Here Comes the Bride

I am the owner. I’ve seen the nicest people destroyed by peoples ability to be hurtful toward others.
I have supplied every customer in the 15 years I’ve owned this business with the merchandise ordered.

The reviews that I have been reading confuse me. I had the complete opposite experience with this boutique so far. I had two trips to try on gowns and make my decision. Donna was very patient with me and I loved my experience.

I also recommended my recently engaged best friend to Donna and we had a another great experience with her.

I think people should give Donna a chance and not just read all these negative reviews and immediately write this boutique off. I always follow the philosophy that you should not judge a book by its cover and in this instance, it really paid off for me.

I would recommend her shop again in a heart beat.

I am deeply sadden to read these reviews! I can HONESTLY say that my experience with Donna and her staff was incredible. I got in and out of countless dresses and they were very, very patient. I finally decided on one that I loved by Maggie Sottero. As many of you know, she is not a cheap designer. My dress was listed at about 2,000 dollars and Donna cut me an incredible deal! I had such a nice time and I made a wonderful memories. I would really recommend this store. I didn't even read the reviews until after the fact and I'm glad I didn't! Don't judge a book by it's cover people!

Donna and her assistant were so helpful. I was very explicit on what I wanted and she had plenty to choose from. I went into other bridal shops and they had few dresses for my body type. Her shop had many options since I was looking for sleeves. The dress I really likes looked fabulous and she put this undergarment on me that made me look amazing. I felt very comfortable there and she showed me things that fit my budget. I really liked this one dress but ended up getting a lace simple dress being my wedding is a sit down dinner with 25 ppl. However Donna, I loved the mermaid dress it looked so good on and still think of it. I know it needs very few alterations and can buy the floor model but my mom says I don't need such a dress for this type of wedding. However thanks for making me feel beautiful. It was a great experience and I may be in to get that corset thing I loved it.

I was looking for a mother of the groom dress in a size 20. I was dreading the task. I was amazed at the plethora of choices in dress styles and colors for larger women. Donna and her assistant could not have been more attentive and helpful. Their assistance, attentiveness, and recommendations were impeccable. My experience was thoroughly enjoyable. I found the perfect dress for this special occasion.

Today I went shopping with my friend Katy for a wedding dress. We had a tight budget and even tighter time frame. Dana was accommodating, very pleasant and helpful. We left with a perfect dress that she altered in less than 10 minutes for a reasonable price. I would recommend her services to anyone looking for a gown for any special occasion.

Store had a ton of options, every dress Donna picked out looked great on me. Prices were good! Thank you Donna, for a great experience!

I would like to let everyone know what a great experience I had with the Business owner of this store, she is wonderful. She was very helpful in helping me out when I was in a jam. Could not have been happier, can't wait to go back. Thank you again

helpful affordable services

Owner is very knowledgeable and kind.

It's been a while since I purchased my wedding dress from her. She was still located in Somers Point near the PetSmart. I remember coming in for my second fitting. Waiting and waiting...there was another bride to be there waiting on her dress as well. Come to find out whoever was supposed to have our alterations done was literally sitting in the back altering the brides dress that was waiting. She hadn't even done the alterations yet prior to her appointment. Then when it was my turn all the pins in my dress were all falling oit and had to be refitted mind you I wore a 16 at the time and she ordered me a 20 which meant all the beautiful beading on the sheer overlay atbottom of my dress was now going to drag the floor. My wedding was on a Saturday the earlies I could pick my dress up was on Thursday. I had an appointment and whn I got there they were closed. I panicked. Eventually she had some girl show up to meet me with my dress. Which wasn't even at the shop.
I also worked at the PetSmart nearby. Her dog I believe his name was Murphey would get loose from her store and come running loose in PetSmart. He stunk to high heaven. And multiple times had come into the grooming salon asking for someone to bathe the stink off of him but because he was totally matted from never being brushed they had to turn her away because he would need a full shave down and she refused to let them. So the poor dog had to suffer with tight matts pulling on his skin. The owner speaks to you in a nasty condicending tone and is a bigot. Who brings stinky dogs into a store that sells gowns!? I can't believe she is still in business!

