NAPA Auto Parts - TDE Enterprises

Incredible assistance.
Lots of parking
Next morning availability if parts not in stock.
Fair prices.
Veteran owned and operated.
Wish there were more stars to give this store.

Have lived in Ridgely for 3 years, and am in Tiptonville all of the time, but Thursday (9-15-22), I was in need of a battery.

I had tried all of the conventional stores such as Walmart, AutoZone, etc, but they were out of the particular battery I needed.

I did a Google search for the particular battery that I needed, and up popped NAPA auto parts in Tiptonville. I went down up to Tiptonville to the NAPA store, and they didn’t have the battery I needed either, but stated that they could have the battery in by tomorrow morning.

I decided to go ahead and let them order the battery for me. Fast forward to Friday (9-16-22), I have arrived at the Napa store in anticipation of picking up my battery, but much to my pleasure and surprise, they installed my battery for me in less than 10 minutes.

Not only did they install the battery for free, they ended up waving the $18 core fee as well.

It wasn’t until the end of my visit that I found out the owners name which is Tony. I can say this much with certainty about this particular establishment… Tony will definitely treat you better than any other auto parts store in the area, I can assure you of that.

The customer service that I received from Tony today far exceeded my expectations, and because of that simple gesture of being friendly and treating the customer well, I will definitely be back to patronize this establishment whenever I need car parts…Thank you so much Tony for going above and beyond. You have definitely earned a new loyal customer!

He is very knowledgeable about your needs and if he don't have it or can't get it he will help you find the part you need. It's a shame NAPA doesn't treat him like a Corporate store.

Mr. Tony is amazing. He has always helped me out with what I needed and if didn't have it he would order it and have it there the next morning.

Always friendly and very helpful. By far the best Napa l have ever been to!

Everybody should meet the owner of this place once! What a character! Knew his stuff though!

Friendly people at a fair price you just can't beat Napa in tiptonville Tennessee

They gave me a wrong part, but gave me no hassle returning it. Very friendly

Excellent services in a timely manner and help with information as well.

Unfortunately they didn't have what I was looking for.

Really fast repairs and reasonable prices. Sam and the guys are amazing

I always get fast and friendly service here. Wouldn't want to go anywhere else for my auto needs

Everything was good at this Napa they got parts and put them in

Great customer service and the parts are cheap too!

Small town auto parts store with very knowledgeable staff. The owner seems to be a super guy!!!

Very friendly people and great service.

If don't have what I need they will get sometime same day of not next day

Some fine folks there Help any way they can

Usually have what you need at a good price.

Very nice and professional store.