Auto Plaza Sales Inc

I purchased a used car from them 3 years ago. They didn't follow through with their 3 month warranty. They claimed they honored the internet price I found online, but I later discovered they worked the numbers in the paperwork to their benefit. I had numerous problems with the car. The extended warranty company they refer you to does NOT follow through with any covered breakdowns, with or without an authorized number from them. My vehicle wouldn't pass inspection and they didn't want to solve the problem even though the law says they have to! Long story short, I filed a complaint with the better business bureau and went back and forth several times until finally they cut me a check for what I was asking to make the purchase fair. They never admitted to any fault though. COMPLETE hassle and high levels of stress dealing with these people. Stay away at all costs!

Do not let their lot fool you as to all of their cars have issues. Customer service is POOR and UNPROFESSIONAL. They will hang up on you the moment you tell them there is a problem with your car. They are consistent liars and do not even have a manager (though I spoke to a "manager"). Don't waste your hard earned money here.

i am having the worse experience with this dealer actually i am going thru this right now they sale me a 2001 I30 infinity the car didn't pass inspection because the engine light was remove and the car have lot codes and now my car can't be inspected i put 3700 hundred down and i m financing the different they play with you to much i am ready running out patience i am going to the municipal court and Newark tomorrow i am not going to let them get away with it please don't believe nothing they tell you their don't care about their costumers or notting they just want to still your money

The customer service was okay, however the vehicle was in poor condition and finance company they used was way more than others and they had horrible customer service .