Monro Auto Service and Tire Centers

Went here last Saturday for a routine oil change and filter . greeted promptly, and Devon handled our car with care and precision. We were in and out so fast it was remarkable. I will definitely use this facility again.

I don’t know why anyone would go anywhere else than Monro Auto Service. Both times I have gone, I’ve been treated with respect, and have had things thoroughly explained to me without feeling degraded. The employees are knowledgeable and friendly. I worked with Nigel and Austin most recently on my wife’s car, and they were incredibly professional. They even saw that my car didn’t need as expensive as a service as they initially thought, and saved me some money in the end. How often do you see that?! Very thankful for this shop, and this will now be the first place I go to for all of my auto needs. Thank you both so much for the amazing service!

Went in for service last week and had work done on a vehicle and mentioned my other vehicle had a daytime running light out. I inquired about it and was told they don't stock bulbs but if I came back with a bulb, they would help me replace it. I took them up on it today and they were super helpful even tho they were very busy. Will definitely continue to use them in the future. Thank you!

Great Service , called around 11am to see if I could get an alignment done and was able to get an appointment for 2pm. They handled it quickly and were professional throughout.

The guys were great. We had a flat and needed to continue our 1200 mile road trip. They got us back on the road quickly on a Sunday during a holiday weekend. Great service!

Steve the store manager went above and beyond. He stood behind the break pads and rotors even when the manufacturer did not want to. I will continue to use Monroe Vernon Ct. His assistant Austin was also very helpful

I'm always cautious when it comes to being optimistic about mechanics, but I've gone to Monro twice in the past week or so for separate fixes, and both times they were accommodating with our scheduling as well as professional and efficient.

Eric took the time to show us what piece had been giving us trouble, along with what work he'd done under the hood, which is a first in many, many different mechanics. Confidence in one's work inspires confidence in the job done.

So long as the work remains at this level of quality, this'll remain our go-to mechanic.

The guys at Monro in Vernon, CT were a holiday miracle. A nail flattened the tire on our rental car 90 mins into a 17 hour road trip. It’s Sunday, New Year’s Day, and 2pm - everything was closed or closing soon. Monro was quick to answer the phone, professional and knowledgeable. One of the few shops actually open in the area, and the most reasonably priced out of the ones we did get on the phone with. So glad they were open. We finally got a tow over there and the guys did everything possible to get our car fixed up quick. We even had our 1 year old pitbull in the backseat and they were super sweet, calmed him down, and let him sit in the waiting area with us. 10/10 highly recommend this shop- they understand people and care about customers. We were in and out of there in about 20 mins.

Great service with excellent inspection and feedback on the condition of my vehicle. 🙏🏾😎

Went in with my splash guard dragging 20 minutes before closing. Eric and Joel were so unbelievably kind, helpful, and funny! They offered their services and took care of my car in every way they could and offered helpful next steps. Phenomenal crew! Thank you so much again for everything you did and do!!! I appreciate you both! 🙌🏿😊

Juan and Eric were amazing! This is the best place to go! It was the end of the day and they got me right in. They were super helpful and informative, I can’t stress enough how professional, friendly and quick they were, I will definitely continue to take my car here for any service needs. Thank you !!

Will be recommending this place to others. They found a fluid leak that previous mechanics had missed and was causing me to lose all my coolant. It says something good to me when my mechanic has the confidence to pop the hood and show me what was wrong and what they did.

I’ve had my car serviced at Monro a couple times and they both have been very pleasant experiences. I have massive anxiety issues and dealing with car repairs can be quite stressful. Eric is super easy to talk to on the phone and he was patient with me. I will keep Monro in mind for future visits if needed.

fine job
but don’t bother with their special 10% off discount mail cards
they won’t honor those

This Monro was great i went to differnt monro day before they messed up my alignment bad i went to this location next day they took me right in and fixed it right way now i can drive straight down road great Customer Service i will be back for sure

Great staff, fast service. If you need your car fixed right away this is the place to go.

Noticed my tire had an air leak last night. Monro was one of the few auto shops open on a Sunday. Called this morning shortly after they opened and Eric told me it was alright to come in even with such short notice. They started working on my car within minutes of my arrival to the shop. Found a nail in my tire, removed it, and plugged it up quickly. Didn't even charge me after it was all said and done. I usually take my vehicles to Monro in Enfield, CT to get serviced since it's right down the street from my job, but this place exceeded my expectations as well. Definitely going to stick with Monro, especially after this experience. This is a good shop run by good people!

Eric is hard working and extremely knowledgeable. He has gotten me in and out helping for two emergency repairs now. Fast, fair priced, and consistent professional quality. Highly recommend this shop for automobile services!!

Definitely worth the visit, and now my go to. Great deals, great friendly service

Eric Andrade is by far the best service manager I have ever dealt with. He is fair, knowledgeable and honest. Monro in Vernon is the only place I take my car for service.