Strong's AutoCare

I have used Strong's for about 20 years & they have always delivered exceptional service.They recently repaired my son's car - he had been to 2 different dealers who had just taken his money & not corrected any problems. Rich's team went over the vehicle, repaired it & on then a test drive, then found a little glitch that turned out to be a major issue. Most dealers would not take the time or care to be as thorough. They do a great job & are honest & straightforward.

The service is first class and usually exceeds my expectations. I cannot say that about any other Auto Service, or even my car dealer. I am so glad to have a place that I can trust and receive quality service for my hard earned dollar.

I took my 1997 Saturn to Strongs after receiving a recommendation from my neighbor. Six different shops had refused to fix a part of the frame. Strongs said they would be capable of fixing it. After inspecting my car they found that the gas tank straps were about to give way and noted that a weld job in another area of the car had been done poorly in the past. They advised me of the cost for the repair and I felt the price was more than fair. After the frame was repaired I requested some undercoating be applied. When the car was finished I picked it up and went to a gas station to fill my tank. Driving home I could smell something strange like hot tar so I assume it was undercoating over spray until I parked in my driveway. It was a gasoline leak. I could see it was from the fill pipe so filling the tank had exposed a rotted connection under the hose.
I immediately called Strongs but it was Sunday so I parked the car away from buildings and put a catch pan under the leak.
Monday morning the owner if Strongs and a technician came to my house, inspected the leak and took the car back to the shop. The connector wasn't in an area where they would have touched when changing the tank straps but they said the movement of changing the straps might have weakened the connector. They ordered the part, installed it and never charged me for coming to my house. The bill was for 1 hour labor and the part.
A week after I brought the car back home Strongs called to make sure everything was OK with the car. It was better than OK. They did awesome work.
I don't know of any other mechanical repair place that would have driven 20 miles to retrieve a car for no cost to the owner of the car let alone call to ask if everything was good on the car. That type of caring disappeared when Doctors stopped making house calls!
I recommend Strongs and they will definitely get my business.

Excellent work and very professional. I trust Strong’s AutoCare with the maintenance and upkeep of my family’s vehicles.

Carlos was very helpful and seemed very concerned with some of the issues my vehicle was having. He put me at ease and assured me that he will take care of my vehicle just like if it was his own. Carlos did not disappoint at all. I am back on the road with confidence and assured that my vehicle is in good working order. To be honest the whole staff was amazing. It feels GREAT to do business with a company who puts the customer first. ..Thank You Strong's Auto care.

I cannot say enough good things about this shop. Didn’t think any business like this even existed anymore, family owned and still truly care. I got into an accident at the beginning of March after having my brand new car for one week, and the Nissan dealer referred me to Strongs. Tom was so extremely nice on the phone when I first called, made me feel reassured they would take care of it and got me in within a few days (only delayed bc the insurance company made the appraiser come first), then the manager Carlos offered to drive me back home after I dropped my car off, 30min drive, so I didn’t have to take an uber. In the midst of the repair they of course found additional damage, including to the radiator which was nowhere to be found in the entire country. Carlos got on the phone and started calling every dealership, tracked down the one and only radiator in the whole country, and left at 5am to make the 2.5hr each way drive to Mass to get it. I have my car back tonight and they did a beautiful job. Had I gone anywhere else where they did not put in this effort, I may have not had my brand new car back for 6 months. I am so grateful to this place!!

Had an excellent experience with Strong's entire staff. Professional, responsive and spot on with what needed to be fixed on my car. Didn't try to oversell repairs, was super honest about how much is left on my tires. Would highly recommend!

Excellent garage/shop. Tried this place on a recommendation. Not totally disappointed. They took the time to hear all our concerns regarding our Jeep and actually entered it into the system. Being a woman, I greatly appreciate them being able to talk with me about my SUV and not bypass me to talk only to my husband. I have read other reviews and would have felt the same way they did if our experience was different. Hopefully Strong's is also reading their reviews and making corrections to their business. Their work was thorough and returned my Jeep back to me as clean as I dropped it off. Will definitely give this place another try... Just hope not too soon. 😉

I absolutely LOVE bringing my car to Strongs Auto! I love the family run business and they treat you like part of their family. Unlike some other places they are welcoming and they never try and rip you off or scam you. I always feel like I can trust the technicians and everyone that works there. I do wish they were open on Saturdays though! Other than that, no complaints! I am a very happy customer who will trust no one else with my car!

New to the area and very appreciative of this company's honesty. Firstly, I checked BBB record, Google and Yelp reviews. I liked the record I found for Strong's. I had a laundry list of possible car repairs based on a consultation from a dealership in my home state. Strong's was very honest and concluded I didn't need all the stuff the dealership said! So stoked to not fork over tons of money!! Love the eye contact, hand-shakes, and re-assurances offered by this business. We feel very very comfortable trusting this business with OUR business and our precious cargo--kids!

