Verizon

Cody and Kasey helped with figuring out a terrible problem I had. They went above and beyond with their professionalism and knowledge. With calling and emailing people for us and actually caring for us. With Kasey’s knowledge and expertise of the systems and Cody’s kindness and understanding, they worked so well together being absolute masters of their craft. They are truly patient and listen. They showcase extraordinary passion, skill, and talent. They are concise and intense. They are awesome! If you need help please ask for Kasey or Cody.

Excellent staff! Kasey gave me hope when l didn't have none by establishing me a business account that was smooth and easy. Walked away with an awesome free phone. Thankful!

Went in today, to get info for a replacement phone due to mine being damaged Darren help both my wife and I get what we need to get our phones replaced under the warranty. Coming back to Darren when we renew our plan. Such a good guy to work with!!! Highly recommend.

Andrew was very helpful with getting a new line added to my account and having the new phone on the original number and using the new number with the old phone. Heck he was also able to find me some discounts on my bill. Thanks Andrew for the help.

Subject: Excellent Customer Service Experience with Austin at Verizon

I wanted to express my gratitude for the exceptional service I received from Austin at Verizon today. He went above and beyond to assist me with my phone service needs. His professionalism, patience, and expertise made the process smooth and efficient. Thank you, Austin, for your outstanding support!

Cody was awesome! He was incredibly knowledgeable and friendly. He made me want to go to him for all my cellular and internet needs. Excellent experience.

Kasey helped us out when we were at a loss. He is AMAZING!!!! He knew what to do and so quickly. He definitely knows his stuff. Great help!

Kasey was absolutely the best and most efficient in helping me with changing my phone over. He did eberything so I wouldn't have to do it. I would definitely recommend you go ask for Kasey.

Kacey @ the Burkhardt location was great! He saved us money on our plan, new phone and accessories. Look him up! You won't be disappointed.

Darren was AMAZING and super helpful. He helped me with 2 of my phones. It was quick and easy.

Darren was great and patient with me and answered all my questions. If I have any questions or ready to upgrade i will come see him.

Kasey was very kind in helping me with everything and it was a long stretch to get it done because I don't know everything about things on the phone. I just appreciate what he did.

Austin G. took the time to explain all of the options and make sure we got what we needed. Fantastic, friendly, knowledgeable service! We will definitely be back!

Kasey was excellent in explaining everything to me, he didn't rush me. He did a good job.

Austin did a fantastic job. He helped me get new phone and set it up for me. Then I had a question the next day and he helped me with that as well

Andrew is very intelligent. He answered all my questions. He made everything very easy

Darren Bobo helped me out tremendously this evening! Made the process easy and fun. Top Knotch guy!

THANK YOU DARREN!! I appreciate your customer service. I was able to secure a new phone with all my answers resolved. What a great team member you are.

Kasey was fantastic!! He got me an amazing phone for a great price and I also got a tablet for a great price w my plan. I wouldn't have known about it without his help. I also recommend making an appt before you come.

Kasey was so helpful and explained all the options available to us. He made sure we knew tips about getting around on our new phones.