Richards Kitchen & Bath Showroom

The showroom has a great variety to choose from and working with Brittnay was wonderful. She is knowledgeable and so helpful! She is also a designer so she really has a good eye for design and function. Brittnay always worked quickly to get us pricing and treated us wonderfully with her upbeat and kind personality. I highly suggest Richards.

I have several fixtures in my home from Richard’s, and I couldn’t be happier about it. The showroom was so impressive, and the whole staff worked hard to make sure I have everything I need. If you value communication and quality, definitely utilize their salesperson, Debbie, and the new manager, Dave.

Perhaps 15 years ago, a friend who used to work the parts counter here sold us Kohler faucets for our bathroom remodel. This year, the sink stopper broke. I went back to get a replacement, quickly found on their Kohler parts rack "the usual sink stopper", got it home only to find that our faucet did not take the standard size... instead needed a smaller size. I returned to the store, explained the situation, had our original Kohler parts list along. They accepted return of the opened wrong part. They researched, located the correct part from Kohler, and placed a backorder. Kohler took seven months to deliver the needed sink stopper part. I just picked it up from them this week, quick success, indeed the correct and needed sink stopper part. Thank you very much Richards Plumbing!!! (y) :-)

Great showroom with attentive and knowledgeable staff. Our clients really enjoy the ease of making selections with me while there.

This place is amazing!

Brittany is FABULOUS to work with !!!

In and out, helpful Friendly service

Great place

They have pulled through for me in the past but after the service I just received from Jeff, I am upset to say the least. Ordered a part 15 days ago. Was told 2-3 weeks for part to come in. I call and check the status of the order. Was told it was on back order and he had no idea when it would be in... Home Depot was backstocked til Jan. 26th I told him. He said yup then that's how long its going to be. Well then why the hell wasn't I told about it?! I work for a hotel amd it was a part for a room thats been down this long. Very dissatisfied.

Horrible experience all around. Very unprofessional, not at all familiar with the concept of customer service. And once they have your money, forget getting a call back or a response to email.

They don't answer phone