The Westin Desert Willow Villas, Palm Desert

I did not have the pleasure of staying at this hotel. However, I had a significant issue that nobody at Marriott or the Resort Department could help me with. Out of exacerbation I called the hotel directly and spoke to Alex the Front Desk Manager. He resolved the issue, BTW he had no real obligation to, promptly. If this is the Management Culture I am confident anyone who stays there will be very happy. Thank You Alex. Sincerely a Lifetime Titanium.

We’ve been staying few weeks in the villa for past 4 years to take a break from PNW wet/cool weather. This year we had a surprise on their activities, like pickle ball socials, beer tasting, mystery drink and wine tasting social plus daily bingo game at poolside. All activities are complimentary, free! The staff are friendly and welcoming; the surrounding golf courses are manicured to perfection. You will enjoy the scenery regardless you are golfing or not. The resort has free shuttle service and four pools to choose from. This place has become our winter home away from home. Thumbs up!

Great big, well furnished rooms. Lovely pool areas. Rooms and all areas well maintained and clean. Staff friendly and helpful.
On site restaurant is limited, but easy to order door dash.

Great location and updated resort. Worked perfectly for my husband, young infant, and I. Rooms look recently updated, great kitchen and patio. We will be back!

Perfect family trip with our infant. Room and facilities were nice and well maintained. Pools were clean and conveniently located. We would stay there again.

Highly recommend this resort. The rooms were very nice and clean. The room had a kitchen. Enjoyed my stay.

Wonderful 3 night stay for my wife and I. We were celebrating our 15 year anniversary, and flew in from Canada on a Saturday. Unfortunately the airline lost our bag and our trip got off to a bad start but that turned around quick when we got to the hotel. Special thanks to bell desk/cart drivers Daniel and Adrian and all of the ladies at the front desk. The mirage pool bar staff were all great too. Property was well maintained and clean, food was good although somewhat limited options. Pools were kept clean and were the right temperature. Will come back.

Just a perfect place. I have never stayed at a hotel like this. It is just a complete new standard with everything they offer. The rooms are AMAZING and huge with a balcony, the pool area is great and so big and the staff is absolutely amazing! To call her by name: Sydney did assist us and helped us out so much, she tried everything she could to help us in the best way possible to make this a perfect experience! We will be back for sure!!!

Perfect way to unwind for a family vacation. Very convenient rooms, great resort with activities including a water slide, and good restaurant options. Location is also very convenient to drive around

Great example of Westin villas. Many pools with plenty of shade. Food is ok around the pool depending on what you order. Rooms are very clean and well kept.

Had dinner in the grill. The good and service was great! Loved the entertainment, Slow Traffic! They are there on Friday nights. I will be back!

Great location, good facility. Expansive parking available. Whoops, expensive parking available. Kind of nit picky to charge for parking here. Just another hidden fee. Not a fan of hidden fees.

Always stay here, favorite location in the valley. The quiet pool is perfect for relaxing at thr end of your hike/bike/golf activities earlier in the day!

Relaxing atmosphere with friendly staff. Do a good job of spreading people out so you don't realize just HOW MANY people there are. The food menus could stand to be expanded at the on-site dining. But it was a great place for a delightful getaway

The Westin Desert Willow in Palm Desert is an absolute gem. From the moment you step foot onto the property, you are greeted with warm and friendly smiles from the staff who go above and beyond to make your stay memorable. The resort itself is stunning, with its beautifully landscaped grounds and well-maintained facilities.

The rooms are spacious, modern, and immaculately clean, providing a comfortable and luxurious atmosphere. The beds are incredibly comfortable, giving you a restful night's sleep after a long day of exploring the nearby attractions.

One of the highlights of the Westin Desert Willow is the pool area. With its multiple pools, water slides, and relaxing loungers, it's the perfect place to unwind and soak up the desert sun. The poolside service is exceptional, with attentive staff offering refreshing beverages and tasty snacks.

The dining options at the resort are fantastic. From the delicious and well-prepared breakfast buffet to the mouthwatering dinner options, the culinary experience at the Westin Desert Willow is truly top-notch. The on-site restaurant offers a wide range of dishes to suit all tastes, using locally sourced ingredients to create flavorful and memorable meals.

In addition to the wonderful amenities, the Westin Desert Willow is conveniently located near many popular attractions in Palm Desert. Whether you're interested in golfing, shopping, or exploring the natural beauty of the area, the resort is just a short drive away from it all.

Overall, my experience at the Westin Desert Willow was nothing short of exceptional. The combination of impeccable service, luxurious accommodations, and stunning surroundings make it the ideal destination for a relaxing and memorable vacation. I highly recommend this resort to anyone visiting Palm Desert.

Marlene, the hotel receptionist, exceeded my expectations with her exceptional service and warm hospitality. From the moment I arrived at the hotel, she greeted me with a genuine smile and made me feel welcome. Her professionalism and attention to detail were evident in every interaction.

Marlene's knowledge about the hotel and its amenities was remarkable. She answered all my questions and provided helpful recommendations about local attractions and dining options. Her expertise and willingness to assist made my stay even more enjoyable.

What truly stood out about Marlene was her exceptional customer service skills. She was always approachable and patient, ensuring that every guest received prompt assistance and had their concerns addressed. Whether it was arranging transportation or accommodating special requests, Marlene went above and beyond to make sure everyone felt valued and comfortable.

Furthermore, Marlene's communication skills were excellent. She maintained clear and concise conversations, making sure all necessary information was conveyed effectively. Her ability to handle multiple tasks efficiently without compromising the quality of her service was truly impressive.

I would highly recommend Marlene to anyone visiting the hotel. Her positive attitude, professionalism, and dedication to providing an exceptional guest experience made my stay memorable. She is a true asset to the hotel and undoubtedly one of the best receptionists I have encountered. Thank you, Marlene, for your outstanding service!

Celebrating Mother's Day with the family.
What a beautiful campus. Scenic views in every direction. Ample parking and convenient elevators. Nice, spacious apartments with excellent living supplies. Just add the things that make it home, and you are set to go for a lovely vacation.

Just dope all the way around cool pool great golf nice rooms great service

Very helpful front desk and lost & found staff. The area is beautiful, the environment is beautiful. The rooms could be updated and modernized but the facilities and pool are up to date. Have stayed here for 2x and would recommend!

Beautiful, well groomed vacation resort. The staff was excellent.