Kaiser Permanente Baldwin Park Medical Center

I can't thank Kaiser enough for the excellent care I received during my recent visit. The doctor's attention and expertise were truly reassuring, and the nurses' kindness added to the overall positive experience. It's clear they prioritize their patients' well-being. My go-to place for medical care!

I’ve been coming to Kaiser Baldwin since I was a kid and, to this day, the staff have been professional and supportive. There’s a Starbucks on the premise and a farmers market once a week that has some delicious food. There is ample parking and a drop-off section in the front next to urgent care. The facilities are wide and spacious. There’s a walking path next to a fountain and some workout parks. Obviously no one goes to a hospital for fun, but the doctors, nurses, and support staff do their best to make the time here pass quickly and smoothly.

I went to urgent care for stomach pains on a Sunday.. the girl from the front (didn’t get her name), Toni my first nurse, the blood work girl (great personality), to the receptionist for my ct scan, the gentleman to get my ct scan, to my doctor.. Jason Cook.. I had the best experience for a 5pm check in experience!! I left by 9pm and everyone was amazing!! Thank you Doctor for all the labs, and I’m grateful nothing was found!! And to the last nurse?! Omg I’m sorry I forgot your name but thank you for talking to me firm!! I didn’t know that after my surgery I would be allergic to ibuprofen :( I forget what I ate the previous day.. but I’ll never forget you :)
Thank you team!!

This is a hospital in Baldwin Park. The scale of the hospital is very large, and the traffic is very convenient on the south side of Highway 10. This hospital has a large three-story parking lot, several medical buildings, and complete medical equipment. The service attitude of the medical staff here is very good, and everyone shows care and love. The corridors inside the hospital are spacious, with clear signs along the way, and the lights are also white and bright daylight, which makes us feel at ease here.

I am responding on behalf of my mother Estela Cortes (Kaiser’s Medical record has incorrectly registered her as (Estella Cortez). I called Kaiser to provide a form in order to correct). My mother was admitted to Kaiser PERMANENTE Hospital Baldwin Park on Dec Monday night Dec 18, 2023 on an ambulance as emergency patient. She is 95 years old and a non member but was treated with great care and a valued patient.
After this experience I will recommend to my parents to enroll as member with Kaiser when next enrollment period comes.

Speaking on my behalf, I have been a member of Kaiser for over 30 years. Although I’ve not been hospitalized, my experience on the level of office medical service by providers, doctors, nurses down to the appointment lines have been very satisfactory. Their professionalism, and follow up have been very satisfactory as well. The office medical services offices’ environment is always clean and safe.

I’ve given birth here twice in the last 2 years and have nothing but great things to say about everyone working here. Staff is super helpful, parking can be a bit congested but that comes with a hospital. I love their farmers market on Fridays.

COVID-19 Vaccination Center. Vaccination center is located on the second floor in Building 2 of this campus which is quite far from the main parking lot. Follow the signs leading to the Building 2 which is left of the main building if you are facing it. Check with the receptionist and fill out the form about Covid-19 vaccination history and sign. When you enter the vaccination room there are sections for each vaccination brand you are seeking such as Moderna or Pfizer or Jenssen. After you get vaccinated you need to wait 15 minutes at the seats reserved for observation period. Process is pretty quick and the staff are quite nice. It was smooth and painless.

I had a bunion surgery at this hospital and my experience was amazing. PACU nurse Min who put my IV with less pain and Jane who stayed with me and explained to me everything I have to do at home to recover and OR nurse Jonathan they are all sweet and friendly. My anesthesiologist Dr. Kathryn Iwata and my podiatrist Dr. Tara Kristina Lee did an amazing job as well. My surgery ended around 2pm and up to this time 1145pm, I have not yet taken any single pain medication yet to think that they did a lapidus procesure on my left foot. Dr. Lee is very professional that even she hurt her knee she showed up with full of energy and did her job with care and professionalism. If anyone is in need of a podiatrist, I highy recommemded Dr. Tara Kristina Lee you can find her at Irwindale Medical Office Building. Lastly, I will not forget my transporter, I hope I remembered it right. His name is Miguel who stayed with us until my service came. Thank you and thumbs up to all of you guys!!

The cardiologist department is awesome at Baldwin park. My doctor is new but she is great. Dr. Heajung Nyguen listened to my concerns on my first visit with her about my pacemaker not being adjusted right and spent two hours adjusting it for me. I felt so bad for her other patients that were waiting. But she really cared a d it still is not adjusted correctly but she changed her pacemaker clinic from the morning to the afternoon this Thursday so I can see her for her to try adjusting it a dit way instead of seeing other doctor in the pacemaker clinic I get to see her. Again she is awesome and I highly recommend her for a cardiologist.

