Verizon

Jarime was absolutely amazing!!! We went in to get my husbands phone fixed ( needed a sim card replaced) and Jarime went above and beyond! He even looked into our account and saved us money on charges of options we don't even use. Thank you Jarime! Donna & Mark Ottena

I just got a new phone tonight. I had a wonderful experience with the salesman at the Pottstown store. Thank you! I had a pleasant experience getting my protective covering for my camera fixed. Thanks again!

Cameron made my upgrading to a new phone, easy and quick. He was very helpful, pleasant and knowledgeable! He deserves 5 ⭐!

William was very professional and so helpful when I came into the store for some help with getting my phone set up.

Can was extremely helpful and patient in helping me trade in my old phone and get the new one

Very knowledgeable- Cam was very pleasant and helpful- I will recommend him to my friends

Will is the best, got us a great deal and was patient and answered all of our questions respectfully. If you need any help be sure to ask for Will!

Jarami was very helpful getting my fiancé and I new iPhones and onto the same phone plan. He was very informative and made the process easy!

Evan was awesome
No complaints
Everything was transferred from my iPhone 8 to iPhone 14 no problems

Best experience at a cell phone store ever. Had a blast and saved money doing it .If you go in I hope you get to talk with Evan ! Super knowledgeable and great to deal with!

Great place to buy a phone very knowledgeable and helpful

I recently transferred a phone number from another carrier to Verizon. Will, Evan and Bobbie Ann were incredibly helpful throughout the entire process. I had multiple extenuating circumstances and all were handled professionally and with a smile.
I highly recommend their service in the Pottstown Shoemaker Victra store!!

Flora was so helpful and extremely pleasant. Great experience in purchasing a new phone! Highly recommend!

Evan was great helping us to pick up our phones, and then when Verizon cell service at our house made it impossible to use, helped us to return the phones, and when Verizon tried to bill us for the phones we returned, helped to sort things out. Great service!

Evan and his woman helper were very polite and helpful.
Once we get this corporate issue taken care of we will return to replace/upgrade our phones.

Timothy was super helpful! I only went in for one upgrade & came out with two! Everyone in the store was pleasant. I’ll definitely be back! For someone who is in customer service professionally, I was impressed. It’s not everyday you go into a store & find smiling helpful faces!

Listen, nobody and I mean nobody wants to go spend time in their cell phone carrier's store. I know I dread it every time! But this last time, well, it made me appreciate them! I had to wait but it wasn't their fault. It got messed up while I was ordering my phone online for in store pickup. They were helpful and patient and even got frustrated with me when things continued to be a problem child. They did their best to keep my wait as short as possible and we're very kind. And their communication, the person that was helping me was done for the day. He told his manager and she picked up right were he left off. It was truly a seamless transition. They helped each other. That's something you don't see all the time. So kudos, to the entire staff! They did a great job and showed some impressive team work! Next time I won't dread my trip to Verizon! I know I'll be in good hands!

I was helped by Ashley and the assistance manager, Julian, checked in on us throughout. They’re very knowledgeable and professional. We were able to engage in friendly conversation and I had all of my questions answered promptly. I would recommend backing your phone up before you go, as I wasted a fair amount of the staff’s time; although, they had no problem ensuring I was taken care of. Thanks for the great experience. I’ll see you next time.

Pedro was one of the guys walking around , he was a nice gentlemen and we have Verizon already but he was just amazing in the small conversation we had on beech st

Successfully upgraded our phone and transferred all the data, photos And contacts. Great job.