Verizon

Jason White was finominal with his listening and understanding . He helped me get a new phone that fit me perfectly, as my phone went black.
I appreciate all he did for me and for my family to stay connected through some difficult times. Jason and Chance were very thorough when explaining phone options and plans and also were very helpful when they saw that my phone was bulging and screen turned black. I thought I lost everything from my contacts to my pictures which were of my new preemie grandson. I was so upset. Chance was great at keeping me calm and so helpful with my decision making. Both of these gentlemen are great at what they do. I left today with no tears but a big smile and relieved that there are still caring people loving their jobs.
A BIG THANK YOU to both Chance and Jason from the Brookville Verizon store.
Thank you so much.
I also want to add that Jason and Chance took the time to show and explain the new features on new phone, verses the old phone. Very helpful! Jason's patience and customer service is the best I have ever received from Verizon.
We have been loyal customers for many years and were actually thinking of changing carriers. Jason's actions today proved to us that there is still excellent service out there from people who really care and enjoy their job.
We are approximately 2 hrs from the Brookville store, however my husband has made the decision to come back to that store to update his phone and plan within the next month. All due to the above and beyond care and service we received today.

jason and Chance were very professional and pleasant even with a customer that couldn't understand why she couldn't get her money back at their office.Jason was also able to help her out.

Worked with amber today for hours an she never once gave up! The hours was due to a mess up she didn’t do but she fixed it ! Due to Verizon online they messed my account up an she helped me fix it an get really great deals She never lost hope she was amazing. I’ll forever go in when she’s working because the customer service I received from her was amazing she explained my bill , broke it all down so I understood what I was actually paying for. Couldn’t ask for better service 🖤

Jason has been so wonderful during our phone transfers & setting watches. Seeing as we purchased 4 phones & 4 watches, Jason was patient, explained everything+ remained happy & kind while doing this huge transaction. Very happy with service at Brookville Verizon store.

Jason, the manager, was extremely helpful and had me set up completely with a new phone! Answered all questions with a smile! Highly recommend!

Jason did an excellent job of guiding me through each step of my issue with a positive attitude.

Jason was very helpful and made the process fun!

Jason was great! He made it simple.

Jason, Rob and Ky were awesome. They were friendly, knowledgeable and helpful. I will definitely be back.

Jason and Amber were fantastic. I was amazed at their knowledge and customer service. I left there and knew that all my needs were taken care of.

Jason, 10 out of 10. Thank you for helping me get a new phone, watch and tablet with all the best deal and saving a ton of money !!!!

We worked with Jason through our process of upgrading our phones. He was extremely patient and super personable throughout the entire process. He assisted us in finding exactly what we wanted and more. He provided excellent customer service and helped us with getting the best deals. We will be recommending him to all our friends and family.

Amber went above and beyond for her customer service. Especially being welcoming with my kiddos who one is 2years and busy. Brought out Dinos for entertainment.
Highly suggest going there.

Amber Macready was very helpful with our account and setting up my new phone. It was a great experience. We appreciate her help and patience.

Had a great experience Amber helped a lot we'll definitely come back

Jason was outstanding, he informed me of the most current deals and did an excellent job of setting up my new device. Very personable and accommodating.

Husband was replacing old phone with a smart phone. Amber was great in explaining everything to him and transferring info to new phone. She spent over an hour with us and was so great that I even upgraded my phone which I had no intention of doing when we first went in.

Amber was very helpful, and knew the service well. Assisted with the transfer process, and made it painless and fast. Would highly recommend!

Great customer experience with Jason! He went above and beyond to help with all my questions and needs. Plus, he was able to fulfill my needs to get a smart watch that I will greatly benefit from all of its features.

Jason was extremely helpful. He is personable and knowledgeable. This is my 3rd time coming to this location to purchase phones because he makes the process so easy.