Hilltop General Store

Best fried chicken, Mac n cheese and mashed potatoes n gravy ever!! Perfect after you've been boating, swimming or camping!

Friendly and helpful staff. They carry a little of everything and make great food, even root beer floats!

Excellent beer selection

Great customer service!

It's a very good place to pick up those odds an ends if you are up camping on the muskegon River

This place has everything. Super nice staff. If camping, stop here.

It's very convient and they have just about anything you might need.

Filled up here before mountain biking at the dragon. $MTB$

We stop here whenever we are camping at the state park. It's convenient for ice. The morning we leave the campground we get coffee, good coffee. Not cheap but it's what you'd expect

Conveient because its right down the street is busy

Wow I believe this is the first time I've ever been bashed by a service person in all the years I've lived..I went in and asked to get my propane tank filled
and Lacy at the front cashier did not know how to do it and 🤔so passed the job on to Melissa..only to hear her response it's dark out and we don't do it when it's dark..Bam..it was not dark out it was 6:50 and totally still light out..I explained to her that it was not dark out and I needed my tank filled because I ran out last night and froze...it was 42°
she totally copped an attitude because I called her out that it wasn't dark out..Then she said I would have to wait till she finished a pizza order ..I then said ok..Lacy asked what size tank and rang me up.
I went out to my car to get money only to walk back in and hear her loud and clear say if I don't want to fill a tank I don't have to...I then said to her...wow I just heard everything you just said..boy now that double busted her she did not like that..she told Lacy to credit me and told me I had an attitude and that she wasted going to fill it and come back tomorrow..if she didn't want to fill it to begin with then just tell the truth.

Don't make up stuff and then turn it on the customer..I asked Lacy for her name..she said it was Melissa and I said thank Goodness for reviews..I was always taught to treat the customer with kindness..thats why your in the service business..I did nothing wrong..but ask for propane and got lied to and verbally bashed..Sorry Melissa..Karma is a good thing but bad Karma can be bad..you might want to look for another job of you can't treat customers with respect..like maybe sit at a computer all day..please take a class on customer respect..maybe you had a bad day everyone does..but I truly believe you just didn't want to do your job and fill the tank
..I even offered to do it but you had a disrespectful mouth..😥🙏

I absolutely adore the staff here, they are really amazing people. I am ONLY giving the store a 2 star review because of how much they mark the groceries up. I just paid $5.29 for two sleeves of saltine crackers. I’ve had to run in for various items and every single time they have it marked up 3 times what you would pay at a grocery store. This has been an issue since before all of the product shortages going on. Their fountain drinks and coffee are the most expensive I have encountered from Big Rapids to Fremont. But the staff get 5 ⭐ for being such friendly, helpful people who keep their store clean and well organized. They really are the best!

Hit and miss for staff friendliness. Always under staffed. I just called to place an order and got the most blatant attitude I've ever had from a customer service person. I said nevermind and hung up.

When you say your open at 6a.m. you should be open at 6. Not 6:30. I feel like this store only caters to the tourists and care less about locals.

The lady w glasses working at 3 pm today shouldb fired. She treated my veteran friend like he didn't exist when he spoke to her.. Alec knowshim well. Have some respect for our elders. She ripped us off 2 days in a row. We bought 2 coffees and 2 doughnuts. She never gave us the sale price. She continued to treat us this way for 2 days.

Horrible place to work I was there for 3 weeks and tonight I was treated horrible by two of the managers I walk out they favorite there people and I wasn't one of them and workers also touch alot of food with no gloves and I never see them wash there hands the place needs too be shut done I'm so happy I left