SEMO Health Network- Kennett Otto Bean Medical Center

Terrible staff they don't listen you have to repeat yourself over and over and get upset to the point you get mad then they cop an attitude and act like it's your fault. Dr Hunter must not care if she let's her staff act like that. I will definitely have to find a caring doctor and staff Horrible place

Delayna Hunter is a great doctor. She listens, is helpful, and cares. But the only reason I didn’t give 5 stars is because her office staff at the front are stupid, condescending, and rude. I only had a simple question and they tried repeating themselves which wasn’t helpful. So I hanged up the phone. It makes me not want to go to the doctor at all.

There’s not one melanated person in facility. The staff doesn’t care about your health they just want to make money.

Staff is rude. Hearing impaired and staff could not make an accepting to remove mask for I could read their lips. This is the only place that would not accumulate me. Also I have been to medical places that will change to a clear mask for I can read lips.

𝙾𝚟𝚎𝚛𝚊𝚕𝚕 𝚝𝚑𝚎𝚢 𝚊𝚛𝚎 𝚎𝚡𝚝𝚛𝚎𝚖𝚎𝚕𝚢 𝚞𝚗𝚘𝚛𝚐𝚊𝚗𝚒𝚣𝚎𝚍 , 𝚝𝚑𝚎 𝙳𝚁𝚜 𝚊𝚛𝚎 𝚗𝚎𝚟𝚎𝚛 𝚝𝚑𝚎𝚛𝚎 𝚊𝚗𝚍 𝚒𝚏 𝚝𝚑𝚎𝚢 𝚊𝚛𝚎 𝚝𝚑𝚎𝚢𝚛𝚎 𝚊𝚕𝚕 𝚖𝚊𝚐𝚒𝚌𝚊𝚕 𝚋𝚘𝚘𝚔𝚎𝚍 . 𝚒 𝚑𝚊𝚍 𝚑𝚒𝚐𝚑 𝚑𝚘𝚙𝚎𝚜 𝚏𝚘𝚛 𝚝𝚑𝚒𝚜 𝚙𝚕𝚊𝚌𝚎 𝚋𝚞𝚝 𝚝𝚑𝚎𝚢𝚛𝚎 𝚓𝚞𝚜𝚝 𝚜𝚕𝚘𝚠𝚕𝚢 𝚐𝚘𝚒𝚗𝚐 𝚍𝚘𝚠𝚗 𝚊 𝚜𝚕𝚘𝚙𝚎 .

I used these people last year 2020 and the staff I had was so great this new staff don’t care about the patients at all they don’t take anything serious and they don’t handle business hope nobody use this place again !

The worse receptionist rude and will cancel appointments without notifying they should put the people in the back in the front bad seed is bad for the bunch