Chai Urgent Care Lakewood - New Jersey

Absolutely wonderful experience. The check in process was a breeze and the staff was super friendly. Start to finish was only 20 minutes. The provider explained everything in detail. I highly recommend using chai care for all of your urgent medical needs.

Last night we saw Ann Bernstein, PA, for an infection my fiancé has in his jaw. She was amazing to deal with. Very professional and handled the many tasks she had going on with the utmost respect for each patient. I thank her for her service and all she did for us late last night!

I was very impressed. Clean, loved the check in process, very easy with license and insurance card scan. My apt time didn’t show up on the screen but the lady behind the desk told me to just choose next apt and I was seen in minutes. Nurse was very nice, caring, great bedside manor. Also I went at 10 pm, was nervous going at night but the place was welcoming and well lit.

I went in to have Covid testing done right before Passover and the appointments were very flexible. They saw patients pretty quickly despite being understaffed that day. I had a wonderful experience with Sylvia , the Rn who did the testing. She was so kind and attentive, even though they were slammed. Overall , I will being going back.

The nurse we had was so wonderful. She was professional and she let us know that she stays in that room all day. It's her room, how she disinfects it. She made our visit comfortable. We did not wait long to get in, you can check in from your phone, fill out the paperwork on your phone...it seems like a well oiled machine in these times!

I don't usually leave reviews but I was really blown away by the cleanliness, professionalism and overall experience at Chai. This was my first time getting tested for COVID and I've heard stories from friends and family about how long the lines have been, insane wait times, etc. My appointment for my test was at 12:30 and I was back in my car at 11:55. The entire place is run like a well oiled machine and I am very pleased with my experience. Chai is about 20 minutes from me but it's worth the drive for the exceptional service.

My COVID test came back within two days, however I had to call in order to receive my results and it took me over an hour for someone to pick up the phone. I'm sure they're dealing with a high volume of calls on a daily basis, but it might be worth looking into another method of letting customers know the line is busy instead of just letting the phone compulsively ring.

I love this urgent care! I drive 40 minutes and pass 6-8 closer urgent cares and I still choose to come to them. They are professional, friendly, quick and patient. I am always greeted with a smile and taken care of very quickly. Alyssa and rikki are always amazing! The office is very neat and clean. I recommend this urgent care to anyone who wants there time at the doctor to be a pleasurable as possible. Thanks Alyssa and rikki for always making these scary times less scary.

I love this place. Everyone is nice, competent and thorough. I have been here many yomrs and always had a good experience.

I have only great things to say about this urgent care. There was no wait time. My baby was seen as soon as I walked in. The staff is wonderful. Everyone was kind and comforting. The PA on call was very through and explained in detail. I’d definitely recommend this place to everyone!

Best Care! Best Docs & Staff!

Extremely clean & fresh as if it was the grand opening...

Highly professional & I really feel I'm doing the best for my kids bringing them to the best care possible.

Always busy yet no wait... Great Gadgets for the kids!

Alyssa, who was working at the front desk at the time, was so helpful! She had so much patience & I appreciate her excellent customer service. It’s so comforting to have such kindness in a health facility, especially during these hard times.

I've never been to an urgent care that is run this well!!! Made apt for the wrong time and staff was extremely helpful and friendly, no wait! in and out in less than 10 minutes. definitely recommend. 5 star facility.

I’ve never visited this office but the entire visit was pleasant, quick and professional. Went for a Covid Test and was told the news quickly. The office actually called the next day to check on me- I’d recommend for sure!

Amazing service and amazing staff. Very organized and efficient even when it's really busy they are always moving along quickly and trying to get everyone on and out as fast as possible. Highly recommend this place.

I usually don’t take the time to ever put reviews about anything. But for chai care it was a must.... if there were more then 5 stars available I would. Both times going to you guys I was taken inside quickly and got what I needed quickly especially on a Sunday. incredible Professional office staff Thank you very much!!!!

This urgent care was amazing! we had an emergency someone in our family had a very painful covid experience that developed into pneumonia, and the DR. there Joe Dimauro was so helpful, we were on the mend that very same day! Highly recommend this Urgent care!

Their motto is Get In. Get Out. Get Better.
I must say how efficient this urgent care center is run is unparalleled.
Add to that the superb service from the PA's and associates, you can't go wrong!!
Definitely recommend!
UDR

Had to get patched up at the recent RCCS hockey tournament and they were friendly, professional, and knew what they were doing.

I went in with my daughter, The PA there was amazing, she was so patient and made my daughter feel at ease, she realized the issue right away. So quick was done in 5 minutes. Definitely recommend!

Never a wait, friendly and professional staff. I drive 15 minutes out of my way to come here. Much better service than my local urgent care.