Extra Space Storage

Everyone we've dealt with at Extra Space Storage has been professional and helpful. Most recently we worked with Ashley and Brandon who were excellent. Thank you!

Needed a storage unit pretty quickly and Ashley was AMAZING. she’s super helpful/knowledgeable and looked up other facilities to make sure i got what i was looking for. she also was so so kind and her whole attitude helped me feel so much less stressed about this whole process. i had to go back and switch my unit last minute and she was able to get a new one ready for me that day. the unit and facility were both clean and easy to access and use. i highly recommend this place (and ashley!)

Wow. The service at the Hartford location was the best I have found within 10 miles of Trinity College. They answer their own phones, their facility is safe, easy to access and super clean/efficient. We WILL be back at then end of the 24-25 school year. Also Ashley in the front office is amazing.

I am so very impressed with this storage facility. It is competitively priced, conveniently located, safe, climate controlled, and spotlesslly clean. And this facility has what no other facility has, and that's Ashley! Ashley is professional, friendly, welcoming, and is a joy to work with. I highly recommend this facility to anyone looking for exceptional storage.

It was nice and clean and Ashley was very friendly and helpful in explaining to about the process and facility requirements and rules of how everyone must use their own codes in order to enter building and for security purposes for keeping everyone items safe. And the location is great!!!😊

If you need storage units go and ask for Ashley such an amazing and helpful person. She not only go above and beyond for you to make sure you find the best unit that fits your need. She also helps you to get the best price possible. Best place in town.

Absolutely amazing customer service! They’ve helped me through some tough times, for sure! Ashley is always so nice and helpful. It’s so hard to find good customer service, but you are guaranteed it here! Thank you Ashley and the whole staff for everything. I appreciate you guys and I know my mom does too.

I had a wonderful experience with Ashley. She was so helpful and knowledgeable. I will see her every time I come.

Incredible customer service! Ashley always greets me with a smile and is very kind. I highly recommend! I am so glad to have rented a unit from this location. It's clean, convenient, spacious, and affordable

The process was quick and simple. Prices are reasonable. Environment was clean. Employees were very respectful, calm and answered my questions to the best of their knowledge.
Thank You!

Excellent service! EJ provide all the necessary details about the rental and answer all our questions. Definitively will refer this storage to family and friends.

The site manager and administrative were very helpful from the move-in date and prompt to my phone calls for inquiries. Highly recommend.

Amazing service and hospitality! Jay was so helpful in showing us options and thoroughly explaining to us the contract. Ashley runs a great facility! Thank you both for your help and warm welcome!

Both Ashley and Jonathan the Store managers at the West Hartford location provided exceptional customer service by showing me all different sizes of storage based off my needs! They work very fast, professional and made the space comforting! Thank you guys! Also my gal Kai at the Enfield was phenomenal, she recommended me to the West Hartford location due to the type of storage I was looking for! She Even called did a follow up call to make sure I was taken care of! You rock Kai! Thank you so much!

I had an excellent experience at extra space storage of new Britain ave. Ashley the manager give me an excellent service open the door for me, giving me good attitude and following up all my process. I really suggest you this storage if you need one

The best ! First time there and they were amazing,great customer service ,very helpful,and they know exactly what they're talking about! Ashley Phillips, and your partner were truly great 👍 thank you again! Truly recommend, quick and easy and best of all GREAT CUSTOMER SERVICE! Ps if anyone needs a job there hiring!!!!

Ashley is and alway amazing with customer service will recommend to someone

Awesome location, Ashley is the best keep up the good work

The whole process online was easy and convenient from selecting a unit to going through the payment process...as well as finding the facility and meeting the manager, Ashley P., who was very welcoming. She made sure I understood the policy and took the time to make sure I was able to access the gate with my code and showed me to my unit. This type of customer service helps ease anxiety when you have a big move going on.
Thank you!
Lisa

Jay is the best customer service rep I've ever dealt with. Jay is so respectful and explains questions asked very detailed and to be understood. Thank you a Jay keep up the good work.