Raley's Pharmacy

The pharmacist was very helpful and had the Rx done within a couple of hours, and that was with changes. She worked with me to get my cousin's medication ready so I could pick it up. Thank you!

Friendly, fast, and efficient.

Used to be good and great service but that is years ago. What happened? If Raley’s pharmacy cannot provide a basic service such as customer service, then they need to close down and have us transfer to another place. Mainly it seems they are short of staff. It took me 11 minutes to stand in front of the counter before someone comes and help.

We just moved to the area and they would not fill my child's ADHD medication because the Rx was not written by a local physician.

Until December 2018 and retirement of long time pharmacist, this place was great. New pharmacist is rude, lacks customer service, has changed many of the long time staffs hours for new employees that are clueless. Can't get refills correct, hopefully corporate will figure this out and do some firing. I am switching to anyplace but this. Been a customer for over 10 years but after 3 months of screw ups and not knowing their job, it is time to move on. A great example, I was diagnosed with an intestinal infection, Dr. Called in prescription. Took them 2 days to fill it after many calls to get them moving. In the past the prescriptions would have been ready within an hour of the Dr calling or electronically filling the prescription. Incompetent at its finest not to mention some legal liability.

Very sad they hired an incompetent pharmacist that lacks knowledge and business skills.

Picked up e cart items and again they gave me someone else’s bag and I have a missing bag. I phoned and they wanted to give me a credit on my e-cart . Unfortunately, this has happened before and I never received my credit. They have a delivery service and I feel they should make this right. How about delivering the items to my home instead of asking me to drive over again and pick them up. That is what the young ladies at ecart advise to me to fix. I was then advised to do what I feel I should do. So I have and I am writing this review. Don’t order from e cart. They get orders wrong more often than right and then they don’t fix the mistake. Not convenient at all when they get your order wrong.

Disappointed. I called on a Friday to have my prescriptions transferred from Walgreens to here after having bad experiences with Walgreens. It’s now Wednesday and after hearing nothing, I gave them a call. They said they don’t have any record of my request and no prescriptions were ready. They said they will send a request today. I asked them not to since I already had a bad experience with a pharmacy and this one didn’t seem to be off to a great start. I will be finding yet another pharmacy to take my regular business...

Dissastisfied...changed hours to open later during the week makes it super inconveniet, closed on Sundays which means it will take even LONGER for meds to be filled, when they are already NEVER FILLED in a timely manner. Staff changes way too frequently, you deal with different emplpyees all the time. Other customers in line have shared with me, they are leaving this pharmacy for Costco pharmacy due to poor customer service, lack of friendliness and smiles.

Went in for a flu shot. Not sure how they can forget about me for 40 min, even though I was sitting right there waiting. Awful service , not even “We’ll be with you in a minute “ etc.

After being used to a certain level of customer service through my travels coming here was like being in the twilight zone! In a bad way lol