Hartford Toyota Superstore

We purchased my 2024 Rav4 Hybrid two weeks ago from the Hartford Toyota Superstore, and I love it.

Omar Rivera, our salesman, made choosing and buying the car an enjoyable experience in every way. He was knowledgable, interested in my comfort and "must have" features, and took loads of time to explain the car's operations and technology to me. Understanding and driving a hybrid was new to me, so I had lots of questions and Omar had the patience to match! This was our second time buying from Hartford Toyota, and we asked for Omar specifically since we'd had an equally great experience buying my husband's Highlander from Omar two years ago.

I highly recommend this dealership and be sure to ask for Omar Rivera for the best buying experience.

Everyone was super friendly and helpful. Amazing group of people to work with. From Maggie finding the truck to Nick and Guy making the deal with me, the financial department hell even the main entrance secretary/showroom director was amazing with me and my kids. Would recommend them to any and everyone. Top notch service down to earth, truly blown away by their demeanor and assistance.

I recently went in to buy a used car, the sales manager Gaetano helped put me into a new car and made me very happy. Henry also did a great job with everything else and took the time to explain all the features of my vehicle. My first experience was a great one.

This is the 2nd vehicle I've purchased from Henry. He's the absolute best and most patient salesperson I've ever worked with. Henry listens to every detail of what you are looking for and need, and he gets to work. There was absolutely no pressure to purchase. With this being my daughters 1st purchase, he made the experience so enjoyable. Most of all, like a dad, I loved and appreciated the peptalk he gave her before pulling off. I can't wait for our next purchase! If you're blessed to work with Henry, you absolutely won't be disappointed!
The only negative I would say is when we met with Henry and went over cost (down-payment, interest and monthly payments, my daughter proceeded and when we went to pick the vehicle up, we met with the finance departments and he gave us 3 pricing choices for which was much higher then what we signed with Henry That was a little slap in the face because she knew exactly what she could afford, so now she has to rearrange all of her finances. Overall Henry is a excellent salesperson to work with and we can't wait to purchase our next vehicle from him.

I had an excellent buying experience at Toyota Superstore thanks to Kaleb and Brianna. They made the entire process of getting a new 2024 Rav 4 Hybrid effortless and stress free. Kaleb was knowledgeable, patient and understanding. There was no high pressure sale and the pricing information was straight forward and fair. Brianna made sure my wife and I knew about payment options, extended warranties, and answered all our financial questions. I would highly recommend Hartford Toyota.

I recently had the pleasure of purchasing a brand new 2024 Toyota Highlander from Hartford Toyota, and I couldn't be more satisfied with the entire experience. What made the process truly exceptional was the outstanding service provided by Mr. Brian S. Dickey.

Mr. Dickey, despite being a new employee, demonstrated a level of professionalism and expertise that surpassed my expectations. From the moment I walked into the dealership, he greeted me warmly and made me feel like a valued customer. His enthusiasm and dedication to ensuring my satisfaction were evident throughout the entire transaction.

Brian's knowledge of the Toyota Highlander was impressive, and he patiently answered all my questions, making the entire car-buying process smooth and enjoyable. His attention to detail and commitment to customer service truly set him apart.

I appreciate the effort Brian put into making my first experience at Hartford Toyota memorable. I highly recommend anyone looking for a new vehicle to seek out Mr. Brian S. Dickey for an exceptional buying experience.

Thank you, Brian, for your outstanding service!

Edit: we went back for our second vehicle! Our experience the first time was too good not to. Once again, Rich was spectacular as well as everyone that helped in the process. We love both of our Toyotas

My husband and I just left there today with a new truck. Easiest, calmest and smoothest process I’ve ever experienced by far. Richard was straight forward and pleasant to work with; it did not feel like the stereotypical car dealership experience what so ever. Highly recommend.

I worked with both Henry and Nuno to purchase a used Toyota Highlander. They were both great to work with. The whole process was easy, and everyone I interacted with was friendly, helpful, and professional. I felt that I got a great deal on both my new car and on my trade in, all my questions were answered clearly and patiently- even questions I had after taking my new car home- and they worked around my schedule. I was very happy with the experience!

Car buying experience here is awesome . My salesman EM , Andy and Richard were very kind and professional. Thanks everyone.

Ben made the process extremely simple buying my new car. From the time I saw the car to completing the paperwork with Brianna I was very pleased with my experience, and would highly recommend Hartford Toyota to anyone I know!

