Gucci - Desert Hills Premium Outlets

I’m very impressed with the customer service. I was helped out by Pablo and he was very friendly and knowledgeable. We also had a good conversation going. I saw other employees being lighthearted, you could tell they like their job. It’s good to see people enjoy their work place. Everyone was down to earth and not pretentious. I am happy with my purchase. I’ll definitely stop by again when I’m in town.

My experience at GUCCI was superb! 20 min wait outside to get in, for security purposes, but once in I was attended by a very nice gentleman named Kevin. Not only that he was attentive, knowledgeable and friendly, he was patient. I was undecided in my wallet purchase and he was informative and not pushy. The store had a very good selection of products. I really wasn't going to purchase the wallet because mine was still good, but Kevin was so patient and not pushing the sale, I decided to get the wallet. He's definitely a good person and quite the gentleman. Look for Kevin next time you visit GUCCI at Desert Hills!

Staff are welcoming and converse with you while you wait outside, very friendly. Inside they really assist you in your needs, whether it is a just a question or getting the item you want, very attentive. You are treated well. Will come back again in the future. The downside is the wait outside. Demanding and sought after label. 😆

It was a bit of a drive and around 1.5 hours waiting in line. I would suggest get there right when they open. I arrived around 10:45am. Great selection. I was hunting for leather goods/accessories within the Disney collection and they had a ton of the Mickey Mouse (year of the rat) capsule. FYI: the Disney stuff is full price as Disney won’t allow it to be sold discounted, the associate told me. Also, I would assume eventually the Donald line will show up there, but probably not till end of this year.

The service was impeccable especially considering there’s a line that is constantly at least 20 patrons deep. One on one attention with your own personal shopper elevates the experience and takes the outlet feeling out of the moment, while still keeping the outstanding outlet pricing. Yadira went over and above in providing extraordinary service and care to our experience- keep it up, Team!

Great place to shop at markdown prices. Sales associate, Vanessa was extremely helpful and very friendly. She took the time to pick out a great gift for my niece and my son, Sonny (modeling).

Almost always a line to get in, but if you get matched up with Keith, it will be worth the wait.
Had a great visit with him. He's well versed in the store's inventory.
Hope you get him and enjoy!

I don't really think it's an outlet, everything cost the same as online, so no discounts. Head to the kingdom in Calabasas if you want discounted prices. Overall very attentive people, I didn't feel stalked, and very friendly. It wasn't extremely crowded either. Purchased two pairs of shoes and in love.

What an awesome store! Friendly staffs

They had a small but nice selection of men's suits, hats, wallets, belts, dress shoes, tennis shoes, sunglasses, fragrances, watches, scarfs, beanies, woman's purses, etc, etc.

Good price

Amazing selection of Gucci items but don't expect outlet prices 😂😂😂

Gorgeous as usual but no discount I donno why they have in an outlet mall

Be cautious of your parking
Great selection of high end stores

This place is very amazing. Plenty of high end.

Everyone is helpful and very pleasant, we will definitely visit again :)

I waited in line for an hour and a half, which is good considering it was Saturday and New Years. I went to buy a unique signature piece like a ring or shawl I could wear everyday and the selections and prices in store are much better than online. The staff was very professional and helpful, especially the lady that helped me with the ring, sadly I forgot to ask for her name… will be coming back for more 😋

Our first time visit at this Gucci store; it sure was a very pleasant experience of shopping.
We were fortunate enough the line was shorter than usual (as they said) being on a Thursday, just before lunch. We were greeted courteously; assigned to an amiable and engaging sales associate, KEITH.
He assisted us with our interests purchasing
handbags, thus ending up with three of them.
Here’s to KEITH for a well deserved kudos!
⭐⭐⭐⭐⭐s
The Villanuevas

Sale people were spot on and very helpful showing me items. Gucci wallet

Doreen who works at this Gucci store is literally the most amazing rep I’ve ever worked with. You can tell she genuinely loves Gucci and she truly cared about our experience and making sure we were completely happy. This store had some amazing finds and line was worth it.