Ammaar's Toyota Vacaville

My husband and I had an amazing experience with Xavier as our salesman. We walked in on Valentine's Day not really knowing what we wanted. We let him know we were on a budget and he went through what they had in stock. I appreciate him not dismissing us as other dealerships/salesmen have when they see a Hispanic couple walking in. Don't be thrown off my Xavier's seriousness. He's one of the most polite salesmen we've met. He was patient with explaining everything ( and we had a lot of questions). We never felt pressured by him which was a very pleasant experience since we had been belittled and rushed at other places. Although we didn't decide to buy the car that day, we decided to go back, mostly because we really liked how Xavier treated us. He clearly understands the working class and was flexible with having discussions through email or on the phone when my husband and I were working late hours. We went back when we came to an agreement. He took us in right near closing time which we appreciate because he knew my husband worked late hours. Although we finished our paperwork with him early, he stayed through the whole process (after hours) to explain how the buttons work and all the setup of the car. He also went above and beyond to communicate with us to get the car detailed the next day communicating with both my husband and I. If I ever go back to buy a car, we'll be returning to work only with Xavier.

Fast, friendly and efficient! Loved the atmosphere. I didn't want to leave. Next time I'll take some photos. They have the best "guest waiting area" and didn't try to sell me something I didn't need, like most dealerships.

I Truly appreciated their honesty and friendly staff! I'll definitely go back for all my Toyota service needs.

In the search for my wife's dream car, we found ourselves at Vacaville Toyota, where Sean turned a simple purchase into an unforgettable experience.

From the moment we walked onto the lot, Sean's genuine enthusiasm and warmth set the tone for our visit. He didn't just sell cars; he curated experiences, listening intently to understand not just what we wanted, but why we wanted it.

Sean's knowledge of the Toyota lineup was impressive, but what truly impressed us was his ability to translate specs and features into stories and possibilities. He didn't just show us cars; he painted pictures of adventures waiting to be had.

Throughout the process, Sean was more than a salesman; he was a trusted advisor, guiding us with patience and honesty. He demystified the financing process, breaking down complex terms and ensuring we felt confident in our decisions.

What sets Sean apart is his unwavering dedication to his customers. He didn't just meet our expectations; he exceeded them, going above and beyond to secure the perfect car at an unbeatable price.

Thanks to Sean, my wife didn't just get her dream car; she got a piece of her imagination brought to life. Our gratitude to Sean and the team at Vacaville Toyota for making the journey from dream to drive an unforgettable one.

Here's to many miles of memories and adventures ahead, all made possible by Sean's expertise and passion for exceptional customer service.

Warm regards,
Summers Family

Purchased a new Toyota. To be completely honest, when purchasing a new vehicle it’s difficult to have dealership loyalty in today’s market. Prices are crazy, and most dealerships are too proud to remove their “market adjustments”. I’ve dealt with every Toyota dealership with 250 miles of my location and I have to admit, I found Vacaville Toyota to be the most supportive, friendly and down-to-earth. They didn’t make me feel silly for asking for a better price, and I felt that my salesperson was my advocate, not the dealerships. I would strongly recommend that you consider vacaville Toyota when purchasing your next auto, and I would also suggest you ask for Sean Wesley Chatelain. He was quick to respond, didn’t apply unwanted or unnecessary sales pressure, and most importantly he treated me and my son with respect. We found ourselves knuckle-bumping within minutes and talking about just about anything… he’s good people and I have now moved them up to my first stop when thinking about a new car.

I had a fantastic car buying experience on Friday, October 20th. The primary reason was the care and professionalism of Sean Wesley Chatelainon from the sales team! Buying a car can be stressful, but Sean was so calm and friendly that it made the time I spent waiting for everything to be approved and ready for me to sign easy and without stress. He went through the car with me, explaining everything and assisted me in pairing my IPhone with my new car. It was a great experience.

Also, kudos to Anthony on the Finance team, he was thorough and professional, taking time to explain everything and making the process easy.

In the end, I have a beautiful new car at a price that I can afford.

Thank you 🙂

Yvonne M., Vacaville

I had a great experience when taking my car in for service. Shane did an excellent job of explaining my options on my vehicle. The team was quick, efficient and kept me in the loop at each step.

