Forbes Travel Store

Good place to pick up reading material and a drink for your flight

I just went in to buy a charger. I asked the lady which one for an IPhone 6, she showed me. Then another guy took over at the other register to check me out. He was very aloof and in attentive. I asked him a question about the charger. He said “I don’t know” while looking away. Because the price said 14.99. He said 30 something. I said the price says 14.99. He ignored me. So I grabbed a water and checked out frustrated He never said another word. Focusing my attention on his rudeness, I said thank you. He looked off without a word-never offering me a receipt. So when I tried to use it, it didn’t work. I needed the adapter for it. I go in another store to trade charger and buy adapter. I couldn’t since I didn’t have my receipt. Plus they were out of adapters. I told what had happened at Forbes. They encouraged me to go get my receipt. So I went back to Forbes, purchased an adapter and asked for my receipt and he responded that he didn’t have it then claimed he offered it to me. I sternly said you never said a word to me at the end of transaction. So, I asked him again-wherewas my receipt. He replied it’s probably in the garbage. I replied, well, you should hope this works then and left. Went to plug in my phone. Guess what? It didn’t work!! So, to save having to deal with this young, aloof, careless and rude employee, I went and got another one somewhere else. So, I paid 14.99 a total of3 times for a charger and cord. Of course, I’m not happy with this and suggest he gets some proper training on how to assist, treat and not be rude to customers. He wasn’t even busy.

Pat is a rude and unpleasant B word. ZERO customer service