O'Reilly Auto Parts

If I could give 10 stars I would. On a Sunday, when no other auto parts store was open, and in 25 degree cold, Jeremy went above and beyond the call of duty by arranging a mobile mechanic to change a water pump in the parking lot on my F150, a part he located in another town’s store. It was like living in the 1950s with Good Samaritan as the guiding rule—the whole store working to get my truck back on the road. I will never shop at another auto parts store other than O’Reilly’s.

Had a bad battery at 8:30 pm. Jeremy tested the battery and was very willing to help even though it was almost closing time. He was very helpful and attentive to our needs. Awesome store and staff, I highly recommend.

Jeremy was extremely helpful and offered great suggestions on the repair. It was late in the evening close to closing time and he was still willing to help us with our issues. I highly recommend this store primarily due to people like Jeremy.

Jeremy was SUPER helpful when my 4 children and I broke down at O'Reilly for 5 hours on a windy cold day!!! Amazing service! I'm so glad Caldwell has him!

The employee was very helpful and knowledgeable of the store layout and of my needs for what I was in there for. He even told me about rental tools instead of out right having to buy them and only using it once.

Employees are helpful and informative. The store stays nice and clean. My go-to spot for parts.

Very good service, Jeremy provided a great service and I appreciate him always going above and beyond to assist me on español

Clean store. The kids behind the counter were great.

Jeremy was very helpful in assisting me on temporarily fixing my front bumper after I got in a wreck to help me get home.

Russ is amazing he needs to be manager he wil go above and beyond to help you I mean he won't stop until your taken care of seriously Russ is definitely the best employee that's ever worked here

Jeremy was helping a customer in the parking lot when I pulled up. I waited for his help with my PCV hose. He helped me with great care and a positive spirit. He was interested in my issue, he was respectful and courteous. Thank you, Jeremy.
He is an asset to this store.

While heading to Mckinney from Somerville to see my ill 85yr old Mum who ended up in hospital, the intercooler tube attached to my 2015 f450's turbo exploded and blew off. This was on a Saturday late afternoon while towing our rv to stay in while there visiting Mum.
. All other places checked said it was a dealer part and they would not be open until Monday and would need to order it.
We were able to limp into the parking lot at O'Reilly's and were eagerly greeted and asked to show what the problem was.
Not only did they have the part, but were helpful in assisting me in installing it. I had no tools with me but they happily loaned me theirs. My thanks go out to them all, Tamiee, Russell, and Jeremy are some of their names but all the staff went out of their way to help get us on our way.
They get my vote. Cheers Ewan and Lisa

new manager is great and pat is awesome will go out of his way to help you

I was nervous about going in because I wasn’t sure exactly what I was needing or the prices of the items but JOE helped me with finding the right fit for my car and went through all the prices with me. He took his time to make sure everything was correct and I will totally be looking for him on my next visit.

Been there a few time and have dealt with a person named DJ. Awesome person, very honest, and down to earth. Awesome place to go if you need something. 5-25-23 Was there today and nothing has changed. Still a good place to go and good service.

Mike was amazing, came in with a busted serpentine belt. He help diagnose it and get me back on the road in under 30 minutes. Left with a cup a sweet tea and a working truck. Thanks Mike!

Because they had what I needed and they were open til 9 pm on Saturday and 7 pm on Sunday while the other auto parts places in town were either closed or closed early. Thank you O'Reilly for opening a store in our little town so we weren't stuck with the choices we had for years prior to your arrival.

Excellent customer service! Mike really helped my out with a tail light issue. He went above and beyond to help figure out what was wrong.

I liked the guy at the front desk. He actually knew what he was talking about. Got my brakes and rotors without messing it up like every other auto parts store.

Can't beat these guys/gal on great customer service. Their prices are very fair on the items I have bought. I needed an odd ball part that they looked for, took 2 days to get here. Not sure where they found it at, but am happy they could.