Advance Auto Parts

The service is varied depending on the time of day. Yet still the "Gobster" at proving themselves worthy of a all-around auto parts and some... Supplier. #blacKFACt

I bought an alternator that was remanufactured a month ago. Of course to no fault of the store it turn out faulty defective a month later. I had lost my receipt, went to the store but they weren’t able to pull my info. I genuinely thought I was out 500$ and going to have to shell out another 500$. But I gave a call to the store and spoke with manager Lorenzo. Guy was helpful from the start. Really made me feel like he was going to find a solution from the moment he picked up my call. He was able to pull up my info turns out my number was inputted with one number off. Either way dude is a life saver!

Excellent Service! Not Ever A Long Wait in Line and Professionals Who Know What They Are Doing and Don't Mind Helping!
Ask For Curtis!

Not Only Did He Help But He Also Advised Other Maintenance and Shared Tips on Saving Me Money!

THANK YOU CURTIS!!!!

Very friendly staff and fast service.

bought stuff here for my car

Great ppl, 10 out of 10 experience.

My car wouldn’t start after I put gas at the Murphy USA across the street from your store. I went to your store to buy cables so I could get a jump. Alex told me that if the car was here he could jump me. He didn’t care he had to walk across the street with his battery jump. After the jump he offered to test my battery and my alternator. He determined my battery was dead and wasn’t taking a charge. He educated me on battery selections.
I am in sales, so I know the difference in making a sale and winning over a customer. Thanks to Alex, I am home having a hot meal instead of waiting for my insurance to send someone to give me a jump. I told Alex I wouldn’t forget him.

To the management of this store: if you taught Alex advanced customer service skills, he will be your superstar. If not, he has developed enhanced customer engagement skills. Either way, you must develop and reward these skills, otherwise, he will be someone else’s superstar.

O’Reilly, auto zone, nor napa have ever helped me like this, so you have a loyal customer because of the actions of a young 18 or 19 year old. Alex didn’t look older than that. Please tell Alex that I appreciated his help.

The guys here are friendly and helpful. I decided to repaint my front bumper this weekend and the guy there helped me get everything I needed. Took the time to research and get exactly what I wanted and needed. The store is usually stocked and clean. I got what I needed and now its time to get to work.

Vance auto parts is really good place to go you need your battery check the people are OK the service they have stuff that you need for your car or you need to have a check it's real

The associate that helped me was very nice and answered all my questions without making me feel stupid. :) Would definitely go here again. Store is clean as well.

Best customer service I have ever had, Kudos to Alex working at this location tonight.

Thanks Erick, you were so helpful and patient. You are appreciated!! He needs a raise or promotion for going the extra mile for his customers!

Great customer service and even helped put the battery in the car. Explained everything in great details. Would recommend this store!!!

Great service friendly people and they actually know what they're talking about not all of them look for a big Mexican guy he knows his stuff

Cool place. Just Google your stuff before you get there. Save us some time in the line please..

Best prices compared to other competitors but most of all great customer service and very courteous

Super professional

Shouts out to the store and even bigger shouts to mr. Tommy excellent counter purse the man deserves a raise on a promotion effective immediately

Always have what I'm looking for! They're very helpful!

Reasonable prices and plus we get a 5%-10% cash back on our purchase.