch.

Went in looking at a specific vehicle I found on the website with the load out I wanted, drove to dealership and spotted it on the lot. After an initial look I was liking what I saw, so I headed in to the store. The manager Cody told me they were short salespersons at the time and that he would get one to me as soon as one was available. In the meantime he took my driving information and told me to take it out on a test drive. I did. I made it out the lot and down the highway to the bypass, and by then I already knew the vehicle was right. Instead of trekking through town, I did a 180 in the roundabout and headed back to the dealer to let Cody know I was interested in finalizing a purchase. Cody still didn't have a salesperson ready, so he took over the sale, set up all the paperwork, got me over to financing after we worked out our down payment/monthly payment arrangement.

We met Chris Pruett while riding thru parking lot at John Jones Scottsburg. We had decided to look to see what our options for a new car were. Chris was not pushy, but available for questions. Upon returning to the dealership, Chris, Wayne and Nathan were very fair in negotiating a trade. Everyone we encountered was extremely efficient and nice. Quick steps were taken to repair nicks in the paint.

Customer Service seems to be something lacking these days, but John Jones Auto Group Scottsburg hasn't allowed that to happen. It is deeply appreciated.

This was the best car buying experience we have had! Kevin was helpful and amazing. We’re so grateful for the assistance we got and appreciate his help. When we do need to shop for another vehicle we will be returning here.

Rick Roll did an excellent job helping us find the right SUV for my wife. He was conscious of our wants and our budget, and helped us find a vehicle that my wife absolutely loves and is a perfect fit our recently expanded family. He went above and beyond showing us all of the features and answering our questions. We will definitely be a returning customer to John Jones and look forward to purchasing a new truck in the future from the group in Salem.

In August I purchased a vehicle and had nothing but problems with it. In and out of the shop for a month. Adrienne was amazing to work with she made sure I was taken care of finally after being in the shop for a third time she got me traded out of it and into a 2020 edge. Adrienne and Jason was amazing helping me out and I couldn’t have asked for better people to deal with. I am overly appreciative of them both!!

Rodney went above and beyond to help us out today. Super cool guy and got an amazing deal on my Audi A3. Will definitely be a repeat customer! Made this process so easy, highly recommended

My husband and I have been dealing with Rick since 2013. We wouldn’t use anyone else!! He truly cares about his customers and goes above and beyond every time we work with him.

Every time I call to schedule an appointment, the people I talk to are so nice and want to help. I drive 45 minutes to this dealership when I live 5 minutes from another Chevy dealership. It's worth the drive to be treated like you mean something and they always find and fix my problems. Great service techs.

It looks very nice and clean and everybody is friendly there. I went to Hubler and they wouldn't even try to work with me it was there way or the highway and i took the highway. Then I called Rick Roll at John jones and everything went smoothly like it should have and I'm very well pleased with my purchase.

Braxton was very kind and knowledgeable. He explained everything about our new car and answered our questions. We love this dealership and have bought our vehicles here for the past fifteen years!

Kevin and Mike were very personable and helpful. They answered many of our questions and were efficient in their communication, as we live 2 hours away! Everyone at the dealership was friendly and appeared to love their job. It was a welcomed surprise! We love our new truck and we will recommend this dealership to everyone.

Me and my wife went to 3 different car lots,3rd time was the charm John jones and Rodney Tarter a great salesman he not only listened to what we said he actually heard what we said and got us in the vehicle we was looking for, he was out just for a commission ,he was out to make sure we was satisfied and he did just that, thank you Rodney Tarter and the John jones team. Get Do wn to John jones and ask for Rodney Tarter

Rick Roll treats each and every one of his customers like family. If you purchase through him he will make sure you know everything about your purchase. One added surprise is he calls you on each anniversary of your purchase to see how things are going and if you have had any problems. We love doing business with John jones and especially Rick Roll.