Regions Bank

Awesome staff! When my husband passed away recently, I was at a loss about everything banking. MS Turner was a true Blessing and the rest of the staff shared stories with me about my husband that lifted my Spirit tremendously. Thank you all!

Delaware Branch.
We are moving to the area from out of state and Teresa Smith helped us with every question we had and some we didn't think of asking. Very professional.

Ms. Shekella assisted me with opening an account as a returning customer. Her audience adaptability skills are on point and she is overall excellent, courteous and answered all of my questions with clarity!

My husband and I had a very good experience. It was quick and easy. The representative was intelligent and efficient - very customer service oriented.

Love Regions . John Parker is an excellent people person and was a pleasure to have him helping us . Great man and trustworthy

TODD!!!

I Love that when I come into the Bank for anything or even call to speak to him about my account he makes me feel as though he remembers who I am even though he deals with hundreds of people on a daily basis!!!
TODD you are AWESOME!! & I’m SO GLAD that you are MY REGIONS PERSON 💘💘💘

I have been with Regions since 1991.Over 32 years.They are good local people and have helped me many times.

Great experience job well done…

VERY GREAT

Good people inside just were hna le to answer my question or expedite a issue I had with a insurance company check other then that. They are reKky nice an helpful they tried to do everything. Also greet you in an on the way out I like places that do that..

Slow and unorganized. Keep locking my account for things they shouldn’t.

Staff is wonderful. But. Who made the poor decision to close the other Delaware Branch?! It was easier to navigate, stayed busy AND they had a drawer in the drive thru. Now there is NO DRAWER at this branch, because the ATM is at the WINDOW. (Who designed this?)

Deposit books have to be crammed in the little canister. Or you are forced to park in the awkward & dangerous parking situation (two sides trying to back out directly at the entrance fed from a busy street at a very busy intersection), and go inside, in the heat, cold and/or rain, and stand there and wait.

And now TWICE as many customers are in line because management closed the other branch, without even fixing the poor design problems of the other first. There is no longer a 'quick' time to run to the bank.

The branch on the other side of town is just as slow, only difference is the line weaves through a SHOPPING MALL PARKING LOT, with people jutting in from different directions.

Again. The staff is great. They are not the problem. But whichever upper management decided this was a solution, merely created a larger problem, imho.

I went to make a deposit into my business account & I also wanted to make a withdrawal as well. I of course presented my id & was told by the teller that I could not make a withdrawal & asked if I had any business checks. I didn’t have any checks with me & wanted to know why my id would not be suffice being that I was just at the bank 2 weeks prior & withdrew money by showing my id. And on top of all of that the teller stated that I needed a stamp for the business versus me just signing on the back of the check🤷🏽‍♀None of this made sense to me & maybe Im missing something but how are you going to give me a difficult time about MY MONEY & I had my id showing it’s me on the account. Never using this branch again & I’m really thinking about closing my account & going elsewhere.