Advance Auto Parts

Great customer service ! Gene was extremely helpful and I felt better when I left then when I came in. I desperately needed some assistance with the issue I was having with my car. He not only got me what I needed but was also very pleasant and delightful to speak with !
Thank you Advanced Auto Parts; I will recommend this store to my friends and colleagues

So, it was Friday night about 8:30 p.m., and I needed a part desperately for work I needed to do on my car Saturday morning. This location was not only open, but I was the only customer inside, and the two employees were very helpful, and very pleasant to deal with. I was extremely happy to be able to get my part so late on a Friday night, and also very grateful the employees were so friendly and accommodating.

Always better to know what you need part number wise. Store is clean and organized

Everything you need for any vehicle.

Bought a new battery. They installed it for me. I was very happy. Great job!

Gene was super helpful and knowledgeable of part I needed.
Serial numbers worn but he still had me out the door with exactly what i needed in 10 minutes.

Great spot to get quick auto parts.

I just walked in store and wanted a service that y’all provide for free. My check engine light came on my work car so I wanted to make sure I could drive it tonight and not cause anymore issues. I see you are short staff but it’s a service y’all advertise to give. So I can understand he was the only person in building which again that’s your issue not mine. I wasn’t done talking he proceeds to go help the guy from Midas that just walked in. Like what type of customer service is this?!

If I could give no stars I would ....very disappointed with the customer service or lack of cs I received this labor day holiday 22..I had wanted to make a exchange for a part for my car ..fairly expensive in price.. I first received no smile no hello no nothing just a blank stare when I entered location from a unwelcoming person at the front counter.. I'm older I still like customer service friendly greeting etc ..so anyway he didn't know what to do so he turned me over to the assistant manager who was fake nice but not helpful or accommodating at all ..I just wanted to pay a certain price that the thorndale branch quoted me ..but this joker at the Exton branch did a upsale and sold me a brand new reman part .my car is over 10 years old I don't want or need a new part.. I don't earn a lot of money. when I do go to spend its done with care until now I never had a bad word to say about aap. but I will never go to this chain ever again .and I don't recommend you do either. too.much competition out here ..will spend my money with people who value the customer..godspeed horrible people L ..ast mgr...and CL they know who they are