My car sputtered into Strong Auto with no appointment. The Staff was very friendly in listening to my concerns. They took my car for a test drive right away, and then put it on the lift . My car was fixed by the end of the day. I was provided a ride to work and back with great customer service.
I would recommend Strong's Auto Care to anyone.

Just used Strong's AutoCare for the first and it was a great experience. My wife's Explorer needed some minor body work and I shopped around the area visiting several auto repair businesses. Strong's was the most professional and courteous to deal with during the quote process and pricing was very competitive. They completed the repair unless than the quoted time and return and washed and detailed car back. Fantastic!

We have been going to Strong's Auto for a few years now and the most important thing for me is that I know I can trust them. In fact, just the other day I got some work done on our old minivan and I was surprised when a day later Kellie called to tell me she had accidentally overbilled us by $80 and she wanted to credit it back to our card. I was shocked! Most companies would have just kept the difference for themselves, but Strong's was honest enough to reimburse me even when I didn't notice the error! Thanks Strong's!

I bought my first car on my own from Strong's. The staff registered my car and made sure the transaction was seamless. A little less than a year later my rear brakes were making noises and the staff at Strong's was more than happy to fix them for me. I'd highly recommend this shop to anyone looking for a car or looking to get their car repaired.

One of the best "shops" I have been to in CT. These guys are true professionals. I took my 2010 RX8 to have the suspension dialed in for an upcoming autocross session. The guys were very welcoming, and didn't try to steer away from the work like some other shops have (it is a long process, and requires some knowledge especially on cars with multiple suspension adjustments). Not only did they dial in my car to the specs I requested, but they also made suggestions to my settings so that I get a better balance of street and track driving. The service was great, and the guys working on my car were not only professionals, but communicated everything with me. Keep up the good work guys!

Asked for some help to remove my wheel that i was Changing. All the guys kindly let me use their machinery free of charge. I tried to pay , but they refused and simply said a good handshake was enough payment. Good people that work here , would recommend for all types of work.

When I found myself on the side of the road in Enfield, CT with an over heated vehicle (leaking coolant) I knew I had some problems.

I call AAA and they recommend Strong's Autocare and I go with that. Mind you I am three hours from my home and three hours from my destination. Basically--dead in the water.

I explained my predicament to Rick and he assured me they would do all they could to get me back on the road, even though they had a backlog of clients. Needless to say Rick was true to his word and less than 48 hours later I was back on the road.

I cannot express enough praise for Strong's automotive. They caught a safety issue and thorough explained what the issue was, then fixed it. Pricing was a pleasant surprise as well. Even if you are "just passing through" Enfield, CT if you need auto work, schedule with Strong's Autocare--You will not regret it!

My car was giving me a lot of problems. The engine wouldn't accelerate and multiple lights on the dash came on. I didn't even know what was wrong with it. I brought it in to Strong's and they knew exactly how to fix it. The service was great and the people were all very nice.

I really want to thank the great team at Strong Autocare for taking such great care of my car last week! I contacted the Auto repair manager, Mr. Dan Caless, about my car and sent him a long list of things that needed to be done to my car. I have an older car (2000 Toyota Celica GTS, with 286,299 miles on it--original owner), they treated my car like they were working on a 2016 Ferrari! I needed a ton of work done---4 new tires, 4 new struts, 2 new rear rotors, new rear caliper, 4 new sway bars, alignment and to get the car to pass emissions! The car has not run this well in over 10 years! The car is handling like it's supposed to and the ride is very smooth, even when I hit a bump in the road! I did shop around when I needed this work done and found that Strong Autocare could do all of the work and do at a very reasonable price and quickly and they are FRIENDLY too! They fixed my car, got it to pass emissions and did it the right way. They also explained exactly what needed to be done, why it needed to be done and how much it was going to cost...before they did the work. I have gone to some other garages in the past that I know for a fact, that I was "taken" and I either had work done that wasn't needed or paid way too much for the work that I did need done. I am so happy that I finally found an Autocare Center that I can TRUST! I Strongly (pun intended) recommend this garage to all of my family and friends. Thank you again, to Dan Caless and his team for a job very well done, you can trust, that you now have a new and very satisfied customer! They are going to be a big part of making my car get to my goal of 300,000 miles and hopefully many more!

The service here is phenomenal 😁! Rich (owner) goes over step by step with you about your vehicle, and he gives nice complimentary products for free, clean shop, and very committed to each person needs. Prices are fare. You owe this to yourself, and car well being. Thanks Strings auto care.💪👋