United States Postal Service

This is my favorite post office and mail is always on time! Great workers to! 😁

I drop off at least five packages weekly. I enjoy Sherri, she has excellent knowledge of the system. She is friendly and I really enjoy speaking with her. She just makes me feel like what I'm shipping will be taken care of, and I appreciate that.

Use on a regular basis. The clerks are super friendly and knowledgeable. In and out in under 5 minutes. The carriers that I have had contact with are personable and helpful. So glad I moved to Burgaw!

Love the Burgaw Post Office! Everyone was so super friendly and helpful! Any questions I’ve had they always go above and beyond!

Great friendly staff. Use daily and always enjoy dealing with employees. Clean building

Very friendly and fast explained how to track package and was fast getting to destination

Very friendly and quick!

Very helpful and nice 😊

Nice place.

Getting so sick of the workers who deliver in my area in Burgaw
They hired a new guy that does not know what he is doing!
He mixes up the mail half the time.
And most everyone at my apt complex has to swap mail after he leaves. I lived here 7 years, had no problems getting my private mail .
But since this guy started delivering .my important mail is not delivered to me! Never had worries in other towns I lived in with my mail. Unlike the Burgaw Post office where I worry about my mail I don't get!
Never had problems with my mail going to other people before.
Burgaw Post office has to hire the right workers!
Most times neighbors Dont bother giving you your mail they get!!!Something has to be done with the workers that deliver in Burgaw!!! When you call post office to complain the person who answers shows she does not care ! SOMETHING NEEDS TO BE DONE AT THE BURGAW POST OFFICE WITH WORKERS WHO DELIVER OUR MAIL!!!

Mail delivery woman throws packages on our doorsteps instead of placing them down. Sometimes the contents are fragile! It also needs to be noted that we all don't always have a choice to use FedEx or UPS instead to deliver packages; some vendors insist on USPS. This postal worker has done this repeadly - she doesn't even walk all the way up to the door and just stands back and throws the packages at our doors! We have her doing this on security cameras in our complex, and she needs to be held accountable. No respect for people's property! Also, No answer at the Burgaw office phone number.

Would put no starts if I could. Workers are so lazy, they never deliver packages and we have to go pick up at the facility. Have watched over and over again them pull up to the mailbox with that orange slip. They don't even have the packages on the truck! Had very important packages that were supposed to be delivered today and don't know when I can go pick them up considering I get out of work well after they close. You guys need to step up your game as you cause such an inconvenience for everyone.

I'm afraid to order anything from ebay
anymore. 5 packages didn't arrive at my house in the last 2 years. Tracking said delivered in mailbox, but not at my address. Miss Judy K. somehow managed to bring 2 of them to me, the other 3...I guess people kept. One was an expensive die cast model car. And another was a couple of automatic chicken coop doors... they were $300. Thinking of getting a mailbox at the Rocky Point post office.

Carrier leaves ruts in front of mailbox. Doesn’t get out to leave a package. If you mail something, you don’t get mail in return. Hand apparently only goes in the box once. I’ve seen her do a 3 point turn in my driveway in her jeep.
Tracking showed a package had arrived at the office. I drove there to pick it up and the man told me no. I said nobody would be home the next day when it was supposed to be delivered. He said they’ll leave a note and I could come back and pick it up. I was literally feet away from my package and couldn’t get it. It’s just out of spite and a sense of power, knowing I have no other recourse.

On two separate occasions, instead of receiving packages that we ordered, we received a pink slip saying they attempted, but were unable to deliver. On both occasions, either myself or my boyfriend were present in the home the entire day. The second occasion, the packages in question were very important, and now I am not able to get them until Tuesday (my day off). It's currently Saturday. No one came to the door. There was absolutely no attempt to deliver the packages, and that is utterly unacceptable. What is the point of paying for shipment of a package, when they are never delivered? This lack of service is shameful. I will most definitely be making mention of this when I pick up my packages on Tuesday.