From the wide range of vehicles to the customer service, I highly recommend Hartford Toyota. Everyone there made the experience easy yet fun which is hard to come by. If you’re looking for a new car, they will make your trip there worth it!

Everyone at Hartford Toyota was super patient with me as a first time car buyer. Never tried to be pushy and helped me get to a position where I could get what I wanted in my price range. Sales guy “M” was incredible and easy to work with with. Finance manager Bri broke down everything needed and put me at ease. Highly recommend.

My experience at Toyota was excellent. Thanks to Jeanette Garcia, and,the staff. I recommend any body looking to purchase a car go to Jeanette Garcia she is excellent doing her job to make your experience easy and you leave with great information.

Jennifer and the whole Hartford Toyota team went above and beyond in making this easily the best car buying experience I've ever had. They really rolled out the red carpet and it felt like i was shooting the breeze with some friends on a Saturday afternoon while waiting for my car. I wish every major life purchase went like this honestly. From Maggie getting the deal started, to Jennifer securing and getting me into my dream car in a matter of days. I can't thank yall enough. 10/10 would recommend

My sales person , Brian Dickey was fantastic! He was so nice and helpful. Came in on his day off to help me buy my car. I am hoping to have this car for a while but if not I would definitely go back and refer to a friend.

I could not have asked for a better experience from Hartford Toyota! I walked in telling them exactly what I want and to my surprise, they were getting that exact vehicle! Kaleb, Rich and Andie took great car of me and made sure everything was immaculate and easy for me. Please go see them!

We couldn’t say how thankful we are for the many years of great service we have received from Toyota Superstore. Richard and his employees are fantastic. Their service is terrific as well. We have always been treated very well by all. We recommend Toyota Superstore to all our friends and family. We couldn’t be more pleased!

Amazing! I had my eye on the new Tundra for some time now. I tried dealing with a few other Toyota dealers and they all seemed shady and did not want to provide any information over the phone unless I walk in. (I guess thats the industry) Then I hit Hartford Toyota Superstore. I sent an inquiry and got an auto reply with Rich the manager's cell phone. I called him up and he was straightforward, super nice. He worked out a deal that I was comfortable with. At that point I drove in. Rich was a man of his word. The deal did not change. There were no surprises, and I am now the happy owner of a new Tundra. Walking in was a bit overwhelming. They dont call it a Super Store for nothing. This place is huge with massive inventory. I'm definitely coming back to get my wife the Grand Highlander that she has been wanting....to Summarize, walk and ask for Rich. He is a stand up, guy and will take good care of you!

Happy Halloween to us! 🎃 scary good service today! Thank you Omar and Andie for 'delivering' on what we needed and wanted: our new 2024 Rav4 Hybrid! #happycustomers #toyotaloyal

I recently reached out to Hartford Toyota Superstore, looking to explore a few car options. Right from the start, Zeke Pereira, the Client Care Specialist, impressed me with his quick and efficient responses, swiftly arranging my visit.
Upon my arrival, I was greeted by Kaleb DesVignes, whose expertise and demeanor were nothing short of exceptional. He skillfully guided me through the vehicles I was interested in, addressing all my queries with remarkable knowledge and patience. His ability to build rapport was outstanding, and I appreciated his attentive, non-pushy approach.
My decision to purchase a Camry Hybrid was significantly influenced by Kaleb's prompt and thoughtful responses to my follow-up email the next day. His dedication shone through even on his day off, as he readily answered all my texts and calls. I was particularly impressed by his commitment when I set a tight deadline for completing the purchase; he accepted the challenge without hesitation and delivered on his promise.
The finance team at Hartford Toyota also deserves high praise. Andy, who I spoke with over the phone, clarified some confusing aspects of the finance application process. In-store, Nuno Miranda took over, expertly navigating the financial paperwork. Despite the presence of our three restless kids, he remained accommodating and patient, efficiently handling the process while attentively addressing our questions and concerns.
Even Kaleb's manager left a positive impression, and that's saying something, given he's a Liverpool fan! Overall, my experience at Hartford Toyota Superstore was stellar, and I attribute this to their world-class team.
I wholeheartedly recommend this dealership. If you're considering a purchase, ask for Kaleb – you won't be disappointed. A big thank you to everyone at Hartford Toyota Superstore!