Heartland Appliance And Repair

Purchased adjustable bed for elderly mother. Purchasing experience was very pleasant and professional (Rob and Sue), as was installation experience. Scott and Mark were on time, personable, efficient and willingly adjusted bed height after first installation to satisfy my mother. Highly recommend.

We bought a new Whirlpool refrigerator from Heartland and are very happy with it. Sue was very knowledgeable and helpful. Scott delivered it out and was very professional. I would highly recommend Heartland. Thank you

Scott and Shane delivered our new washer and talk about helpful! They even got on the floor to mop umderwhere the washer sat afywr we swept ot so my 87 year old MIL didn't have to! Amazing service from start to finish! I would recommend Heartland Appliance to everyone!

We had them come to look at our GE dishwasher that we purchased elsewhere that didn't work out of box. Sean did an excellent job. He found the problem and resolved it with no difficulties. He was extremely easy to work with! We would recommend their service department any day of the week. We may even check them out next time we are in the market for an appliance after this experience. Thank you Heartland Appliance!

I am so happy working with this company, they are always going out of their way to help me find what I need and when I need it for the properties we manage. Rob and Sue are awesome. Anyone who answers the phone is super professional and nice! I recommend!

Nice store, always have what I'm looking for, conveniently located in my small town

Our dryer broke down unexpectedly, and Heartland Appliance and Repair was sent by our warranty company. Working with Glen from Heartland was hands down the best experience I have had with a repair technician. His experience was apparent in how quickly he was able to diagnose and fix my issue. Not only was he incredibly professional, he was very friendly, would of offered him a beer if he hadn't been working.

TLDR: If you need an appliance repaired, call Heartland Appliance and Repair. You won't regret it!

What a difference between you guys and the last people that came out to service our washer & dryer. We called the warranty company and the person they sent came without a call first (and at the wrong time). He ran a quick cycle on the washer with a shirt and a couple of pairs of socks and said he didn't find anything wrong. He left without telling us and then started arguing with me when I told him to come back and I'll show him what the issue was. He just wanted to get out of there--that is NOT how to handle a repair. This IS how to handle it:

I got a call the same day as the repair was requested. Also got a call prior to arrival. When Brad got there, he took apart the washer and showed us how it worked when it spun and explained how different loads can become unbalanced. He gave us a few things to try if it happened again. He also ordered dampers just in case. The dryer he took apart and did some checking and determined there was a part that needed replacing.

A few days later, we got another call to schedule him to come back since the parts had come in. He called prior to arrival at the designated time. He replaced the parts and our units are both working as they did the day they were new.

The other company could learn something from you guys. We will go out of our way to do business with you in the future. Excellent customer service and attention to detail. We couldn't be happier--thank you and thank Brad for taking the time to research an intermittent problem. He also took time to explain things and made sure all of our questions were answered.

My wife and I were impressed with the staff's desire to please. We were given great information about the product we were interested in and after our purchase provided a quality installation. We fully recommend Heartland Hardware.

I recently had the opportunity to visit this appliance store and I can't believe how impressive their customer service is. I needed a new refrigerator but I didn't want to replace all my kitchen appliances. They helped me find the perfect refrigerator to match the appliances I already have and they delivered it in a few days. Just wanted to say you guys are amazing and thank you for all your help.

A very knowledgeable staff and helpful in answering questions. They delivered and installed wash machine and all is working well. They explained that they will also service the unit if there are any issues. Hopefully that won't be needed but it is good to know that they will stand behind what they sell. Much better than a big box store!!!!

Glen was very knowledgeable and was great to work with! He went the extra mile to make sure we had a good experience with our repair! Thanks again

Rob was very helpful and prompt in helping us get a new microwave when ours decided to die on us and then a new freezer. Great customer service! Great prices! Great people.

Rob was very helpful in pricing and installing our appliances. Also very prompt in answering any questions I had. Love shopping locally!!!

Excellent service and Great prices! Can get anything you need here for your home!

Very professional and provided fast service when our washing machine quit. Have definitely told a lot of people about!!!

So helpful they don't even give you time to look around in the store before they come ask you what you need LOL. Super friendly people though you couldn't ask for a nicer people to run that store.

Fantastic and timely warranty repair on our dishwasher. Highly recommend!

Felt owner and staff are knowledgeable in the areas we talked about and there price point was spot on. Very friendly.

Phenomenal service, selection and prices.