Palm Springs Dentistry

Update: I believe Dr. Guzak has passed away. May he rest in peace.

Previous review:
I hope to revise this review upon resolution of my predicament, but something is amiss. Dr. Guzak has seemingly disappeared. I've been waiting for a replacement crown for weeks. The temporary crown is long gone.
I've been calling for days, no answer, VM is full.
I happened to pass by there today and I did not see Dr. Guzak's black SUV. I was in a hurry, so I didn't stop.
I hope nobody has fallen ill or anything. (??)
Tomorrow I will seek a new dentist who can create a new crown from the stump I have in my mouth now.
Of course I have already paid out of pocket for my crown.
This situation is very disconcerting.

My care was always good but recently it was clear that there might be problems. Have temporary cap for over three months and the practice is closed. The photo I’m posting is at their door. 10/10/23. Open photo.
UPDATE 10/11/23
Dr. Guzak’s practice is closed.
I saw Dr. Jorgensen today and had work done to get the permanent cap completed. The work provided by Dr. Jorgensen and his staff was exceptional. Their understanding of the situation with regard to this unfortunate situation was evident. I’m grateful.

I called Palm Springs Dentistry with a dental emergency and they were able to see me the next day even though I had no history with them. What a relief. The doctor was able to identify my problem, do some adjustments, prescribe an antibiotic, and put on a temporary crown. When the permanent crown came in, I braced myself for the same disappointment I've had for 40 years. It would be longer, thicker, whiter than my other teeth. The crown that Dr. Guzak selected and fitted for me is the best cosmetic look I've had in 40 years. It perfectly matches my real teeth. What a fantastic outcome to a bad situation !!

I had an appointment at 2:00. I didn’t have to wait. The hygienist was new and introduced herself as Gracie. She was very efficient and knew her job well. I commented on how gentle she was while she did my cleaning. Sarah, the receptionist, was very polite and cheerful. I was very happy with the services I received and look forward to my next visit.

Probably had the best teeth cleaning I’ve ever had. I was in excellent hands and only want her to clean to my teeth going forward. Left feeling like I had cleaner teeth than anyone in this town! And most likely so! She taught me a few things so that I can better floss these babies. Hands down - a great experience. Just was there yesterday for my 6 month cleaning again and AGAIN, it was one of the best cleanings I've had. I don't give out false news just to be kind.. I like to think that I speak factual and THIS is FACT that it's a thorough cleaning.

Dr Guzak is the “gold standard” when it comes to Dentistry and patient care! Gracie is a remarkable hygienist and Stephanie is an outstanding Dental Assistant. The office is managed by Sarah, who is extremely knowledgeable with insurance and scheduling. In my opinion, Dr Guzak and his Team are professional and friendly and deliver an exceptional experience!

I saw Scott and his team for an emergency crown repair. I was a first time patient. They managed to get me in right away without an appointment. The entire staff from the receptionist, to the dental assistant, to Dr. Shepherd were uniformly friendly, kind, competent and professional. Contrary to other posted opinions I found the prices to be quite reasonable and very competitive. Thanks again for a great job folks!

I personally have had positive experiences with Dr. Guzak and his team. Do not let the aged decor deceive you from the quality and knowledgeable care. I feel fortunate to have Dr. Guzak’s expertise in the valley. He takes emergency cases and knows his practice. I leave the chair informed and with very clean and shiny teeth. The team makes sure to clean with ease and to provide care that is needed; not excessive and unnecessary cosmetic seeking.

My family and I have been going to Palm Springs Dentistry for 37+ years. Dr. Guzak and his staff have always been very professional and done an excellent job of taking care of my dental needs. I have never had any problems with the work Dr. Guzak has done and the fees for his services have always been fair and reasonable. I very much appreciate their staff's efforts to work me in their schedule the few times I had a dental emergency. I would not go anyplace else

I've been going to Dr. Guzak for over 20 years now. His mannerisms are what has kept me as a client. His office manager Sara is wonderful and extremely knowledgeable! Who I've really connected with though is his assistant, Stephanie. I am the biggest baby with Dentist induced anxiety. She moves slow with me and communicates well with what is going on. She is a gem!

I just moved to Palm Springs and needed a dentist. On the recommendation of my neighbor I scheduled an appointment at Dr. Shepards office and was happy I did. I was impressed from the time I entered a clean office and encountered a smiling friendly receptionist. I waited only a few minutes before my X-rays. The person taking my X-rays was very professional and cheerful. Then I had my consultation with Dr. Shephard and he was just wonderful. He went through all the X-rays and photos of my teeth on the computer screen in great detail. His explanation of what he saw and pointed out to me from X-rays was an education. I would highly recommend Dr.Shepard to anyone looking for a dentist. After, my consultation with Dr.Shepard I was escorted to a receptionist who scheduled my cleaning appointment. She was as friendly and cheerful as everyone else in the office. Overall I would give my experience at this dental office an A.

Where do I start about how much I love this place? Greeted immediately upon entry? Check. Super-friendly staff that actually means it when they ask how I am? Check. Dental hygienist who asks me questions before we begin (any new meds, how is my health, etc.) Check. Truth is, my hygienist, Steve, is incredibly proficient AND friendly; how could I ask for more? When I have billing questions, , or any question, Peta and Blanca couldn't be nicer or more informed. Did I mention I also love Dr. Scott Shepherd, who is super-patient and NEVER rushes me during consultation? Run, don't walk, to this miracle practice.

Ever since a childhood injury over 39 years ago I've had to go to the dentist on a regular bases. So I've experienced horrible to excellent dentists in that time all over the country. I can honestly say that Dr. Sarah Enright and the staff at Palm Springs family and cosmetic dentistry are by far the best in this field. The entire staff is consistently friendly and professional. If you want the best, this is it.

Superb! The first office to answer the phone for an emergency appointment in the morning and they got me in with the dentist within an hour. Incredibly friendly and experienced team along with a dentist who gave me all my options very clearly and honestly. I cannot fault the way they got me out of pain and patched up so quickly. Thanks for saving my vacation!!

I responded to the advertising offering a special price for new patients and was very pleased with the service. Asia provided an excellent cleaning, took numerous digital x-rays and Dr. Guzak finished up with a complete exam to help relieve some tooth pain I was experiencing. The entire practice seems very friendly.

My new insurance recommended this office. I had my teeth cleaned, X-rays and an examination. I thought the Dr. Was very honest and left feeling confident I found a good dentist.

So far, so good. Haven't had any work done yet, but was very impressed with Dr. Shepherd and his team in explaining the procedures I will need to have done and answering my questions and concerns. Office appears to have state of the art equipment. Will be having 2 crowns done soon, so will update review after completion.

First visit! Based on recommendation of a friend who is a current patient. The office was very friendly, had state-of-the-art equipment, both Dr. Shepard and his entire staff were very thorough, helpful and pleasant. We're convinced we made the right choice!

Small practice, not the most glamorous facility, however, the service from the front end when you walk in, his team, and up to Dr Guzak was welcoming, friendly, thorough, and fair! I/we HIGHLY recommend Dr. Guzak and his team/practice!

Being a traveler to Palm Springs, experiencing a dental emergency, I researched online to find a dentist. The reviews for Palm Springs Family & Cosmetic Dentistry were all good, so I called. From the first telephone call, to the completion of my visit, everyone treated me well, and worked my emergency into their busy schedule. I highly recommend Palm Springs Family & Cosmetic Dentistry to locals and travelers, you'll find as I did a caring, professional and extremely competent staff, using the latest and best technology to provide great services.