Firestone Complete Auto Care

Firestone at this location has always had great service and been very competitive with pricing. I’ve dealt with Steve multiple times in the past and he is always very helpful as was the case this time out. Although the shop appeared to be shorthanded he was keeping things afloat paying attention to details and doing his best to address everything I needed. He is a big part of why I keep coming back.

Upon inspection of my issue the tech discovered another issue that needed attention. They were able to determine what needed to be done to remedy the issue. I was not satisfied with the results and I suggested fix to the issue and the tech was able to correct the problem to my liking.

Firestone in Langhorne , PA goes way above & beyond in service care. Both Mgrs.( 2 Steve's) & Nicole especially , pay attention to detail & care & went through difficult issues on fixing my car !

Customer service there is great. They answered questions I had and made recommendations. They have a great team at this location.

As someone who has worked in the automotive industry and knows more than most women about cars I can tell you these guys are honest. I have been to many other Firestone locations over the years, my car will be going here exclusively from now on because of Jason and his crew. All members of the staff that I spoke with were courteous and professional. My tires needed to be ordered because they’re a special size, so they called me once they arrived to set up a service date. Went in for tires but left having gotten 4 tires, a lifetime alignment, oil change, tune up and front sway bar links all done in less than 2 days. I was contacted more than once throughout my vehicles stay explaining what was recommended due to safety concerns (sway bar links), what was recommended due to mileage (tune up), and my vehicle was done before the agreed upon time. I left with a safer vehicle and it drove like it was brand new again.

This is a honest place to get tires and other minor repairs. A friend who owns a car dealership recommends them and sends everyone to them. Fair pricing and good service.

This is for the Oxford Valley location store number 019356.
Steve S. and his crew are the people I want working on my car. They're fair and honest and know what they're doing. I've tried the Levittown location which I live closer to but I choose to bring my car here!

Always a good place to go when you get in a jam and need basic quick services and repairs. Staff is friendly and they do good professional work.

The service her is excellent, quick and accurate. I highly recommend their service.

Had an appointment time. They took the car in, right on time, and the service center was busy! Complete points check up, oil change and tire rotation. Top the fluids and I was out in just over one hour. Go there. I'll be back!!

Returning customer. But it's been over a decade. Same Oxford Valley location. Could not have been happier. Tire prices are very competitive. Service was even better. Check around and if they're competitive, give them a shot.

I went in to get tires replaced the technician came out and told me that they didn’t need to be replaced and that I still have life on them. They are honest and trustworthy people I don’t mind driving the hour to go to just them. The front desk guy Corey was very helpful and always had a smile on his face and made me feel like part of his family. I would recommend everyone to go to him. 100% customer satisfaction on my end

A big thanks to Anayeli Alcatraz who provided excellent customer service, from getting my tire repaired today! Also excellent deal on my 2 new tires, Fast Service, was in and out within an hr. Langhorne Firestone is Awesome!

Always Accommodating. Great Service and done efficiently and in a timely fashion.

I want to give a special thanks to one of Firestone's customer service representatives who gave me an exceptional experience. Anayeli was incredibly kind and professional, and best of all, she spoke Spanish. As a native Spanish speaker, I felt comfortable and well cared for throughout the entire process.

From the moment I walked into Firestone, Anayeli greeted me with a smile and listened intently as she explained the problem with my vehicle. She was clear and concise in his explanation of the repair options and provided me with a detailed estimate in Spanish, which I greatly appreciated.

Additionally, her knowledge of Firestone services and her ability to communicate in Spanish gave me the confidence to make an informed decision. Throughout the repair process, the Anayeli kept me updated at all times and answered all my questions with clarity and patience.

The level of professionalism and customer service that I experienced with Anayeli was exceptional. Not only was she friendly and helpful, but she also made me feel valued as a Spanish-speaking customer. It was a relief to be able to communicate in my native language and receive quality service.

Five stars and a sincere thank you for a job well done!

Craig thought outside the box helping me get an appointment around my work and personal schedule. He's a good salesman and respected my time. Work performed promptly and professionally by Steve. I have peace of mind in a job well done.

service was great. cliff was very good at communicating what needed to be fixed on my car and the front desk folks were very helpful as well. will definitely be back!

I always bring my car here. They do great work. It’s frustrating sometimes that they get so busy that they can’t work on my car.

The store manager, Richard, was exceptional. His calm demeanor and knowledge both in mechanical and laymans terms truly helped me relax in a very, very stressful situation. His promises were just that, PROMISES! He delivered on what he said. I really felt he was my personal mechanic with me every step of the way. The service i need was complicated and the technician on the job also showed me what he was doing and explained to me the process and how my particular issue was being addresses. I know if I went someone where else I would have needed a new vehicle or had to pay thousands of dollars for unnecessary parts and services.
I have read the reviews on line and most are negative but I can attest to the fact that my situation was dyre and all I did was explain to Richard what I needed. This is the most amazing part, he agreed, made me a promise, and DELIVERED! Thank you Richard!
Richard should be awarded for his dedication to service and personal participation at this location.

I had an excellent experience at this firestone. Starting with Jason who really took the time to listen to the issue I was having and explaining some of the potential fixes and costs. He was very kind and respectful and will be the reason I come back to this firestone! I have already spoken to others about my experience here.