Staffs are compassionate and friendly. Doctors and nurses are professional. Rooms are always clean and tidy. The ducks are my child's favorite. Recommend!

I specifically requested my that my records and appointments be transferred to this facility rather than the one on Sunset. Although I still go to the Pasadena Offices for general medical care.
I have found the Sunset "campus" to be confusing, poorly planned and a nightmare to find parking based on which building you need.
Baldwin Park has one central parking structure that is close to the buildings on its campus, which makes sense. Getting there early is essential however, as when I have left my appointments mid-morning, there are cars streaming in like there is a concert or a sports game playing....
Everyone I have encountered seems ready to help. A nurse's aid actually walked me to an area while explaining the layout of the building.
There is a Starbucks on site and plenty of outside seating.

A few weeks ago I took my father to the emergency department secondary to chest pain that ultimately ended up being diagnosed as a muscle strain/tear. As a pharmacist who also works in the emergency department, I was incredibly impressed by the level of attention and care my father received while in their care. This was the case before they were aware I was a pharmacist. Dr. Fernandez was very attentive and thorough with her workup. I wish I could recall the nurses who cared for him in both the ED and on the 4th floor. If you are reading this, please know you left a great impression on both my father and I and we are eternally grateful. This experience was a reminder that sincere compassion goes a long way in healthcare.

I wasn’t sure what to expect since I’ve never had to come here but to my surprise it was a pleasant experience. Everyone for the most part were helpful and polite. Definitely coming back here now.

I had to come to ER and was treated promptly and courteously. Were there things I didn't like? Sure, it's a hospital. But overall, I was taken care of and left in much better shape than I went in! Thank you Kaiser!

I typically don't write reviews but this one is worth my time. About 2 months ago, I started having Sciatica pain. I tried self treating but the pain got worse, to the point where walking was even too painful. I contacted appointment services and was so happy when they were able to get me a same day appointment where I was referred to Imaging for an MRI. Quite often appointments for an MRI can take a very long time but not in this case. The Imaging Department was able to get me an appointment the next morning! I'm not sure whether they had a cancellation or how it happened but I could not be more grateful. I just wanted to say thank you again! Everyone I dealt with was so incredibly kind, understanding, and helpful.
I don't know what's happening moving forward but at least I'm on the right track!
I think most of the time people write reviews because they didn't have a good experience so I wanted to write one and thank you for a job well done.

Dr Michael Chen at the Baldwin Park, Ca. Kaiser Orthopedic Surgery Department is Amazing. I had my Right Knee T.K.Replacemnt done in May 2021 & my Left T.K.R done in May 2023 just 3 months ago. It was a wonderful experience from
beginning to end. He is a marvelous
Doctor. I'm so grateful that both of my knee's are now pain free. He was never in a rush & he always listened to all of my concerns & questions. If your needing new knee's he is the best Doctor for it. He is very professional & caring. Every Physician Assistant I have seen at B.P. Kaiser is the best of the best. I'm in my 60's. I hope all my surgeries are done now but if he could only be my All Around Doctor for everything I would be in heaven. Thank you DR. CHEN I'm grateful & blessed to have you as my Ortho Doctor."

Debbie, she works on the 3rd floor on the family practice area. She's a wonderful nurse who enjoys her job at Kaiser Baldwin Park, always empathizes with my mother, over the years she's build a relationship with us. Baldwin park Kaiser has excellent customer service and their employees just make it better.

Nurse Olga Juanita Loza exceeded all expectations with her exceptional care and attention to detail. During my recent appointment at Kaiser Baldwin Park Oncology Hematology Department, I have to say, I was thoroughly impressed with her level of care and professionalism. Not only did she make sure I was comfortable and well taken care of during my visits, but she also went above and beyond to make sure I was well taken care of during my Lupron medication injections, Her compassion, and dedication to her patients are truly remarkable. She also ensured all of my concerns were addressed and all of my questions were answered. I truly appreciated the extra time and effort she took to make me feel heard and valued.  As a cancer survivor, I can attest to the fact that Olga is an exceptional nurse and truly deserving of recognition for her outstanding care. I highly recommend her to anyone in need of medical care.

Stopped in for a Flue Shot. Great service.

Amazing atrium with sky lights. Groovy design for the waiting area.

A zen waterfall in the middle surrounded by river rocks. There's a Starbucks by the lake.

Have had Kaiser for 2 years now, and it has been a good experience. They are very preventative focused and want to help you feel better. Saw Dr. Kim at Physical Medicine today. He went over my MRI before explaining my medical concerns. He was very thorough and, at the same time, listened to my concerns. The same goes for my PC, Dr. Hardy, at Diamond Bar Kaiser. Excellent care!