SureStay Plus By Best Western Topeka Northwest

Jerri at the front desk was extremely helpful. She went above and beyond to make sure our stay was comfortable. The room we stayed in was clean. This is an old hotel so it's not in perfect order, however the room worked just fine for us.

The one we stayed at was clean and nice. Staff was friendly and helpful. Breakfast was good and plentiful. Nice pool.

The tvs r messed up nice room they didn't dump the bathroom trash

My husband and I stayed here overnight on June 7th with our dog and rescued cat. The two ladies working the front desk at about 3-4pm were so incredible and I wish I would have remembered to ask their names. They are both kind, generous, understanding, empathetic and because of these two we would definitely stay here again.

The room and location, including the grounds were clean and spacious with a calming vibe. Thank you for the room, ladies. We appreciate you! Many Blessings!

I'm traveling alone after moving to another state. It has been extremely emotional and being extremely tired I took the first exit in hopes of finding a decent motel. And I found the best relaxing night since I can't remember all due to the front desk clerk AMY!!! She suggested the room with the jacuzzi. The room was beautiful, jacuzzi was a dream, and I felt safe to walk to the convenient store next door with Amy's suggestion. I plan to tell others as well as return. THANK YOU AMY!!!
Holly
Did I mention during Amy assisting me she was also doing pool maintenance...

The jetted tub with king size bed were a great value compared with other rooms in the area. The room was very clean. I didn’t check out the pool because…. Covid. The area did look clean and inviting. The front desk person was very nice and either her coworker or her manager was there with her making sure guests were taken care of in a respectful manner.

Parking felt safe. The mattress and box springs were wrapped. The bed and linens were very comfortable. Nice desk workstation in the room. The air conditioner worked well.

Excellent service, easy and convenient off the interstate for travelers, pet friendly, comfortable beds and room. We would stay again if in the area. Close to dining, and we had pizza delivered to our room. (A REAL luxury for us farm folks!) Good value. The pool and hot tub looked so very inviting, but I didn't have a swimsuit!

This place is wonderful! Sally at the front desk was amazing! We had to stay in town for 6 days and due to the terrible service at the mechanic we had to go to we were on a day by day basis not knowing when we would be able to get back on the road. They were very kind and wanted to be sure that everything was OK with our room. They allow pets, $20 dollars a night extra and really not bad. Rooms were clean, mini fridge, microwaves and coffee makers. Breakfast was great every morning, not cheap continental, bacon, eggs, waffles and, cereal. Coffee and tea service in the lobby and close to things to do in the area. So glad we stayed here especially since we had such bad luck at the mechanics. Thank you Sally for making our week so great!

Ok so a few things need updating and the gym needs a revamp. However for the price point ,comfort and food we couldn't have been happier. Sally the General Manager was awesome. Great to work with and very caring. We came in as an emergency trip, we thought we would be moving on with in 3 days but plans were changed and we were easily accommodated into a new room. Sally couldn't be happier to make sure our stay was great. The pool and hot tub met our expectations and was a great relief on snowy days.

I came in it was rain I only got 1 day and need 2 day they took care of me. Also the two lady at the desk were really sweet and kind not often do I got a hotel and automatic want to give a excellent review if there was a 6 star I would totally give it to them. Thank for there hospitality I will alway return when I come back probly in a month this will my normal hotel. Someone should serious have a good appreciation for them wonderful lady's at the front desk on September 23rd at 10am.

Had to make an emergency trip into town due to my parents pipes froze at their house and then decided to burst. The manager was so great and the desk people also. They made sure I was able to get rooms next-door to each other and easy access for my parents. The employees even went out of their way to give me an idea on a plumber in order to get things fixed at the house. The rooms were great, I was a little worried at first due to Covid and my parents being older but once I was there my nerves were calmed. Oh and don’t let me forget we were able to bring both dogs. I most definitely have to say thank you thank you. We will definitely be back this summer to try the pool.

What a relief to stay at your Best Western during our trip across the United States.
We are never dissatisfied.
Beds are so comfy and I feel so much safer!!
Breakfast always wonderful to start my day!
Plan to book again on my way back home next month!

I stayed here last month on a business trip...long tedious day of driving and construction. The hotel was clean, friendly. Where there was a little confusion at check in the owner Sally stepped in and made the necessary adjustments. She was/is the best! I will stay here again when business takes me to Kansas.

Wow, are we ever impressed by this hotel and its entire staff. From the GM, Sally, to front desk staff and the wonderful housekeeping team, it is so evident that excellent customer service and hospitality practices are at the forefront of everything this team does. We have traveled extensively, and have never met a GM who made us feel more at home during a long stay.

Rooms were clean, beds were comfortable, loved the towels and toiletries, and the climate control was perfection. Rooms are all non-smoking, and some are pet-friendly. Coffee and water are always available in the lobby, a very nice touch.

We had a suite with a small sitting area and having 2 TVs helped with kid entertainment. Our kids especially enjoyed the breakfast! We were here 5 nights and the breakfast variety changed a little daily.... Enough that we didn't get tired of it. It was always well-stocked, and breakfast staff was in frequently to make sure counters were clean and everyone had what they needed.

This location also has a pool, hot tub, and fitness center that was convenient to use and has all the basics. There is also a business center we used that has computers, printers, and internet access.

I highly recommend this location, and we will keep it on our favorites list and be back for our next stay in the Topeka area! Truly a place where they stand behind the philosophy "If you need something to make your stay more comfortable, just ask!" ♥

Nice clean room, spacious. Friendly, helpful staff. Tina checked us in and was very efficient, friendly and helpful. Was surprised at how quiet the room was! Didn't hear anyone in the hall even though we were near the check in office.. i recommend it.

We had a really good stay. Family of 5 plus 2 large dogs. The indoor pool was heated and perfect for getting the kids energy out. They had a nice breakfast and it was very clean. Would definitely recommend.

The gentleman who works the desk helped us from our car to our room, asked if our breakfast was good, and was prompt in tending to our needs during our stay. Great value and rooms are clean. Mattresses were new in our room. Would recommend!

Front desk staff where very nice, had a great conversation with them. Rooms where clean and the location was convenient for my road trip. Right off the interstate with gas readily available.

This hotel is extremely clean. I was impressed with the service at the front desk and the room itself. The people here seem to want to be here and all had smiles no matter what the time. My mattress had a very nice mattress protector to keep out allergens and everything else that could be on a mattress. I would recommend this hotel any day to anyone. Very happy! Thank you!

I have been staying here due to working a contract in town the last 3 months. Sally is always amazing and kind as are all of the other staff when I see them. I’m working night shift and have never heard a sound in the hallways when trying to sleep.