Mom and Baby Shop

Joy Narang, the owner of this small business in Novi, is the foremost expert on breast pumps in the State of Michigan. I am a private practice IBCLC, and she is my ultimate resource for pump information and spare parts. Additionally, she has everything that a pumping/nursing mama needs. Pumps (for rental or purchase), pump parts, nursing bras, cloth diapers, you name it. Stop into her cute store or give her a call!

My wife stopped in to get some things and she had nothing but nice things to say! The lady was super helpful and knowledgeable. She is the only one there doing everything so not everything is perfect but again, my wife had nothing but great things to say!

As a first time mom to be it was overwhelming to try and figure out everything around breast pumping. Mom and baby shop was able to help me get exactly what I need! She helped me with the breast pump, my insurance, and making sure the pump would fit me correctly. She walked me through how to use pump I chose as well. She is so knowledgeable and is basically the last maternity shop like this in the area. From nursing bras, to baby carriers, to breast pumps and more, it is not only a place I can find everything I need, but the knowledge that she provides is irreplaceable.

There aren’t many stores like this around anymore with most maternity items being exclusive to the internet. So if you want to actually see before you buy this is it. The gal that manages the store is so knowledgeable and beyond helpful. I first called the store to inquire about renting a hospital grade breast pump to achieve an increased milk supply. She was more than accommodating, indicating that rentals were available but also willing to take the time to eliminate all other possibilities for why I was having trouble. I brought my own pump to the store and she tested the pump pressure and sat down with me to try out sizing the correct flanges. Unbelievable customer service and so very sweet. I also was able to purchase a new sling for my little one. She has a bunch out of the box you can see and try out. I had tried at least 4 different ones on Amazon to no avail but I found the perfect one in her store. The store also has very fare pricing and she even went out of her way to indicate an item that she had recently seen an online sale for, giving me that same price. She solved my supply questions without me having to purchase a pricey rental option. Exclusive pumping has been so tough and frustrating, I actually left the store with some happy tears. I cannot recommend this store enough. I drove over an hour commute to give it a try when I found it online and it absolutely did not disappoint.

Extremely recommend, even if it’s a long drive!! I drive 50min just to go here! The absolute best store I’ve ever been to along with the BEST customer service I’ve ever experienced anywhere in my life. They will go ABOVE AND BEYOND for anything you need or want. They can answer absolutely any questions you have and if they don’t have the answer right away they will find a way to get it!! Highly recommend for ANY moms out there. First time moms or 10th time moms haha. Absolutely wonderful place.

This shop is amazing!! Joy, the shop owner, goes above and beyond. She texted me personally to let me know when I was eligible for pump part replacements (which I didn’t even know was a thing!), and did a flange size fitting for me (which has increased my milk production). I am also renting a hospital grade pump from them which has been amazing for increasing milk production. They also handled getting my pump from the insurance company and are keeping track of when I’m eligible for a replacement. They make everything super easy and convenient. They also have lots of great baby supplies in shop. HIGHLY HIGHLY RECOMMEND and totally worth the drive if you’re far - they can also ship so I really only had to go in once for my flange size fitting. All of the employees who work there are so great. I wish I had’ve known about them for my first baby.

Joy was extremely helpful in helping me find my “correct sizing” and was a pleasure to discuss pumping options with. No more soreness and regretting my life’s choices. An absolute game changer and I’m so grateful!

We are currently using Mom and Baby Shop for a hospital grade breastpump rental (Medela Symphony). Joy was incredibly helpful in going out of her way so we could pick up the pump on the same day as our hospital discharge. It was nearing the end of the day, and she made arrangements to meet after hours. Thanks to Joy we did not experience any interruptions in our breastfeeding/pumping journey. Would highly recommend for rentals, and happy to support a local business!

I worked with them to get my breast pump though insurance. They were very helpful, and prompt with their response. When I first called, person who spoke to me was very nice and took some time to explain me everything I need to know before I ordered including things to consider while ordering. I would recommend them to my friends.

I had an amazing experience at the Mom and Baby Shop! Joy was a pleasure to work with and made renting the hospital-grade Medela pump so easy. I highly recommend shopping with them even if it's a bit of a drive for you. I can't say enough good things.

I honestly can't get over how I had never heard of Mom and Baby Shop until recently. When I came in needing some cloth diapering advice, the employee was extremely helpful, and with the advice and product I received, my daughter is finally waking up dry again!
When I came back I ended up having a conversation about breast pumps that I also found super helpful. The staff is so friendly and knowledgeable. It's a pretty small store, but they have a pretty large variety of items.
From the road you wouldn't know that they're here, there isn't currently a sign. You turn into the parking lot for Novi commons.

Nothing but a wonderful experience. They helped me pick out my breast pump over the phone as I was in the hospital and then checked in on me. I would get texts to see if I needed more breast pump parts which was so convenient for me. They would also send the parts right to my house. If you need a breast pump and want someone to help you through the process this is your place!

My family had an urgent situation that required us to rent a hospital grade pump very last minute. Joy, the owner, went out of her way to accommodate us and meet our needs! She was very knowledgeable and helpful and I would highly recommended coming here for pumping needs! Thank you!

As a Lactation Consultant I value the input and support that Joy and John provide at the Mom and Baby Shop. I have had multiple situations where they go out of their way to assist families and they are extremely knowledgeable about their products. They are truly a "hidden gem" within our community.

I was in need of a medical grade pump and the Mom and Baby Shop made it the easiest transaction ever. It was easy to pick up, keep for as long as necessary, and easy to return. Communication was excellent. Highly recommended!

This place has just about everything a mom might need to help care for her baby. The owner is always in the store helping customers and answering questions; they even accept insurance for some products (especially breast pumps). If you don't see what you're looking for, she can help you find it. Check it out, you won't be disappointed!

Great place! Super convenient parking and wonderful customer service. Lots to look at and great help with picking out a pump. Joy made it a seamless process for getting my pump through our insurance.

Joy is such a kind person with a great selection of products. The shopping experience is very personable. Joy and her staff care about their clients - mothers and little ones too!

Very nice, knowledgeable employees! Very clean, sanitary store. They have a lot of different high end products to choose from.

Great price on Allens Naturally Liquid Laundry Detergent. Quick shipping and good packaging.