Fisk Automotive

If your tired of dealing with dishonest dealerships and unbelievable wait times to get your car properly diagnosed and repaired then GO TO FISK AUTOMOTIVE in Fullerton. They are more professional and thorough than any dealer or automotive repair shop I have ever experienced. They are personable and will answer all your questions and treat you right no matter how many times you call them.

Hi!!
I’m new to the area. They were very pleasant to talk to (Stacy & Jose). People don’t seem to know how to talk to others these days. They both had great customer service personalities.That’s a plus. They took wonderful care of Kia. They didn’t even move my seat!! That’s a plus but not a must, lol. She (Stacy) explained everything very well. Even gave me a print out of everything that needed to be done. Including maintenance items. Fisk was very thorough. I liked that. There was no pressure at all to have everything done at 1 time. Now I have air conditioning and it’s cold. I will be a returning customer. My only wish is that there was a complimentary car wash 😃

When Fisk Automotive told me I needed a new engine in my 2010 Prius I was a little nervous about it. They provided me with a very detailed report that told me things I needed immediately done on my car and also things they suggested. Once I gave them the okay to go ahead with the engine (expecting to be without a car for at least a week) they were done in 3 days. They did a fantastic job on my car and this is where I will go everytime I need work on my car. Chris checked in with me giving me updates and was always so nice. I recommend this place for everyone to go here if u want excellent work done and fast. Thanks Fisk Automotive you guys are awesome

Immaculately clean shop. Extremely friendly knowledgeable staff. Honest diagnosis followed by quality repair. Reasonable pricing. The owner is on site and very approachable. I had a very positive experience and will continue to give them my business.

Thank you for being so professional and knowledgeable on my situation. Your shop did exactly what I wanted to get done, and let me know what needed to be addressed in the future.Highly recommend your business. God Bless and Thank you. Peter Shank

This is the second location for the owner of Electron, Chris, who is an AWESOME human. It is managed by an equally AWESOME human, Joe Jones. It is so nice knowing I can completely trust these young men to be honest and take care of any problems that come up with my car.

We have gone to Fisk for years and always gotten quality work. We don’t always have easy fixes but they are willing to search out a problem. Really nice people to work with too.

say enough about the AMAZING Team at Fisk Automotive. From my first call, I knew I was in the right hands. Caring, compassionate, professional service! Joe, Stacy, and John are the best! Thank you for turning a scary situation into a great service experience. I'll be back for all my car service needs.

My first impression was how clean the shop was. I'd never seen an auto service so immaculate. Secondly, I was pleased with the friendliness of the agents that assisted me. Thirdly, I was impressed by the up to date technology used to explain the condition of my car. I was given a clear explanation of the diagnosis of my car, and a prioritized list of needed repairs. My car was repaired in the projected time & I was able to pick it up after closing hours due to their lockbox system. I would like to give special recognition to Stacy (agent) for her service with a smile. I highly recommend this auto service for anyone who is looking for a repair service they can trust.

This service shop conducts business in a very professional way. They service American, Asian , and European cars. I like their detailed diagnostic online reports of my BMW X5 and Z71 Chevy Suburban showing pics of the defects and explanation of the error codes. The diagnostic fee is very reasonable indeed. The manager Chris, is trustworthy and takes pride and ownership of the quality of their service.

I’m so happy a friend shared this shop info with me.😉 They were quick, efficient, explained in detail items of concern and made suggestions of other items with no sells pressure. Prices are fair. 👍🏻I will definitely be bringing all three of my vehicles to this shop.
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The customer service is top notch at Fisk Automotive! Went in for a routine oil change and was treated to a full check up! They verified 32 items on their check list and even assisted me with my flat tire (nail) that happened the day before my scheduled appointment. They are full service so I was impressed and appreciated the assistance! When my car was ready, it was returned better than when I left it! I’m accustomed to going to dealerships to maintain my Subaru but now Fisk can take good care of it! And there were no surprises with costs like at other places. The service advisor was communicative via text and phone call and they have made me a loyal customer!

What can I say, I’m amazed by the level of professionalism and the accuracy of this place. Five + stars I would give more if I could. They made a big change in mine and my husbands lives. Since late November 2021 my husband Infiniti Q50 has been down. It would drive 40 or below and would stall out if it was driven any faster. It would lose all power and drive horrible. Many things were replaced and it was taken to the Infiniti dealer, where they suggested to replace EMC and engine harnesses estimating around $15,000. It was unbelievable for a car we only had a while. All these issues were stressful. Infiniti replaced the EMC and the car still ran horrible. I suggested to take it here and it was taken in right away no wait time. Found out there was nothing wrong with the original EMC and the replace one was making the car have more issues . Fisk put back on the original EMC and then recommend what the issue might have been. They braced use for the worse situation of $2,500+ repair and recommended a full
Diagnosis first. After being dropped off on Thursday 5/5 it was ready to be picked up 5/11. The best call we have had in a long time. It was READY and RUNNING. With less than half the price we were originally estimated from Fisk. After 6 MONTHS IT WAS FINALLY DRIVABLE ! It was passed around from mechanic to mechanic no one could figure it out. Fisk was the best ones we found. I HIGHLY RECOMMEND this place . I’m forever thankful for them making it possible to get this car back out on the streets. My Chrysler 300c will be coming here next when it has issues. Trustworthy people !

Fisk Automotive, did an amazing job on my 2013 Ram 1500 was always updated on the status I really appreciate the work only regret is I wished I would have found them sooner but I'm glad I did

“I was completely impressed with their professionalism and customer service.
Their staff is not only friendly but also highly skilled.
This is my go-to place for any mechanical issues. - the best in town.
Thanks Chris.

Consistent, reliable, affordable and friendly service. Best mechanic in OC. I’ve been a customer for the last six years and plan to stay!

Fisk just happens to be what you might say gave my wife and I the experience you feel you should expect to receive from all businesses but almost never happens. The Fisk staff was first class. They went the extra mile. Stacey, Chris, Ricky and Christopher were friendly, trustworthy, reliable, knowledgeable, and got the job done on our 4Runner. Needless to say we highly recommend Fisk for A1 service 100%.

10/10 recommend!! Awesome service. Very friendly and professional. I took my car in for an AC problem. They spent the time properly diagnosing, kept me informed of all the details every step of the way, and were honest. I don't know about you but I have a hard time trusting mechanics. I had 2-3 others look at my AC and they all unconfidently gave me a false diagnosis. Fisk Automotive took the time to listen and successfully make the repairs. Thank you!

My jeep had a catastrophic engine failure which required replacement. Not only did they replaced it in a timely manner (fast) but their professionalism, honesty and courtesy far exceeded other shops that I have been in in the past. The staff were great and the shop is class A on its own. If they have a massage parlor in there I’d probably find things in my cars that need fixing. Jokes aside., you’ve got to see and try the best shop in town. Did I mention the crew are great?!!!

I originally chose the team at Fisk based on previous reviews. My first encounter was with our Prius that needed an engine replaced due to a faulty head gasket from Toyota. Their pricing was incredibly fair and the job was done impeccably well. They even did a full engine bay detail, which was a nice surprise. Since that experience was so good, I asked if they would be willing to change out the hybrid battery on my Lexus. This was no small job as it requires removing the rear seats to access. They performed flawlessly and made sure everything was put back better than they found it. This is their way of doing business. I just had more maintenance done on the Lexus which required some extensive troubleshooting. They figured out some issues with the air suspension that another shop couldn’t and took care of several other planned and unplanned maintenance items.
Chris and team always go the extra mile to make your car service experience a satisfying one. 100% recommend this team.