It was one of the best dealerships. Went there and purchased a 2023 anniversary edition, and I got 3k off from msrp. No hidden feed. Thank you to xiaver and Sean. Drove 4 hours there, and they're willing to take another 400 off to compensate for my driving and gas.

I want to thank you, Pati, for making my car purchasing experience smooth and easy.
She was quick to respond and efficiently handled the process, and an important point to me was that non-pushy approach. I am delighted with my new car and will certainly recommend her services to friends and family.

I recently just purchased my first car from this location, and Sean was excellent to work with! Him and his team did everything possible to make it a smooth, quick process. Sean was very helpful and made me feel like I could really trust his direction since I have never been through the steps of buying a car before. He was VERY patient with me and I was super appreciative of that. Overall, I'm very happy with all the staff interactions and the environment of this dealership!

Great customer service. I’ve bought 6 cars from this Toyota and every experience has been the best!! Patricia Garcia & the guy who had me sign paperwork are excellent at what they do. They make me feel like family. 5 stars keep up the great work.

Ryan is an excellent serviceman. He explained what was going on with the car and saved me time and money. Ryan was professional and very knowledgeable as has been the rest of the staff on my prior visits. Thank you Ryan!

Had a great experience here! Put down a deposit for an incoming car and picked up our 2023 Corolla last week. Everyone I dealt with via email, phone, text was very knowledgable and helpful. Our salesperson, Melisa is the best! I found Melisa to be honest and straightforward. Best buying experience ever and didn't have to spend hours at the dealership!

I would recommend this dealer. I didn’t realize how good they were until I went somewhere else. I paid a good price with them and no hidden fees. I wish I bought from them again instead of my local dealer. It’s worth driving a couple hours to shop with them.

Avery Apodaca provided us with an excellent service. He was able to find the car of our dreams, a hybrid RAV4. It’s actually the second car we buy from him. He will make sure you get what you want and will try to make sure you are happy. Thank you so much for everything Avery. Next time we need a new car you will be our first and only choice.

Anthony was also very thorough, caring, and wonderful. He was really nice with my young daughter while he explained stuff to us.

We love Avery Apodaca! He is a honest person and help us find exactly what we needed. With him the experience of buying a new car is great every time! Thank you so much Avery!

I purchased Toyota Corolla last weekend, and was grateful about the genuineness I found in each employee when it came to interacting with customers. They were patient with each customer and made sure they walked about with all of the questions answered. I’m thankful to Sean Chatelain who helped me out from the very first phone call we had to signing up for the purchase. Pati Garcia was very kind in letting me test drive vehicles I was interested in and helping me out with setting up insurance and answering questions. Lastly Anthony Mule provided important information step by step and let all of us walk out confidently. Thank you to all!

Very happy with my experience thanks to Melisa Rodriguez for working with us until pass closing hours , she really went above and beyond and was very detailed when going over everything, She answered all our questions and never made us feel pressured. I totally recommend her if your a first time car buyer , thank you so much Melisa for being patient with us , we are so happy with our purchase!😊

Mr. Jayden was very professional and knowledgeable. He was able to provide a great price for my new RAV4 hybrid XTL 2024. Thank you for your Service

Purchased our first Toyota and was very happy with the overall experience. We went to look on a Saturday and Jayden helped us out, he was very nice, answered all our questions, and showed us all the Rav 4’s. We left because they did not have what we wanted at that time. I inquired via the website about one coming in and Sean reached out immediately. He was very responsive and walked us through the entire process. I appreciated that he kept me up to date via text and made the process a breeze. Overall very happy with our experience and would recommend!

I give this rating specifically for the Parts department, and specifically to Jun!
Jun is absolutely excellent at customer service, he performs his job exceptionally well, he definitely has a fantastic mindset and is always so willing to help all his customers.
He has helped me significantly with my project car endeavors and ordering/locating parts.
I am so thankful to have the opportunity to visit Amaar’s toyota to work with Jun, he has never disappointed me or let me down.
He definitely takes care of his customers and ensures they receive only the highest quality of customer service.
I look forward to continuing to work with Jun for my next car parts request!!!
Outstanding!!!