Sullivan Automotive

5 starts and one diamond for this dealership for having a such great sales staff members Josh and sales manager. My doing business with these people was amazing experience just because they were Pleasant and great personalities which made the difference and made my mind to buy my Jeep from this place. The transaction was flawless I got good trade in value of my fj cruiser and they not only sell me great Jeep pickup also give me very good price. They call my insurance company and got it transferred and got my Jeep ready before I get there next day. Jeep was ready all safety check was done and was parked inside show room which made me feel very special I just can not thank you enough to you guys for this pleasant experience. My next car will again from this dealership for sure.

I have bought four cars from Sullivan and have had positive experiences each time. The salespeople are straight forward and reasonable. They are even friendly throughout the process. I have found that they are willing to negotiate. The service is excellent as well; they are responsive and take care of any issues that arise. I bought a used Range Rover here, which had an issue within the first 30 days of purchase and they took care of it quickly for me with minimal headache. I really like this place!

Had a visit for an oil change on my Challenger Super Stock last week and Nick Pyle my Service consultant. As usual for over 5 years with Nick he is always friendly and very helpful. Nick goes out of his way to help me with any questions I ever have. Even checks things over with me after the work is done. I know I am in good hands with Sullivan Automotive. thanks again.....Peter

I purchased my Jeep gladiator here and they handle all my service needs. Everyone has always been helpful. No complaints with service at all. Nick always does a great job getting my vehicle in and answering any questions I may have.

Always very happy with the service Nick gives us on our Jeep. He’s the best!!
Also just purchased a 2021 Jeep Cherokee Limited. We love it. Jeremy is a wonderful salesperson who cares about his customer.

I've bought several trucks from Sullivan Dodge over the years, with Chris each time being my salesman. He went out of his way each time to make sure I was pleased with the vehicle. This last experience,I wasn't expecting to purchase a truck, but he just got one in, when I stopped in for help on another matter. Glad I did, because everything worked out in my favor. See Chris, the sales manager, great guy

From beginning to the end was great service All were friendly and efficient job. Thank you. MD

New post on 7/11/24. ALL STAFF WERE GREAT. Nick even got a service done so was very happy about that. Great service. Highly recommend. Mike

Sullivan’s Torrington has always been up front about everything. I’ve been buying my Jeeps there since my gold 2000 Grand Cherokee Limited. Work is always good. A well worth additional cost when purchasing a brand new Jeep Grand Cherokee, like I did for my Grand Cherokee Summit, is to purchase the lifetime warranty, which covers many things for the entire life of the vehicle.

My experience was absolutely awesome. Mike McAllister was so good to me and helped me with a end of lease purchase. Everything went smoothly. He made me feel so comfortable as I was very nervous about this transition. Thank you again Mike

Before, during and after the sale, the team at Northwest Hills Chrysler Jeep Dodge were and have been outstanding to work with. In contrast to my local dealer, they had a much larger inventory to chose from, and had the exact vehicle configuration I needed in-stock for immediate delivery. In particular, James Lorenzetti and Mike McAllister treated me with the utmost care and professionalism in addressing my specific leasing needs, and I wouldn't hesitate to refer family, friends and colleagues to them!

Had been looking to upgrade my Jeep(Limited) for some time(High Altitude or SRT) and the team at Sullivan was very professional. Scheduled some time to have my car appraised as well as look at some options. To my surprise when I arrived the 2 cars I had mentioned were already parked out front for me to look at.

I was not rushed or pressured and took my time looking at the 2. When I was ready I stepped into the office and was greeted by Mike who was great through the whole process. He answered all my questions in a timely manner and did not BS if he did not have an immediate answer.

Took the car I was most interested in for a Test Drive and i was very happy so we proceed with the trade process and it was all very smooth! the entire team handled their part without any issues. I scheduled pick up a week later and have now had my new 2019 Jeep Grand Cherokee High Altitude(5.7 Hemi) for 2 weeks.

I look forward to continuing doing business with Sullivan Auto!!! Thank you again, Mike and your team for taking care of me!

The very best service appointment one could hope for. As ALWAYS Chris, Nick & Mikayla go above and beyond to insure 110% satisfaction. Hassle free from start to finish! THANK YOU!

Everyone is always accommodating, respectful and honest. It's a comfortable and easy experience every time.

They fit us right in to get the coolant pump fixed. We appreciate their friendliness and way they updated us on the repairs.

This is my regular shop for maintenance on my Dodge Durango. The Service Advisor, Nick, is top notch. I always trust his advice. Work is always done correctly the first time. Cost estimates are always reliable. Each visit is a great experience. Recently bought tires and had them mounted and balanced. Also had a synthetic oil and filter change. High quality work once again.

From the first email to the final handshake I was very impressed with the entire sales team. I was traveling from Maine and didn't want to make the trip down until every question was answered about the vehicle I wanted to buy. Everyone was very responsive to emails and phone calls and they assured me the vehicle would be there when I arrived. Everything went smoothly and I would recommend them to all. Don't let the few sour reviews stand out ... they just don't make sense to me. Customer satisfaction seems very important to these folks.

We had our truck in for oil change and tire rotation. Fast service with a smile. Spent time in their new customer lounge while awaiting service. Very pleased with the NWH dealership.

Called on a SUV from the dealership website while at another dealership that wouldn't even pick up my call while I was on the other dealership's lot.. so I called Sullivan Jeep. Had no price for the SUV I was Connected to a car specialist named Seth Lamanna. He took his time to find the price as I said I was on my way there. I actually found the car as I drove onto the lot to find Seth getting the car ready for me. He didn't have to do that. What if I never came? Just that fact alone gave me confidence not only in him, but the quality of service I was about to receive from the dealership. Great value for the Tucson and the respect and customer service I received. Definitely a fan of Seth and Sullivan's Northwest Auto! Like Arnold said in the terminator, I'll be back!!!

I was very satisfied with the service that was done to my 2012 Chrysler 200 Lx

Bought my new dodge ram from Mike. Everyone at the dealership I interacted with was nothing but professional and helpful. I will definitely be returning to service the truck with them! Cannot recommend this dealer enough.