The UPS Store

Excellent customer service! The team cheerfully assists with print, pdf, pack/ship needs, as well as special projects like business card design or large mailings. Additionally, they kindly hold parcels for in-store pickup when needed.

I have always had such a great experience here!!! My only complaint is that Carter guy hasn’t been working much recently, he was always soooo funny and helpful! But my favorite, of course, is John.

Always friendly, professional, kind and have a wonderful sense of humor! They are knowledgeable and offer excellent service.

Love this store. I had a mass direct mailing campaign, at short notice they where able to get all my Mailers printed and mailed. Best cost. Best urgency and best service = Best UPS store in Lawrence.

Staff is exceptionally professional, helpful & friendly - EVERY person that I've encountered there has provided me outstanding customer service. It's like "Cheers" when I go to pick up my packages. I feel cared for in a way that is lacking in many businesses in the 2020s. "Big Ups" to you all & don't change anything at the Clinton Pkwy UPS Store. I'm a very satisfied customer.

The best UPS Store I’ve ever worked with. Knowledgeable, friendly and patient. These professionals really know their stuff. I wished I lived in Kansas just so I could use them frequently. They helped me adjust my designs so they came out perfect. Thank you so much for a wonderful experience!

As a military family we move around a lot and I’ve used my fare share of UPS stores. Hands down this location is the friendliest, fastest & nicest I’ve ever used. Today I had an Amazon return, and it was one of those returns which actually needed you to pack and secure it yourself. Well Amazon did not clarify that well enough. I walked in without a wallet, thinking it would be a super fast return (had kiddo school pick up next). The guy at the register offered to pack it without any extra cost to me. Thank you! There is good in 2020!

I use UPS to ship packages and always have wonderful service at this store. I love that they keep a record of addresses that you have shipped to before because I have family out of state that I mail packages to regularly. Recently I turned to UPS for help making copies of scrapbook pages. I tried to have it done through two other stores in town but had multiple frustrating conversations with several different staff members who ultimately could not do what I was asking and suggested alternatives that were extremely expensive and inadequate. I called the UPS store as a last ditch effort and was told that they had made copies of scrapbooks before and it would be no problem. Steve from UPS was very helpful and pleasant. He worked with me to ensure that I was happy with the quality of the images. I didn't even have to wait at the store while he was making copies, they gave me a phone call when everything was ready to be picked up. I got exactly what I was looking for with no hassle and paid a fraction of what it would have cost elsewhere. I will definitely be going back for all my mailing and printing needs! Best store in town!

Easily the best UPS Store in town. Came in on Saturday and John and Jett helped me perfectly. I don't think they could've provided better customer service. I don't know what they currently make but they both easily deserve raises!!!

Their staff is literally always friendly and helpful. According to my receipt Tyler is the one that usually helps me, and I am blown away by his above and beyond commitment to the customers. He is thorough, gives you the best price for your shipping needs, and makes sure you are aware of when it will ship/arrive etc. I always send my items at this location purely bc of their customer service.

Tyler and Cameron that work at this UPS store are very skills at helping with print jobs and shipping options. It's been fun seeing them training their new employees. I will definitely be back to this location. Im not even from Lawrence but i will for sure make the drive to go back. Thank you guys so much!

I had some printing services done at this location. Absolutely a great place to do business, the most friendly customer service oriented printing store in Lawrence, KS! They help you save money, and are more than accommodating if you are unsure how to get documents sent to them, they will help you! Your money is well spent when doing business at this location, trust me.

Tyler was my first contact and what a super nice guy! He worked an hour over his time picked up the package, repackaged the oxygen concentrator to be sure it was protected, called to confirm the charges for packaging and shipping. It was lots cheaper than we were originally told and he handed the package off to John to run the tracking number and put our change in the box. Who does that ???? Well John called back just as happy as Tyler with assurance that the box would be shipped on the truck that night and should be to us in 2 days. Got my receipt by email as they promised. I just want to say THANK YOU TYLER AND JOHN for being great stewards for GOD! I pray your kindness comes back to you ten fold. In Jesus name Amen. ALWAYS UPS!

Love these guys!
I've been a customer for several years now. When I had a short term move to TX, they packed and shipped my items for less than what it would have cost to rent a Uhaul trailer and drive.
They are always prompt and courteous with their service, even when they're busy.

I came into the store after they’d closed to drop off a package and Cameron, the manager, stayed to help get my package ready to ship. The employees are always so nice every time I come in, too, and I really appreciated him doing that. I’ve always had great experiences here. 🙂

The people that work at this store are awesome!! Always helpful, always knowledgeable. And- they always have the coolest music playing! The polar opposite of what you'll experience at the store on 6th street. That's why I stopped going there and started coming to this one. Love these guys!

Best place to take your packages!

If you're in Lawrence, make these folks your 'go-to' for all things in packaging & shipping. You'll be glad you came into the store.

This is, without a doubt, THE BEST UPS STORE on the planet!!! Tyler, Cameron and the rest of the staff are very knowledgeable and sooo friendly. Do yourself a favor and don't take your business anywhere else.

I came into this UPS Store today and I was greeted with the highest quality of customer service that I received in a long time! I work in the Topeka area 3 days a week and when I need mailing services, this will be the place that I return too ... exceptional service!!!!

These guys are amazing. I called this morning to see if they could do a rush copy/binding job for me Before I left for the airport today. John told me he’d make it a priority but that he was the only one working. When I got there a few hours later, Cameron had come in to help and got my stuff done. I ran home to grab my suitcase and they had everything ready to go for me!