AutoZone Auto Parts

Jeremy went out of his way to ensure that my limited car knowledge didn't cost me the big bucks while I was in the middle of an ignorant purchase.

On top of that, he used his connections outside of Autozone to get me a quick and effective fix to my alternator cable.

Excellent customer service!

We would have been stranded in Mechanicsburg for days (or more) if it weren't for the kind and helpful staff at this location. We were traveling for the Christmas holiday and our brake line busted on our RV. The team here went way beyond what they needed to do to help us get back on the road again. My family is forever in debt to these staff members, who helped us out on Christmas Eve. Thank you for being kind and good humans. We will never forget you.

Kind and knowledgeable staff on duty! Good selection of products for your car and not too pricey. They helped me diagnose the code my car was throwing and it turned out to be a quick fix

We were two hours into our cross country trip. Headed to the balloon fiesta in Albuquerque, Our van had a bad bearing. We were stranded and on a time crunch. These guys were so great, they went above and beyond helping us with parts and tools. If they didn’t have the part, they found out who did and helped us get it. I never thought I would be ranting and raving about Autozone but after dealing with the pleasant staff from this store. My entire view has changed. Thank you guys so much for the help. You have given me faith in humanity again. We still have great people in this world.

Always great service and pricing. If they don't have in stock what I need they can usually get it next day for me. Very clean, well organized, and easy to navigate store. 👍

Had a problem with a warrantied battery and the manager, Josh, went above and beyond to help me out. He went and changed the battery which was not an easy fix because of where it was located. He also offered some suggestive knowledge to ensure better performance of my battery and car. Again, Thank you Josh for your service.

Great customer service, Bill was very friendly, knowledgeable and went above and beyond to help me. I truly appreciated that.

I LOVE these guys.
They always show initiative!
Effort AND knowledge.<3

I was headed to York when I realized my sprinter van had a brake light out. I google nearest auto zone and headed straight there. I was pleased to meet Cristy and Jeremy who provided the best customer service. Christy gave me a pack of tissues because I'm allergies were kicking my butt and Jeremy let me use his personal tools to complete the job. They both are great representatives for Auto Zone.

We had been stranded on the side of the road for 4 hours and Jeremy and coworkers went above and beyond their job responsibilities on Mother’s Day to make sure my family and I got the correct parts and tools to get us safely back on the road! I can’t thank them enough for all that they did for my family and I!

Todd the manager was great, saw me approaching the door after I put my hood up and had a battery tester in his hand. Quickly diagnosed the issue and provided options for a new battery without pressure to buy the most expensive option. There is a core rebate which he took off because he said he was going to install it for me as well! Very smooth, personable experience! Thanks Todd, your high level of customer service did not go unnoticed!

You simply don’t see customer service like this anymore!!

The moment I walked in, the associates were ready to help and upbeat, despite closing in less than an hour. Which was, for me, a shocker in a good way. You don’t see that work ethic anymore. Hunter D (and another male associate, which I can’t remember his name at this time) was very knowledgeable and patient with me, as I don’t know much about car parts or even less what I was looking for in particular. Hunter made great recommendations that fit my needs, and not just attempted to upsell like most companies want associates to do.

I finally made a decision and purchased the product and Hunter offered to go above and beyond & help with the quick part installation, which wowed me as I was expecting that I’d make the purchase and be sent on my merry way to figure it out on my own.

Once again, customer service like the one Hunter provided is not seen anymore and it’s quite refreshing to see that associates in retail stores still care about making a positive impact.

Thanks Hunter!

Stay friendly, upbeat, personable and continue to make a difference!

I stopped in for a wiper blade. I was greeted immediately and assisted in identifying the specific part I needed. It was out of stock. The Manager advised me that it could be part of the delivery the next day. When I stopped in the next day the team had made sure the part was available and graciously installed it for me. The entire team was very pleasant and helpful. I will happily return to this store.

Todd the manager dealt with me great. I was clearly annoyed (and apologized for it) but he remained completely helpful and professional and resolved my issue 110%. Phenomenal customer service like this is rare these days.

Very helpful. I had my car jumped shortly before going to AutoZone. I asked them to check my battery for me. AutoZone offers this service at no cost. Found out my battery was good but my voltage regulator was bad. Saved me money by not buying a battery. Car is under warranty, so paid nothing. The young man was very polite and explained what he was doing and checking.

Needed a battery for my vehicle so I stopped by and they tested the battery and determined I did indeed need a new one. They removed the old battery and installed a new battery in a timely manner on a very cold and windy day. The customer service was a great help. The store was organized and clean.

My husband and I recently purchased a hitch to pull our RV for our truck. When it arrived, we found it was defective. When my husband tried to return it to the store, he was told to call the manufacturer. Disappointed in the lack of customer service from the store we purchased it from, he decided to try another store. He called Autozone in Mechanicsburg, Pennsylvania and spoke with the store manager, Jeremy. Jeremy said he would be happy to help us return the defective one and get us a new one. It arrived at the store the next day and we picked it up and returned the defective one. It was the same type of hitch and ended up being defective too. Jeremy worked to get us a DIFFERENT hitch from the same manufacturer and it worked for us! We appreciate the fact that Jeremy was willing to take the time to fix our problem and provide us with exceptional customer service. We plan to use Autozone in Mechanicsburg for all our automotive needs in the future. Thank you Jeremy!!

It seems they almost always have in stock what I need. Always smiling faces and helpful personal to help me. THANKS GUY'S

The one in Mechanicsburg is great the one in lemoyne is just as good. Totally my fault thinking I bought something there. You guys and girls are all good people. Thanks Becky your awesome

Went on 6/28/2020 to get an engine light code read, due to covid restrictions they couldn't do it but let me use their reader.

Was nice to learn I just don't know how to tighten my gas cap.