I concur with the girl who wanted to give Zero stars! My experience was horrendous from beginning to end. Donna, the dress shop owner should close the doors to her shop now. She is rude, arrogant and has NO idea of the concept of customer service! My daughter purchased a bridesmaid dress in March...she was fitted 5 times because the dress wouldn't come close to zippering....could this task really be that difficult if the dress was ordered correctly?? I think not. There were 10 girls in the wedding party, not ONE dress fit when they came in, and Donna continued to mix the gowns up through the past 5 months and then altering and re altering them and charging the girls each time!! Who does this??? The wedding was at the end of Aug, as I said we purchased the dresses in March. Donna still didn't have 2 of the dress done 3 hours before the wedding ceremony!!!!! But you better believe she had the girls credit card payments well before that. After being in the store 5 times for senseless "fittings" the dress was hemmed for someone 5'1" and my daughter is 5'5"....she had to wear flip flops to the wedding because the dress was hemmed after
countless reminders that we did NOT want a hem. Three of the girls dresses split at the waist during the reception because they were WAY too small. The dresses were overpriced, horrible quality and a nightmare. Donna , the owner, never once took responsibility for anything, constantly blaming anyone she could think of ....but again, never missed the opportunity to swipe a credit card. She should be taken to court for fraud and theft....at one point after my daughter telling her that she didn't have any more money for the dress...we had already paid in full and paid for "alterations", she looked in my daughters wallet and told her she could see her credit card. My daughter was bullied into giving it to her for , yes ANOTHER alteration!! This was the hem that was NOT supposed to be done!!!! If you read this RUN from the store don't walk...there are plenty of reputable dress places in the area......this woman is a thief!!!

Went to look Store closed dogs

running around store with gowns uncovered..
News papers shredded on floor
Just Nasty !!@

Not a store for Ocean City.

DO NOT SHOP HERE!!! I purchased a bridesmaid dress from Donna over the phone. While speaking with her she actually bad-mouthed the bride and then had the audacity to try to get me to come in to find a wedding dress for my wedding. Not only is she rude and completely unprofessional but she ordered the dress in the WRONG COLOR. We received five IVORY bridesmaid dresses which were the identical color of the bride's dress and were completely unusable. The dresses arrived two weeks before the wedding and she made absolutely no attempt to rectify the situation at all. What makes it even better is that an employee of hers accept the dresses back! And she still refused to refund $240 for a dress I no longer even own. I was never sent any receipt or proof of my transaction and cannot even dispute the claim because the receipt she sent my credit card company had no color marked and I cannot prove my order was incorrect. Had she actually done her job right and sent me a copy of the receipt I could have at least had the opportunity to point out her mistake.
After visiting many other shops for my own wedding dress and bridesmaid dresses I can honestly say that Here Comes the Bride has provided me with the most uncomfortable, unprofessional experience imaginable. I truly hope no bride or bridesmaid ever has the displeasure of shopping here.

I too, would have given a zero for a review if that was an option. I think the only positive reviews on here, are from the shop owner. For instance, "Donna S" is defintiley the owner....you can google it. Donna is so rude and isn't afraid to offend anyone, even at the cost of their business. I have also seen her put her hand up as if to stop you and tell you not to come any further until you're invited. I have heard her tell people that the shop was limited to the number of people that could be in there at one time, (two people?!!). Terrible experience and awful customer service. I would never recommend this shop to anyone. I lost a $350 deposit for an error that Donna made and refused to refund the money. I'm not sure how she's even still in business but please consider shopping elsewhere if you would like a pleasant, drama-free bridal experience. There is something truly wrong.......

I have a feeling that Tina's review is from the owner Donna. I just recently had the WORST experience at this store & it was with the owner Donna. When I was fitted for my bridesmaid dress I was 4 months pregnant. I told Donna that I am usually a size 8-12 in gowns, depending on the make & that I was due to have my baby 8 weeks prior to the wedding & that I would need a bigger gown, a size 16 or 18. When I got the gown from my friend it was about 4 weeks prior to the wedding. When I tried it on it would not even come close to zipping. I looked at the size & it was a 14. I called immediately & spoke with Donna. I asked her what size dress she ordered me & she looked at the paperwork which said a large. I asked "what does a large mean? Are we ordering tee shorts?" I asked for a new dress & was told by Donna without even taking a breath it was too late to order a new dress & that they would fix it by removing the zipper & adding a corset. Well the bride did not want that or that is the type of dress she would have picked out. I told her they ordered me the wrong size. Long story short she told me about recent girls who have come in after having a baby that fit fine in their dresses because they run & exercise. I was appalled. I eventually had to take the dress to a tailor & was charged $120 on top of paying $175 for the dress. The fabric alone costed me $50 to add to the dress. I spoke with Donna several times & she told me I paid too much for alterations & that I told her to order me a size 14. She wouldn't even say "I am sorry" or anything. She put all of the blame on me. This woman is ignorant & I would NEVER EVER refer her to anyone. DO NOT go to her store

WORST EXPERIENCE - If there were a zero rating, that's what it would be. Walked in with my friend who's the mother of the bride. The owner, Donna, sat knitting and never even lifted her head to greet us. However, her dog crawled out from one of the wedding dresses on display.
She asked what we were looking for and we pointed to a mannequin and simply said, 'Well, not something like that, I'm looking for something a bit more youthful.' Donna responded with, 'Oh, right, you're above that. You're elite' and continued to be very condescending and rude. I tried to defend what I said and she just continued to berate us. Finally told her she was rude & condescending and walked out.