Quality Bridal Alterations

Diane at the Montage Bridal Salon made my dreams come true and my ideas a reality! As a first time bride, I went to Diane never had trying any other bridal dresses on. She was so warm and welcoming and made me feel so at ease. It was so nice that Diane, my mom, and myself had the store to ourselves to begin the search for that perfect dress. After talking with her and telling her the few hopes I had for the dress, we were set loose in the store to look and between the three of us, we pulled some amazing gowns. The first gown was everything I could have hoped for! It had everything I wanted and so much more. I fell in love right away, and yes future brides, that bridal moment when you put on “the one” exists! Diane had me try on a couple others to compare the different styles and textures, since I had never done it before. We all knew the first dress was it, so she put me back in the dress I would be married in. She really listened to me in what I wanted in a dress and found it first thing. She also put the whole look together with the matching veil and I was left breathless. I felt so confident in her expertise. She took her time to complete my look for my wedding day. She also spend a good deal of time helping pick out my mother’s dress and my bridesmaid dress. We had a vision that she helped bring to life.
Her kindness and time spent went beyond the sale of the dress. She was prompt when my dress, my mom’s dress, and my bridesmaid’s dresses arrived and was very flexible in scheduling appointments for our fittings so all of us could do it together. We would laugh and have such a great afternoon in the shop with Diane and her alterations manager while we did our fittings! We all looked forward to seeing them each time we went!
As the final fitting approached a week before the wedding, all the alterations had been done with such care and each dress came out beautify, like each one was made custom for that person. They had succeeded in making my dress one of a kind with the addition I wanted. The attention to detail on the dress was amazing!
Diane was also kind enough to care for my dress even after the day was over. She was so kind to look at the dress and help guide me to the proper way to care for it. She cleaned it with such care and fixed a few buttons I had lost during the day.
Diane made my wedding day so beautiful and made everything I could have hoped for a reality. I plan to stop in and just say hello to Diane and the Montage crew in the days to come. Not only did I find the dress I had been envisioning and fall in love with it, I also fell in love with Diane and Montage Bridal!

Diane has been in business for over 45 years now and has an incredible selection and fair pricing. She treated me so kindly and helped me feel beautiful as the mother of the bride. Her tailor, Lydia, has about 60 years of experience and my dress came out amazing!!! Highly recommend.

I just had my wedding dress alternered here and they did such an amazing job! Diane, the owner, was very accommodating and friendly. My wedding is on August 20 and they fit me in for a first fitting on August 3rd. Lydia did such an amazing job with my alterations. I am shocked to see negative reviews of this place. My dress was in good hands! The final product was worth every penny! I would recommend this shop to anyone!

These ladies worked relentlessly to help alter a bridesmaid dress I had purchased that was horribly made. I brought the dress to these ladies in desperation, and they calmed my nerves and explained how they would take out every last stitch in the lining and recreate the dress. They kept meeting with me and altering the dress until it was perfect. It looked like a completely different dress when they were finished and it fit me perfectly. They work wonders and I would absolutely recommend them to anyone. They fixed the most difficult and poorly made dress and made it beautiful. So happy I went to them. These ladies are incredible and will have my business for life. I wish I could post pictures because I want to show the before and after pictures.

Outstanding selection outstanding selection and service. I needed a formal gown, I went the morning of the event, the ladies there were so helpful- found a dress and did alterations for me in three hours!!! Highly recommend.

Amazing costumer service!!!! Very helpful...reasonably priced and patient!!!!

I would give zero stars if I could. Diane Haskell is quite possibly the rudest woman I've ever encountered with the most horrid customer service. After making an appointment and being gravely underwhelmed by her rude welcome and small, cheap selection, I thanked her for her time, but stated the selection wasn't quite what we were looking for (they only had about 6 or 7 to choose from) she started she had a recommendation "that would fit us better" and wrote David's Bridal on a card and made sure to underline it three times. After being prepared to spend a significant amount in the store that day, I was insulted. We went to Fairy Tale Formalwear in Glastonbury and were treated wonderfully!

Very rude when i tried to canceled

Travelled from across country for a rude interaction and left store.
My mother set up an appointment for my fiance to try on dresses when we visited from California, as she has not found anything she likes yet. Upon arrival diane said our appointment wasn't until another date (one when we aren't even in CT anymore) and refused to accept that it was her mistake, nor make arrangement to accommodate, her overall interaction upset not only my fiance and my mom, but my grandmother of 87 was also upset with her behavior. Needless to say they thanked her anyways and we will not regret trying another place, which may have been dianes motive to begin with, who knows.
Either way, PLEASE be aware of this, bridal shops should be a joyous experience for such a momentous occassion, not a BURDEN, go somewhere else, somewhere where you will be treated with respect.

If I could give negative 5 stars I would. After having this salon recommended to me by a coworker that I considered savvy, I was treated so rudely on the phone by Diane, the owner, trying to even make an appointment for my daughter's wedding dress alterations that I was shocked. But, because I was desperate to have the job done right, I begged her to make time (even though I called in April and the wedding was in October!). She told me that she give preference to brides that purchase from her. (even though she advertises doing alterations) Finally, she gave us an appointment. While on the appointment she barely acknowledged me but was at least kind to my daughter, the bride. It's a shame because her seamstress, Lydia, was a peach. At the end of the appointment she handed my daughter a card with the estimate for a hem, inserting cups, and a small amount of bodice alteration: $600!!! I was tempted to call her out on giving us an "I don't want the job" estimate. Instead, we went to Laura Ashley in Westerly, RI. We were curious to see what their estimate would be, thinking that perhaps we were out of touch with alteration rates! Lo and behold, we received an estimate of UNDER $100. Needless to say, they found our story ridiculous. I hope you do, too, dear reader. And do NOT take your business to Montage.