Staples

I had a great experience with the ladies running the Print and Marketing department. I had printed 3 large signs for pickup and had accidentally not added grommets in my order. Both women helped install grommets in my signs free of charge. They went above and beyond. Thank you!

Went in for TSA precheck. Couldn't have been better. I think the guy that helped me was named Patrick. He was great. Even though there was an issue with the network, I was done in less than 10 minutes.

Patrick was absolutely amazing! The TSA cart went down and he was on the phone with customer service for over 2 hours got it back up and running and he knocked out 7 people in under 30min! Keep it up Patrick!!

Brett was diligent in fixing my printer problem. He tired every setting and plowed thru the innards and finally found the stuck piece and eventually a tool that enabled him to remove it. Great job Brett A+

This is an update to my review. I have left the old one below where I gave them 2 stars. My most recent experience warranted a new review. This store is very convenient to me, so even though I have had mediocre service in the past, sometimes I still stop in to save time. This time I was looking for boxes. They have really good prices on boxes if you buy 5 or more. The boxes are not extraordinary quality, but I did not need anything but regular cheap boxes. In the store, I found that the sizes I needed did not have sufficient quantity. Previous experiences in this store had me reluctant to take the time to see if there were more boxes, so I left. I was at my storage unit, and their boxes were more expensive, so I decided to call the Staples and see if they had enough boxes to make it worth the trouble going back there. Anthony answered the phone, I told him what I needed and was put on hold. After a long time on hold (you know 2 minutes seems like forever when you are on hold) Samantha comes on the line. She had found enough boxes for me, and made sure that these were indeed the correct boxes and numbers I was looking for. She even let me know she pulled them up front for me and had them waiting. I am not putting into words how she went above and beyond what you would expect. We need more people trained like her in customer service!

Old review below.

Brandon saved the day! I ordered some business cards online. The receipt stated "same-day" but did not give a time. I stopped by the store and went to the print services counter. The employee behind the counter was helping another customer, and there was a problem with the drawer, so the manager Jo was called over. The manager worked on the cash drawer while the employee helped me. The employee seemed surprised when I asked when my cards would be done, then went and checked the computer and stated that there were 3 orders ahead of mine, and that they were "very busy". Meanwhile Jo finished working on the stuck drawer (after hearing the whole conversation) and walked back over to one of the front registers. There were other employees at the front registers and not a big line. I asked when I should come back, and the employee stated that I would get a phone call. I asked they verify my number, and they had the correct number. I never received a call. The next day I called the store and asked for the manager, after a few minutes waiting on hold, Brandon came on. I asked Brandon if he was the manager, and he stated that he was assistant manager, that the manager Jo was assisting a customer. I asked Brandon how long it typically takes for business cards that were ordered over the internet to be completed. He stated they try for 24 hour turnaround. I informed him that my receipt states same-day and does not give a time. He checked on my order and saw that it had been completed the night before. When I went to pick up my order, Brandon met me at the counter. He apologized for the problems, and had made sure there was a discount coupon on my order. Brandon gets 5 stars, but the store gets 0 stars for an online order to the print shop.

Recycled some desktops and monitors with great ease. Staff were very friendly and helpful. (:

Mark, Gary and Anthony sure helped out big time with cutting flyers, making some great banners and helping get business cards done quickly!!! These guys did a great!! Was not the closest store to my house but well worth the drive for friendly effective service. 6/5 stars!!! Thanks fellas!!!

Sale items seemed nicely marked and seemed noticeable; compared to some stores I've seen. Store was clean, I was asked if I needed any help, and extra associates immediately came to the checkouts when the line grew (which they always cycle like that). Nice experience.

I like Staples. They always seem to have what I need. I don't like having to remember when my rewards expire. They said to bring them in and they'll use them even if they're expired! It would be even better if corporate made them without an expiration date and made them automatically apply to the next purchase. The employees at this store are knowledgeable and very helpful.

Mark was incredibly helpful on a project I was doing for work. He went out of his way to provide excellent customer service in a professional yet personable manner. Horray for STAPLE for hiring quality people to represent your company! Keep up the good work Mark!

Had a difficult print request, and Eric helped me fulfill it to perfection! Thank you! They have a great team and everyone that works here was so friendly to me. I can always count on Staples!

Great parking, good selection of products, well lit and clean. Hopefully they do not close this store like they are with the one in Lakewood.

Staples sells computers?! Turns out 'yes' and they're very knowledgeable. At the best buy, they helped me with the devices I asked about, but the guy at staples here helped me more by addressing how and for what I am going to use it. I'll come back for sure.

I printed all of my wedding paper goods (invitations, programs, name cards, etc) at staples in southglenn. They turned out perfect and the guys in the print department were so helpful and attentive. I highly recommend Staples for all of your printing needs!

Deserea, Megan and Jennifer Saved my rear end AGAIN!!! This time they whipped up Graduation Announcements in 2 1/2 hours for a Whopping 21$
Printing Department ROCKs

Here it is just 3 weeks later and Megan donned her Super Hero Cape once again. She helped me create and design Remembrance cards for my Brothers wake. Her patience was very much appreciated under the circumstances.

The printing team was very accommodating and helpful, even during the busy holiday! Thank you so much!

This is a great store. It is clean, very organized and we'll stocked. The staff is extremely helpful and knowledgeable.

Dropped off an old CRT monitor for recycling. This is the best option since Best Buy has stopped doing it for free

In and out in 5 minutes, so easy. The employees are nice and friendly. Than you.

We took our computer there and their techies and personnel are excellent and honest. We could not be more satisfied.