Atlantic Discount Storage

For close to a year, I've had a great experience with this company. The units are clean and maintained. I have access 24/7 with a code to enter the gate and I can always reach someone with any questions.

Happy my girl finally has a covered home. Y’all have been the best to work with. A big thank you 👍

Been renting from here for years. No issues, very responsive customer service.

My experience with Atlantic Discount Storage was terrific. I had peace of mind that my belongings were safe in the climate controlled and secured area. I was able to move in quickly, the staff (Dana and Lisa) responded to any questions promptly, and move-out was easy. I highly recommend Atlantic Discount Storage.

Very clean storage unit. Absolutely wonder staff. Would HIGHLY recommend Atlantu Discount Storage.

Great facility with friendly staff. I had to get a lock removed and they were very helpful.

The units are nice and clean and love how they are all climate control!

Safe and clean storage facility
Highly recommend

Wonderful facility! Clean, well priced and friendly, professional service!

Awesome place to store your stuff!!!

A decent facility in good condition. No office or staff on site. Easy to contact by phone but expect an extended wait for help on site.

Fair price for storage, secure, and climate controlled units available.

Secure and clean simple design.

I'd like to give this place 5 stars because my things were stored here safely for about 5 months and most of the people I talked to were very nice. However, the gate issues prevent me from giving that rating.

I couldn't get into the storage yard way more times then I had access because the codes they gave me wouldn't work. There isn't any staff on duty at the location, so you must rely on phone calls. The very first time this happened to me, they didn't answer the phone. I had my car loaded down and needed to unload, but I had to sit outside the gate for about 30 mins before I was finally able to get in touch with someone to let me in. The times after that when it happened, I was usually able to get in touch with someone within the first 5 minutes. But, the fact that I had to call them almost every time I wanted to gain entry to my unit was very annoying and time consuming. I think their hands off approach (meaning nobody actually works AT this location), is very detrimental in situations like this.

One time I called to get into the yard and the lady tried to blame me saying I wouldn't give them my social security number. (They used the last 4 of your SSN as your access code at the time.) I politely told her that it wasn't true and she rechecked her paperwork to find I was correct and Had given that info. She then fixed it so I could gain entry.

Another issue is that there isn't any way to get Outside the gate unless you use a car or other vehicle. Or if there is, they sure don't tell you about it or make it known at the entrance/exit gate. There is nowhere to punch in a code or a button to push. I was stuck inside for 30 mins before I asked a guy if he'd mind pulling up to the gate so I could run out and go to the bathroom. Because there isn't a bathroom provided on the premises.
(My car was blocked in by the moving truck that was unloading all of our things. This isn't the problem of the company, letting my car get blocked in was my mistake. But not having an obvious way to get outside that gate without a car IS their problem.)

I'd like to point out that the times I needed access were during normal business hours and I have no idea if their response time is different outside of business hours.

I'm considering a 2 rating because the issues of not being able to gain access when I'd like to is a major issue for a business like this. However, my things were in a controlled environment and are safe, so I'll bump it up to 3.

One more thing...please be careful of the pull lock thing on the door when you first open your unit. Those things are hard to get off and I cut my thumb pretty bad. Just be careful!