NAPA Auto Parts

Very cordial, they serve well and quickly and getting in and out is easy

I recommend it for everyone, especially how quiet it is

I love this Napa they always have what I need and are very professional and nice and actually treat you like you are welcome in“THERE HOME,” not just a business!!!! I had to order something the other day and I get why they had to order it, even though this Napa is connected to the distribution center for Napa. But my vehicle is an old SUV, it’s a 2007 Ford Edge,(I AM NORMALLY S CHEVY OWNER), which is my first time owning a Ford, although I have fallen in love with my SUV!!! But they ordered it very late Friday night and it got here first thing Monday morning, WITH NOOOO SHIPPING!!!! NOW THAT’S SERVICE FOR YOU!!!! THANK YOU TO ALL OF THE EMPLOYEES AT THE BIG NAPA/ NAPA DISTRIBUTION CENTER IN MIDDLETOWN, CT 06456!!!!!❤🧡💛💚💙💜😘😘😘!!!!!

Been going there for years... never a problem, ever... just nothing but helpful... Thank you all for what you do 👍

Big selection and Guys are cool.Always have what we need!

Napa is a great place for all auto parts. If they don't have it they will order it.
They are so helpful in that they look up what you need before you buy it as well. Great personalities. Always patient too. Highly recommend this location.

They usually have the parts I need and the staff seems friendly enough.

This NAPA is great. It is attached to the warehouse, they are open longer than the NAPA near me, which is really useful at times. The counter help is usually great, but the parts pullers slack at times- as confessed by the parts professionals at the counters.

This store almost always has what u need ! Best parts place around !

Very knowledgeable and helpful
Could use more staff

The most wonderful counter assistant with these long finger nails said she would help me install a front light bulb in my CRV, and low and behold, she did it...not easy maneuvering those nails but both impressive and appreciated by me!

Great staff and so nice for people that want the right info on there car or truck thanks guys

We were greeted by a very grouchy lady.
She tried to help us but got very frustrated after 2 minutes.
Thank God for Alden.
He was outstanding.
Went the extra mile to determine our part number. Located and completed our transaction in 10 minutes.
Way to go Alden.
Associates like Alden makes you want to return to NAPA.
My vote for Associate of the Month

This is a NAPA, a wholesale parts store. You aren't going to get fawned over like you would in a retail-only parts store. They also aren't going to give you the best price. They save that for the wholesale customers. You come here to find stuff that nobody else has on site and for the knowledge of the sales staff. That's worth the premium prices.

The staff here is friendly, knowledgeable and willing to work with you. The state warehouse for NAPA is right next door, so availability of parts is excellent. The quality of the parts is much higher than at retail-only places, again well worth a premium price.

I’ve been going here for a long time and the parts are great quality but not always great quality employees. There are some good ones but there’s always been those that just want to sell you something wether it’s right or wrong and move on to the next customer. Lately I’ve been dealing with Alden and I have to say he’s by far one of the best employees I’ve dealt with at any of the local parts stores. He’s always willing to spend the extra time to make sure you leave with the correct parts which is a blessing when it’s a 20 minute ride and your in the middle of a project. The world needs more people like Alden for all your 80’s Chevy needs he’s the man. Extremely knowledgeable, patient, and professional I will be recommending people to him at Napa Middletown in the future.

This is the best NAPA to go to. Its located at the distribution center so they have pretty much anything in stock that you could ever need. NAPA tends to have the best quality parts too, out of all of the big chain auto parts retailers. If I need a part same day, this is my go-to place.

Walked in, had immediate help. The guy checked my battery yeap confirmed. Bought the new battery. My car wouldn't start, so they let me borrow the wrench to change out my battery. Highly recommend this place. Now my car starts right up again.

The best 👌 👍 thank you for the help

Awesome place to get your parts or paint! Sales people are very knowledgeable.

I was traveling a long distance and at my last full service fueling, the gas cap was replaced, but broken. I realized it much later on my trip. In an unfamiliar area, I called in on a Sunday to this store and the person was so helpful (I think his name was Matt). They not only reserved the part for me but helped put it on (and get the old one off). Amazing how a small thing can be so crucial to your journey. I rate them A-plus for customer satisfaction!

I was greeted very nicely by Mantwan and another employee as I walked in. He looked up what I needed and retrieved my part and went as far as to coming out to help me with my car as well. Best service ever! Thank you Mantwan