Edwards Suzanne E DMD

I've been coming to this place for years. This staff is amazing. They tried saving my teeth as long as possible. And now that I had to have most removed they are doing everything in their power to get my partials to me fast

Very respectfully and professional and quick to get you scheduled.

Very professional and kind. I got an appointment very fast and was taken care of immediately when I chipped my tooth.

Dr. Edwards and the entire staff are very professional and extremely nice. They always make my visits as pleasant and comfortable as possible. Highly recommend.

Very nice, the staff also is nice
Very little wait to be seen
I am thank full they take my insurance
I would highly recommend her!

I would highly recommend Dr. Suzanne Edwards. Very professional and the entire staff was great.

Fast. Efficient. On time. Gleaming when I left.

Love the staff been going here since I was a child but being told by Mr Edward's if I don't take care of my teeth I will lose them I brush my teeth constantly was on meds for ms that destroyed my enamel I'm a recovering addict who unfortunately destroyed my teeth due to drug use now they are breaking left and right one is now broke off in my gum still having pain in moat of the ones I do have left but they tell me it will go away have used prescription tooth paste stuff to put on the fillings they did and still nothing helps still waiting for someone to call me back so I can get my referral to have them all extracted

They aren't exactly great when it comes down to fillings. I got my first ever filling done back earlier in the year. I had to sit uncomfortably in the chair for almost an hour with my mouth wide open. I actually got cramps in my jaw during the procedure. It didnt seem like the dentist knew what she was doing and had asked another staff member to aid and give a 2nd opinion. I dont have any knowledge when it comes to dental work but, in sure that a filling wouldn't normally take more than 10 minutes. Yet there i was, in that office for almost an hour. About a month later, guess what? My filling randomly pops out of my mouth. I was just eating some celery sticks and the next thing i knew, i felt the hole of whrre the filling was with my tounge. I panicked and went to the mirror. Yep, it was gone. I of course went back. A different staff member took care of it and, it only took her around 10 minutes or so. Another few months have passed and, my filling just randomly starts to wobble out of place while I was brushing. I thought that it was going to come off completely but, i managed to put it back in place. However, im not sure as to wether it'll stay in or not. For now, it seems to be fine. The other staff member had done a better job than the first one but, still. A filling just shouldn't fall out randomly like this. Im not the type of person who eats hard foods such as pretzels or candy so, it's very unclear to me as to why my filling just decides to pop out at random. Im going to try and, find another dentistry in hope that I won't have to constantly go in for a refilling every few months.

Tony gaslight's patients.

I recently visited your dental office and encountered Tony. During my appointment, I had questions about the sensations and jagged edges I felt on my teeth. I asked a total of three or four questions. When I expressed my concerns, Tony dismissed them by saying I was being paranoid and appeared annoyed by my inquiries. This response felt dismissive and unprofessional, especially as she was training a new employee at the time.

I replied, "I'm just asking questions. Is it not good to ask questions at the dentist?". She back pedaled a bit but maintained her stance that my teeth were great and I shouldn't insist that there's a problem.

You could tell from that point forward she was embarrassed and tried to be extra nice, although she still acted like an insincere Karen.

The whole team said there was no reason to get an x-ray, but Suzanne said if I wanted one they would be more than happy to do them, which was a positive reflection on Suzanne. I wanted to do them because I felt these people weren't really caring about my health.

Despite my initial concerns being dismissed, the X-rays confirmed I DID HAVE A CAVITY. Tony did not acknowledge this oversight or apologize for her earlier dismissal of my concerns. I said "Looks like it wasn't paranoia after all" hoping she would apologize, but instead she said, "No, your teeth are just fine. They're really great". What!?! That's not what's going on right now.

Staff members said and showed they were aware of Tony's rude demeanor. Due to my experience, I requested a copy of my x-rays for a second opinion. It's unfortunate, as other staff members, like Suzanne, were incredibly helpful and friendly. I'd recommend giving Tony a chance to dramatically improve her customer service or let her go. I will not be returning or recommending this practice because of her alone.