Caliber Collision

After being involved in a hit and run, I chose Caliber for my repair. Being a certified Honda repair shop and being right next to Enteprise was a huge deciding factor in this decision.

They were extremely prompt in scheduling an estimate as soon as I was available. Mark was extremely detail oriented when looking over the damaged areas. He spotted things that I had missed and added it to the estimate. Since State Farm was able to work directly with Caliber in what felt like a seemless manner, I was able to schedule a drop off just a couple of days after the estimate. Granted, they were busy so I had to wait about 2 weeks to fit it in, but thats to be expected and gave me plenty of time to make other arrangements with my insurance company.

Immediately after dropping the vehicle off, Mark conducted a final assessment of the vehicle and went over the basic plans of what they anticipate will need replacing and even explained the process they planned on using to fix my quarter panel that was damaged. He made absolutely sure that every question I had was answered before I handed my keys to him.

The ladies at the front desk were extremely nice and helped me get set up on their text notification system where I was promptly notified of the completion during the repair. This helped a ton since my vehicle required a collaborative effort between the body shop and wrap shop to be completed on time. Caliber was very responsive when I needed to call them to organize the plans for a tow truck to relocate the vehicle to the other shop when the repair was complete at their shop.

After the repair was complete, they had me do an inspection of the vehicle before taking it back. Upon inspection, I found that one of my rain guards had gotten damaged during the repair process. After bringing it to their attention, they assessed the damage and offered to make it right by replacing the damaged unit. In theory, they didn't HAVE to do it, but they wanted to and that goes a long way with me.

Overall, this location did a fantastic job on the repair. The paint matched my stock color to a tee (before I went and got it wrapped) and the vehicle looked like it had never been involved in an accident.

The only thing that I didn't like about the process was that they needed to bring the vehicle to Bob Sumerel

The paint matches the car exactly. I am happy with the repair. They were friendly and kept me informed.

Caliber Collision did a great job repairing body damage on our vehicle and it was finished and ready for pickup even before the original promised date. The frequent updates were so helpful and set them apart from all the rest. I highly recommend this place.

Wonderful customer service! Caliber repaired my Blazer after a hit-skip. The paint job is better than I expected and they fixed it before my scheduled pickup. Excellent work done by their team. I'm highly satisfied. My SUV was glistening like new. Thanks Caliber!!

Weather stripping was coming off of our RV windshield and we called caliber collision and spoke with Dakota. Dakota helped take care of the issue and got us back on the road quickly. Other repair shops in the area did not help us, but Dakota took the time to help and being out of town, we really appreciated it. Thank you.

My Honda accord was hit in the rear-end, took bumper off and damaged trunk. Excellent repair and excellent color match. Highly recommended

Did a great job and got my car done sooner than expected. Would highly recommend

My parents are staying with me while my dad is taking chemotherapy. Their van was hit while we were shopping for new tires in the area. We were sent to Caliber Collision for the repairs. I have never worked with a company so amazing. They communicated every step of the way. The quality of work that was done was amazing. I would highly recommend them for repairs. If I need any work done, I definitely will be back because I know it will be done well.

Great to work with to get my hail damaged 2023 chevy silverado fixed. Communication was awesome, got my truck back on time.

Did a great job and kept me informed during the entire process. Staff was always friendly.

Staff was great, repairs done when they said my car looks great

Caliber has always done a great job on our cars. Used them for my repair and my grandson's. Always great with communication on progress of repairs. Great customer service!

Great work, great experience, repair was correct, and got car back early.

My wife was involved in a accident in our 2016 Honda Odyssey. The only damage was scratches on the rear bumper of the vehicle. Technician Dakota suggested that the damage was minor and that he could buff out the scratches for free. He was very polite and helpful. I'm very pleased to not have to deal with insurance and wait for return on my deductible.

My husband and I were very satisfied with the repairs to our car after our accident. Car looks great! The Customer Service and communications with us during the repairs were outstanding! Diane Weber

My car looks great. I am so grateful 😊

Did an excellent job! Day ahead of schedule and nothing over the estimated amount. Very courteous staff and kept me updated every step along the way.

We were extremely satisfied with the work Caliber Collision did on our vehicle. They kept us informed throughout the entire process and their staff was very helpful and friendly.

They were consistent with the text updates and phone calls. The office people were very understanding with me because it was my first time having this done. And the best part of it all, my car was done 10 days EARLY !! HIGHLY RECOMMEND Caliber Collision for your car needs !

Caliber Collision did a great job keeping me up-to-date with the progress on my repairs. They also did a great job with the work itself -- and got it done in less time than originally estimated.