IRC Music West Store

Great place for anyone who has little to know knowledge about instruments like me. The staff was incredibly helpful and knowledgeable. I appreciate them offering and explain services for me.

I'm new to learning guitar and had brought in one that had been sitting for over 10 years not being played. I asked for new strings and they informed me that they look great but the guitar itself could use fine tuning like straightening the neck and lowering the strings (I don't remember the term they used). It wasn't needed, but it would help, so I went ahead and had them do it. Before doing it, they had asked me and explained to me what it means, the cost and how long it would take. While I waited (about 10-15 minutes), I asked about getting a new case since mine was flimsy. Another employee assisted me and did a comparison about the different soft cases. Instead of trying to sell their top notch products like other businesses, they showed me very good budget friendly cases. I hadn't even mention being on a budget. So I felt like my money or time wasn't wasted.

Pictures attached showing the old dirty flimsy case compared to the budget friendly soft padded case.

IRC has been a staple for music equipment & supplies in Indianapolis for years. They care about the customer and value the equipment they provide. You can search the web for cheap prices, but you won't get the relationship and support that IRC gives. Give them a try and support local. Take advantage of their customer service. Hope this review helps someone!

Excellent service and help with my new Taylor guitar. GREAT quality guitar! Will definitely be back. Loved the Bible verses around as well!

This shop is really cool. They had all the guitars my daughter wanted to see, and made a deal I couldn't refuse.

The staff is great! Eddie helped me find some specific guitar hardware. He really helped me out, I’ll be able to fix my guitar now

Service was amazing.
10/10 recommend this place
They have a good selection of music supplies

Great staff and equipment. High quality Music store!

bought a schecter today and pretty happy with it, Chris the manager made my acoustic right in moments was very impressed

Chris was awesome. Helped me with speaker selection and went above and beyond . Will be back!

This will always be my go to place when it comes to get strings and look at guitars, the staff is very helpful and respectful 10/10

We received great service, like old fashioned service with a smile type service. We made what we consider a huge purchase and it felt as though they were grateful for our business. In conversation I found out IRC stands for Indy Record Club and has been in the family for decades.

Eddie's the best guy ever. He deserves a $5 an hour raise!

Still love this place!! They fixed my unlevel frets with a great fret dressing!! Now the neck plays smooth like butter!! Prices for services are always super reasonable too.

They always have great customer service. The owners and workers are very nice and helpful.

Chris and the staff at IRC are the best. The customer service is top notch, The staff is knowledgeable and personable, and the prices are right. Before you throw your money away and a big franchise that only cares about moving product stop in to IRC. They care more about music and musicians.

They have very knowledgeable, helpful and friendly staff. Give them a try for your music needs.

The gentlemen were very helpful and professional. It was a good visit

I have gone to this store for the last few years. They are the best! They have a great selection of guitars and equipment. If they do not have the guitar you want, they will do their best to get it. Furthermore, the staff is by far the best. They will go out of their way to help you learn more about guitars and equipment. They have done work on a few of my guitars and the price was not bad! Evan has helped me many times in the store. With employees like Evan and the store manager, you will never want to go to another guitar shop! Thanks guys!

Love this family-owned business! Gave me a fair price for my equipment I was selling, and was able to get my new stuff in a just a few days.

Great people that know their guitars and equipment! Just bought this Schecter Omen at a good price! Tim set it up and adjusted it for me! Thanks brother, loving it!