The Homestead Apartments

Best neighborhood, Nice quiet clean community. Leasing agent [Edward] very helpful and available. I want my friends and relatives to move in to this community.

I've lived here for three years now and honestly the management and maintenance team have always been amazing to us! Of course there are struggles that may come up occasionally, but they are always polite and prompt to assist us with anything we need!! I feel very thankful for having a safe place to live and people who care about their tenants!

I just want to leave this review for “Edward David”, he’s so amazing. He’s a real asset in your company, went above & beyond with clients. Additionally, very knowledgeable, kind, polite & absolutely build a good relationship with us meeting him the first time. Nowadays, it’s very rare to meet people with such sincerity & we’re very lucky to have met him. Also, want to thank April Ruffin for recommending him to us. Thank you so much for your help Edward, you’re superbly awesome 🤩

Gilda

I have been a resident in the El Rancho community within the homestead apartments since January 2020. At first I was hesitant to stay here after reading some of the reviews. Luckily I did not let them persuade me. Our resident manager Alex has always been professional and courteous. I can either find him in his office or get a response via email within the hour. The amenities here have always been well maintained and clean. The gym equipment is in working condition, the laundry room has no breakdowns, and the pool area is free of debris and trash. The maintenance here is really fast and convenient. All our work has been fixed within the day it was reported. I have also had no issues with parking or car breakins. If you follow the rules and park inside the gates you should have no problem. I also clean my apartment every week and have never found roaches or insects. I am very happy to be staying here, and I am very impressed by management and maintenance.

I want to start by saying this review is based on my experience living in The Creek community. I lived here for 3 years and I had a great experience. The manager Alyssa is AMAZING! Anytime I needed something it got taken care of immediately. They are very informative on when work will be taking place on the property such as tree trimming, repaving parking areas, water heater, etc. so you can prepare accordingly.Laundry facilities are open 24/7 and there are plenty of washers and dryers. I never once had to wait for an available washer of dryer in my three years living here. I do see multiple reviews on here about people's cars getting broken into, I never had any of my property broken into (car, apartment, storage, etc.). The only reason why I moved is because I got a new job in Costa Mesa and decided to relocate there. Because of my experience at The Homestead I decided to move to another property managed by Arnel Residential Property Co. Once again I want make it clear that my review is solely based on my experience living in The Creek community at The Homestead so if you decide to move here try to get an apartment in The Creek.

The location and management are amazing. (AT THE CREEK) I've read different post about bad reviews and it must not be from the Creek managers. There are different sections here at the Homestead and I live in the Creek. Moved in in December of this year and had a few issues that have all been resolved since then.

PROBLEMS:
-Neighbors on hard drugs trash diving, yelling and waking me and my wife up 4-5 times every week. (Problem solved. They have been given multiple friendly warnings by management and myself and decided to cause more issues and since then are now all evicted.)
-Security not bening seen around the property at night. (There are still nights where security is not seen or that guard that doesn't do their job but some of them are seen on a regular and friendly. Would be nice to have the company send better guards or choose a different company)

POSITIVES:
-Alyssa and Christy have been extremely supportive throughout all complains and concerns. Even giving updates on more serious concerns
-Hot water was out at 7am and back up and running by 10am
-Road repairs have happened since we have been here
-Tree removal and trimming has happened in our short stay. (Much needed in some areas)
-Pool Spa was down for only 4 days after I informed them it was not working
-Have had a building inspection to test fire/smoke and CO2 alarms
-Set up insect and bug removal in areas needed and upon request.
-Water bill is cheaper then our last 2 apartments even though it's evenly distributed between all tenants
-Pool and BBQ areas always clean and presentable.
-Friendly neighbors
-No matte what time or day I can always find a washer and dryer available in the laundry room.

WHAT I WOULD RECOMMEND:

-More trash bins in the trash enclosures. Holidays and summer the bins get overfilled at times. Maintenance comes by and clean the area and puts things in the trash people miss but it would be nice to have more bins for the trash
-Being more strict with parking rules. Two vehicle passes should be permitted to each renter and only cars with a pass should be allowed to park behind the gates. Allowing only tenants to utilize closer parking spots. Also marking and removing vehicles permanently parked in open spots or parked for longer than a week in one spot. This isn't a storage garage and shouldn't be allowed to be treated as such.

Easily said that this is a great, friendly and we'll managed area. My experience has been great since I've moved in and I can't wait to see what more they do throughout the year.

We moved my son there in July as he is a new College Student. He and his friend are in a 1 bedroom apt. It is decent size for 2 teenage boys. Robert, one of the rental team members was very helpful in giving great college tips to the boys. Heather, their manager, has been been wonderful. She assists them when needed. Any repairs have been done in a timely manner and to our/their expectations. Yes, visitor parking can be a problem but has not been an issue for us. The grounds are clean. The laundry room is clean. So far it has been a great experience. It's also in a great location.

Homestead Pac-West Security is an outstanding security company that provided our community with elite safety. Our neighbors are thoroughly impressed by their professionalism and expertise.

Great complex with lots of amenities. Moving in was quick n easy thanks to Matt from the leasing office. Will definitely recommend to friends and family.

I came last weekend, and everyone there was so welcoming and so kind! Especially Edward.. he helped me out with everything, the place is clean and so beautiful, I'm moving june 6 to my new home can't wait!!

I honestly don't see what everyone is complaining about, yes people get towed here, just don't park where you are not allowed to. Also there are plenty of people who don't have roof's over their heads so be grateful you do and find a solution to your problem and do it, slandering people who are trying.

I've been lived here for the last 2 years and happy. Management office very helpful. Plaza manager Meaghan is great and awesome!

I enjoyed my stay in apartment #2 right by the leasing office parking. Amazing view thanks to the manager Matt. Highly recommended, and grateful for my stay .. best wishes

Great apartments. Spacious enough. Good staff. Clean surroundings. Nice ambience and feel to the community. Safe place to stay at

Had fun with my friends while squatting at this pad 🤣😂
Loved it.

Anyone know the password to any of the wifi networks here?

Excellent